Treatment of employees

I am only a customer observing staff without really knowing what is going on but I can tell you that something is not right at the LaGrange, Ky office. Things started to turn around and the it was a great environment to step into towards then end of last year. I can only assume that it had to do with the new management. She suddenly left which I do not believe was on her own accord. Now the Office Manager took over and you can feel the tension in the office. Furthermore, all the staff is leaving one by one. I think the obvious solution is to get rid of the manager before the branch completely falls apart. I think it is hanging on by a thread. They should beg the old manager to come back!