They are trying to grow to fast. They are buying up labs all over and then do not have the staff to do the job. Everyone is over worked because they are so short staffed. They recently lost all their contracts in the Mansfield, OH area because they could no longer service their clients in that area efficiently due to understaffing. I think they need to take a break from "taking over the world" and take some much needed time to give attention to the current labs/psc's & employees. Get the proper amount of quality, trained individuals hired to cover the demanding hours. Have part time. prn & full time positions to staff around the clock instead of expecting one person to work sometimes 18 hour days 14 days in a row & then get yelled at for over time. Have a set scale for starting wages & raises that have continuity and do appraisals/reviews in a timely manner. Have some type of rewards &/or bonuses that are reasonably attainable.