Fairly new at K. Was scheduled to work 1-9. Was told the policy was 2 15 min breaks and an hour lunch. Was stuck in electronics for the first 4.5 hours and no one ever approached me about taking my break. Couldn't even go to the bathroom.
Wasn't too worried about it as I had heard from others that you could take both breaks during the second part of your shift. That was OK with me.
Went to lunch, came back, switched to cashier to find that the TERRIBLE service desk worker was there. Trying to be nice I informed them that I did not take my first break so I would have to take 2 in the second "half" of my shift. She basically yelled at me and said that I could not take the break. It was my responsibility to make sure I took my breaks. (Had NEVER heard that before.) After asking her why she was yelling at me (to which she replied that she wasn't) she said that she would have the manager on duty come tell me what was what.
He did and denied me the taking of my first 15 minute break. And not nicely either.
My question: How can I contact corporate to complain about this? I was never told that my break was my responsibility, as it had always been assigned. Their lack of training proficiency and common courtesy really caused a bad feeling in me. I would think that they would have at least let me take the break this time, but in the future no.
Any questions or comments are welcome. Thanks.