Most ME franchises are typically owned by those who know nothing about massage. It is not a terrible place to work, I have worked at worse places. It does serve its purpose. Most LMTs only take the position short term while they pursue a position they really want. That could be why the turn over rate is so high.
For some LMTs the $15.00hr is managable if the clients tip appropriatly. The therapist is paid the same whether they do deep tissue or relaxation. If the client really likes the massage, tip accordingly. $5.00 is not a good tip. They have a reference sign for tips, please use it. $10 - $20 is appropriate.
When a therapist works very hard at supplying a deep tissue massage and is left a $5 - $8 tip, I can almost promise, that client will NOT receive the same massage again.
For those therapists that are hurting themselves, you are an employee, you can file Workmans Comp. Use it, it is there for a reason. If you honestly hurt yourself because you are being overbooked than file!!!! Then your pay may actually reflect the $25.00 - $35.00 hr promised in writing at your job interview.
For you owners that are reading this, please know that Massage therapist are not completely ignorant to the law pertaining to employees. You are responsible for the safety and welfare of your employees while they are at work.
One last thought, please know that the $7.00hr receptionist at the front desk has a no book list. Which means they only book the therapists they want to book. And for the clients reading this who get told your favorite therapist is no longer working there or not available, call back and speak to someone else, chances are they were wrong.