I commend anyone doing their own research into a company before going to work for them. However, these comments are not indicative of what it is like to work for Impact. We have hundreds of employees that work for us and have for years. But you want read those experiences here. That's because the majority of people who leave feedback in sites like this have had a bad experience and those are the ones who leave feedback. It is rare in these sites to find positive experiences. Thats because if someone is happy or satisfied they typically won't say. Having been in retail for 12 years, the only customers I ever heard from were those with an issue. Very rarely did I receive positive feedback. That is just the way it is. I bet you've experienced the same situation at some point in time where you had an issue that needed addressing. I also bet that when you had a positive experience that it wasn't conveyed. It's just human nature.
So take these comments with a grain of salt and know that there are just as many people with positive experiences that aren't sharing. I personally love Impact and for those people that I have direct influence over I strive to make sure that they are treated the way I that I would want to be treated