How to get a job at Intuit.

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Do you work at Intuit? How did you find the job? How did you get that first interview?

Any advice for someone trying to get in?

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inbetweenjobs in Los Angeles, California

78 months ago

Gail Houston in San Diego, California said: I am not sure what happens in the second round on these needs, let me check...can you email me directly (gail_houston@intuit.com), if you know the position number that would be great

Hi Gail,

I'm a salesperson who would be interested in representing Intuit. I'm a product user, but I noticed your salespeople is required to have accounting background. Understandable . .. but I would be interested in a support position, where I could learn more and prove myself to be promoted. I applied to several position on your site, but I have not heard back.

I have say I am impress that you are monitoring the site . . .

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gailhouston in San Diego, California

78 months ago

Thanks Inbetweenjobs for your note.

We hire a variety of different type of sales roles here at Intuit - right now there is a heavy focus on hiring sales with experience in the mobile arena.

It has been a while since I have recruited a support position for Intuit but I am happy to send your resume to one of our CCR recruiters to review. Our support people typically have two types of backgrounds here at Intuit - financial/accounting/tax related or technical. We have some positions that are year round but we also hire what we call "seasonal". This is where you work for part of the year on a full time basis (includes benefits) and support the increased volume of calls during tax season. If you enjoy the work and did a good job you are typically able to come back each year.

Intuit Careers also recently redesigned our Facebook fan page. We are going to have employees participating in live video chats where they will be able to talk to you about what it is like to be an employee of Intuit in various positions including the support arena (CCR). The chats should begin in August this year so stay tuned for more details. I will be sure to announce on the Indeed forums as well. You can check the page by going to www.facebook.com/intuitcareers. Our recruiters are on the page talking about the different type of positions they hire for either on the wall or under the discussion tab in the drop down box.

Send me your resume along with the position number to gail_houston@intuit.com

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Ashley in Manchester, New Hampshire

77 months ago

Hi Gail,

I've been reading through your helpful comments to other prospective or current Intuit employees. It is great that you're engaging with us on Indeed.

I am an experienced market analyst and I am very interested in the Corporate Strategy & Development Associate job that looks to be currently available on Intuit's website. However, the job has been posted for some time, so I was wondering if you had insight into whether this job was still open or is in the process of being filled. Do you know who the hiring manager is for the position? I'd love to direct my application properly.

Thanks in advance for any help and advice!

Ashley

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Jennifer Hasche in San Diego, California

77 months ago

Hi Ashley,

Thanks for your interest! My name is Jennifer Hasche and I am a recruiter with Intuit as well. I did a search and cannot find the specific job opening you are referencing. There is a five digit job ID number associated with each opening. Can you email that to me at jennifer_hasche@intuit.com along with your resume and I will get it to the appropriate recruiter?

Thanks,
Jennifer

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Viv in Tucson, Arizona

63 months ago

I've gone through the Intuit website, applied for a local position and was really impressed with the materials on the site. The depth of information on job growth, learning and the culture at Intuit are very exciting.

Would someone be willing provide their experience of the company values (integrity, customer focus, responsibility) and their experience with the company?

If Intuit is all it's cracked up to be--i.e. really great company rankings and incredible leadership--I'd love to get my foot in the door to contribute my analytical and creative skills to the company!

Regards,

Viv

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harleyquinn in tucson, Arizona

63 months ago

Hi Viv-

I just thought I'd throw my opinion out here. I started working at the Tucson location about a month ago. So far my experience has been nothing short of fantastic. Amazing co-workers who really want to help you learn (and not just within the Tucson site- company wide people are great- every time I call another dept people are cheerful and helpful), a great atmosphere and amazing benefits. I've worked at a lot of different call centers and this one is in a class of it's own.

Intuit lives and breathes it's values. You hear about them constantly and are continuously challenged to see if your interactions with the customers are a reflection of what the brand believes in.

1) Integrity without compromise
this has been one of the most transparent companies I have ever worked for- the CEO brad smith was just in town for a conference, it was an hour long with two sessions and everyone was required to attend one session on the clock, Brad spent 15 minutes talking and left 45 minutes for us to ask him ANY questions we had

2) Delight the customers
I don't know if you've ever worked at another call center, most people in tucson have. Usually you have ridiculous call metrics you have to meet which end up severely hurting the customer service customers receive. After all, do you really do your best on a four minute call? I have yet to hear any talk of AHT here, the only thing we were told is "don't turn a 10 minute call into an hour long call and don't turn an hour long call into a 10 minute call"....basically it takes what it takes and as long as your are doing your best for the customer your supervisor will be happy

3) It's the people
From the day you start working you are told to "bring your whole self to work"...everyone has their quirks, strengths and weaknesses. Intuit encourages you to show 100% of who you are

4)Innovate & improve
Intuit has internal resources where anyone can submit ideas- they know the best ideas can come from not only de

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harleyquinn in tucson, Arizona

63 months ago

Hi Viv-

I just thought I'd throw my opinion out here. I started working at the Tucson location about a month ago. So far my experience has been nothing short of fantastic. Amazing co-workers who really want to help you learn (and not just within the Tucson site- company wide people are great- every time I call another dept people are cheerful and helpful), a great atmosphere and amazing benefits. I've worked at a lot of different call centers and this one is in a class of it's own.

Intuit lives and breathes it's values. You hear about them constantly and are continuously challenged to see if your interactions with the customers are a reflection of what the brand believes in.

1) Integrity without compromise
this has been one of the most transparent companies I have ever worked for- the CEO brad smith was just in town for a conference, it was an hour long with two sessions and everyone was required to attend one session on the clock, Brad spent 15 minutes talking and left 45 minutes for us to ask him ANY questions we had

2) Delight the customers
I don't know if you've ever worked at another call center, most people in tucson have. Usually you have ridiculous call metrics you have to meet which end up severely hurting the customer service customers receive. After all, do you really do your best on a four minute call? I have yet to hear any talk of AHT here, the only thing we were told is "don't turn a 10 minute call into an hour long call and don't turn an hour long call into a 10 minute call"....basically it takes what it takes and as long as your are doing your best for the customer your supervisor will be happy

3) It's the people
From the day you start working you are told to "bring your whole self to work"...everyone has their quirks, strengths and weaknesses. Intuit encourages you to show 100% of who you are

***cont***

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harleyquinn in tucson, Arizona

63 months ago

***coninued from above***

4)Innovate & improve
Intuit has internal resources where anyone can submit ideas- they know the best ideas can come from not only design experts but from the front lines

5) Own the outcome
Everyone takes their personal responsibility to their customers seriously. This kind of falls back to "delight the customer"- but we do whatever we can for each and every customer- even if that means getting a lead or supervisor involved to help you get things done

6) We care and give back
Intuit doesn't just put out some recycle bins and then claim they've done their part. They encourage their employees to be active members of the community

These are just my thoughts as a new employee. I'm still learning every day but I am excited and proud to be a part of intuit :)

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harleyquinn in tucson, Arizona

63 months ago

Oooops sorry for the double post of the first half- I wish there was a way to delete a post :(

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Viv in Tucson, Arizona

63 months ago

Harley Quinn in Tucson, Arizona said: ***continued from above***

These are just my thoughts as a new employee. I'm still learning every day but I am excited and proud to be a part of intuit :)

Harley--

Thank you for the great feedback. I had seen the values you mention and its good to hear the company "walks the talk." That Brad Smith is brave/confident enough to open himself to any questions is likely the sign of a fantastic, open leader.

If you have any additional advice on what you thought was particularly helpful in getting the interview and going through the process of being hired, I would greatly appreciate it.

Again, thank you.

-V

P.S. Also-Great log in name.

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mandarggaonkar in Boston, Massachusetts

50 months ago

Hi Jennifer,
I am very enthusiastic about the 'Software Engineering Co-op' position after knowing the job responsibilities that is mentioned on the website.I believe that my technical skills, analysis experience, business sensibilities, prior work experience and interest would serve well in this position.I have mailed you my resume along with the job number.

Thanks
Mandy

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Erin in Los Angeles, California

46 months ago

I'm a sales trainer looking at open positions, anyone familiar with the actual level of experience required for a Learning Facilitator? It seems like a great fit an I'm interested in that position and similar with other divisions of the organization. My background is operations, sales, and now sales training working with clients in the local business (small, big, agency) space.

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Jennifer Hasche in San Diego, California

46 months ago

Hi Erin, thanks for the question. If you send me the job ID number associated with the opening, I can follow up with you regarding level of experience. You can also email me directly at jennifer_hasche@intuit.com.

Thanks,
Jennifer

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Noor Jameel in San Diego, California

45 months ago

I was interviewed on the 19th of February for a UX/Visual Designer position at the Intuit in San Diego. The interview went extremely well and I felt very positive that I got the job. However, its been a month now and I am still waiting to hear back! I emailed the person that interviewed me and he said " I am interviewing candidates for other positions, as soon as I wrap this up I will get back to you." I am very worried because the position is no longer on Indeed.com. Should I email him again? or will that sound too desperate? Any tip, help, or advice will be highly appreciated.

Thank you so much.

Noor

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gailhouston in Plano, Texas

45 months ago

Hi Noor,
I am checking for you and will get you the update via private email - gail_houston@intuit.com

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Noor Jameel in San Diego, California

45 months ago

Thank you Gail.

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Coordinator in La Jolla, California

44 months ago

What positions are available for Administrative/Coordinator types? Is there a certain time frame we should be looking at to send resumes for these types of positions? A certain person to send them to directly?

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gailhouston in Plano, Texas

44 months ago

We hire administrative assistants and different type of coordinators in the product areas. All of our roles are open on jobs.intuit.com. There is not a certain time of year when they are available. It depends on where the business is growing at the time and if someone has been promoted or moved on. You can set up alerts in the system to notify you when jobs in your area come available.

Let me know if you have any questions.

Gail Houston - gail_houston@intuit.com

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Nori in San Francisco, California

44 months ago

I recently just applied for a position that opened up a few days ago and I just received a rejection notice on the career site of intuit. While I'm sure I meet the qualifications, is there anyway to get feedback so that I will know what to improve on in the future?

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pulikkal88 in New York, New York

32 months ago

Hello Jennifer/ Gail,

I am happy to see how actively you are involved in helping job seekers like us with our hunt.I have 4+ experience in account/project management, sales and support currently working with a Healthcare IT solutions firm. I been trying to get an interview with Intuit but no response yet.

Please, advise if you can help me here to push my resume forward for a response.

Thank you and appreciate your help.

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gailhouston in Plano, Texas

32 months ago

Thank you so much for reaching out. You can always see the status of each position you applied for on the My Jobs Tab. Each role will typically have a set of requirements that is needed so it is difficult for me to give you an exact reason you haven't heard from anyone in a general forum. If you want to email your resume to me along with a position or two that you thought was a match, I can take a look and see if I can get you some more definitive feedback. Sometimes it is not a matter that a person did not meet the requirements, it just might be that other candidates have a little bit more experience, experience from a competitor, etc.

Hope that helps. Have a great day

Gail Houston - gail_houston@intuit.com

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JobSeeker in La Jolla, California

5 months ago

Hello Gail/Jennifer,

I just applied for a project manager position at Intuit in San Diego, I wanted to know more about the interviewing process for this position and if you could help me with the types of scenarios or questions I should prepare for.

Thank you for you help.

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