Massage Envy is a horrible company

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LMT in Pittsburgh, Pennsylvania

14 months ago

Toward the end of massage school I interned with a chiropractor. When I finished school, I worked for that same chiropractor for over a year and, I can only say that the 2000 hours of experience was very valuable.The'marketing' and use of promotions like 'Groupon' and Living Social', to "Get people in the door" as the doctor said was something that I just couldn't stomach though. I'd be very reluctant to use the title 'doctor' when speaking of anyone involved in the operation of a 'clinic' such as his. As far as I observed he operated as more of a 'pitchman' than anything else. Such is the case with Massage Envy. To the buisnessman, advancing your position requires taking advantage of others. To the therapist, the ethical demands placed on you by your profession can't allow that.

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LittleMrsAubrey in Torrance, California

14 months ago

Do you happen to know how I can get ownership information for a specific location? I have had SEVERAL TERRIBLE experiences with front desk, management and charges and Management is doing nothing. I am a client, by the way.

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LMT in Naples, Florida

13 months ago

I read and heard of mixed reviews with ME, so I had to experience it first to get a feel of all this bad rep. I applied and was hired with the $15 per massage plus (tips). My focus at the time( about 4 months post school) was to get a taste of how the spa functioned. If you are good Therapist like myself and consider working at any ME be prepared for the work load with little pay and barely a break!! Some members appreciate your work and leave a decent tip but overall members of ME are cheap!!! Some will give $10 for 90mins of deep tissue which is very insulting for all the work you are doing. These members don't understand the fact that therapist do need the tips.( my guess is your reason of going to ME is because you are cheap in the first place, right?)
My experience working at ME was Ok! I loved my job, not ME. Some members were great and some weren't also I did not agree with the way the spa functioned both front and back. Bottom line, I had to quit to save myself from being overworked and secondly my skills was no match for this kind of place!

To member or non- member treat your therapist with respect, if you are unhappy with the therapist skills save your money and find a good therapist who will meet your needs! Because at the end of the day you do pay just as much as as any other massage spa but without Specialized quality services.

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Jeff in Denver, Colorado

12 months ago

Gray Neher in Castle Pines, Colorado said: Bad advice Dave. At my clinics if a client mistreats a therapist they are never scheduled with them again. If they do mistreat another therapist they are asked not to come back. Fact.

In our clinic we have a member who is sexually stalking one of our therapists. The therapist has reported this on numerous occasions and the desk continues to schedule the client with that therapist over and over again.

There are so many problems with this one envy. I always hope it's because they hire people who are young and have no idea about laws of any kind. I was fired yesterday because I wanted a break. I was forced to work 6 1/2 hours straight without any break or meal. This is a long standing problem and no one seems to care. A therapist is allergic to prosage and is forced to use it anyway. And the sad part is massage therapists are the kindest people I have ever met. we work hard and love helping and do a great job.

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Kim in Glendora, California

11 months ago

I used to work for the Massage Envy in Diamond Bar, Ca. Now, those same owners are opening a new location in West Covina. These owners, Ralph and Lee, are lying, greedy, and two of the most selfish people I've ever met. They refuse to hire an actual in-house HR representative. Instead, they have an unqualified person at the front desk handle the write-ups for all of the employees, neither owners, nor "management" understands the concept of conducting a proper investigation regarding any complaints or concerns. I was called in to the office and asked to sign a write-up for something I didnt do, I flatly refused to sign. Three months later, I was fired for "Too many incidents" and was handed my last paycheck and was told to leave the premises. These same owners are now appealing my unemployment benefits, stating that I "Quit" my job...Really?? I have so much paperwork sitting in from of me that proves i did NOT quit..they are trashy people attempting to save some money. Little do they know that I keep in contact with many employees from the Diamond Bar location who are now VERY aware of the type of people they WORK HARD for every single day!! They will lose in court and have lost the respect of their "TEAM DB" I hope it was all worth it to them!!

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KrissyK in Arlington, Texas

11 months ago

I guess I'm really lucky. I work at massage envy; I'm always booked (sometimes wishing someone would no show) average $32 an hr, make my own schedule, have ton of well tipping requests, like my boss, love my job. I worked for myself for
5 yrs. Paid $500 per month in Dallas rent for a room, $40 per gallon of lotion, a ton of money on business cards, advertising,

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KrissyK in Arlington, Texas

11 months ago

Spent a ton on laundry detergent, lots of time on laundry,& not to mention the stress of a recession when clients slow down big time & you can't afford your rent anymore. Doing taxes is easier & my life is generally easier since working for massage envy. If you don't like management or the owner just go work for another massage envy.

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Reflexologist in Midlothian, Illinois

11 months ago

You have to look at it factually. I worked for myself for years. Yes you make more per hour when you're doing the sessions. Factor in time getting to and from your client's home; gas, setting up equipment, breaking down equipment, taking money, scheduling appointments, doing laundry. I worked for a fancy spa making good $$ as well. It was farther away from home, cost money to park, more money for gas, hours and hours of time. If you divide the hours you actually spent away from home, you are not making much money per hour.

At Massage Envy I use their room, electricity, laundry (yes we was a few hand towels and face cradles, everything else is done by a service,) music, and products. I just walk in and walk out. I picked my schedule. The environment is clean and pretty. I get great tips and most days I make more in tips then in actual pay per session from ME. I love the front desk staff. They're great at booking appointments, taking money, signing up members. They mix the aromatherapy products for the therapists and take care of all the paperwork pulling and filing patient charts. The therapists do the therapy.

Hit the streets yourself and see how much you make an hour (including your transportation time and costs.) I like ME.

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littlelucy in washburn, Ohio

8 months ago

look at salaries at glassdoor .com. Also you can leave a review of massage envy at glassdoor to help other therapists.

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vaner15 in Montgomery, Alabama

8 months ago

How often do massage envy employees get paid? is it bi weekly or every week?

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suzy1985 in Big Lake, Minnesota

1 month ago

I thought I loved working at massage envy until I have to get ankle reconstruction surgery and when I came back from healing they gave my lead position away and I couldn't get it back. That's not even the worst part. I was working there for 6 years and after they starting treating us like children I found my own place to practice from. I put my notice in aND the next day they call to tell me they would let me finish out my shifts. When I went in to get my stuff I was treated like I was fired. After 6 years I was treated like a piece of crap. I'm very sad I couldn't give my other MTS a proper goodbye or even have a final last day. I'm sad but will never and I repeat never work for an envy again. Calling corporate this week. Advise find a different franchise to work for or work for a chiropractor or yourself. #stillmad

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