How to get a job at Northwest Airlines.

not4sure in Minneapolis, Minnesota said: I have a telephone interview with Northwest Airlines this week. I applied for a customer service position. My interviw will last for atleast 15 or 20 min. Can anyone give me some tell me what type of questions will be asked?

hi, not4sure
Can you please tell me what are the questions they asked you for phone interview? I was applying for Customer Service at NWA. I have phone interview coming in two days. Can you please help me. Please and thank you.

Fenny Almonia in Mississauga, Ontario said: hi, not4sure
Can you please tell me what are the questions they asked you for phone interview? I was applying for Customer Service at NWA. I have phone interview coming in two days. Can you please help me. Please and thank you.

I'm not sure how different the questions would be for customer service... but I applied for a Reservations Call center position and was hired. My phone interview basically had a brief moment asking about familiarity with computers, then the rest of it concerned with my experience with customers: how hands-on I was with them, dealing with any problems that might've happened with them, and if I ever had a particularly upset customer and how I handled them.

I hope this helps.

hey fenny, how r u?i had a phone interview for northwest airlines for customer service no to long ago. and i prepared myself very well but once i recieved my call the interview only describe the position, told me a little about the company. and the recruiter asked if i had a high school diploma. legal to work in the country, flexicble shift and thats it.dont worry.it ill be fine.be be prepare just in case. u never know, right? do u have any previous airline experience? good luck.....let me know how it went.

thank you so much,this would be helpful for me. I felt better now. Thank you guys so much.

hi how are from Mississauga,thank you for giving me the details about the phone interview. Please let me know if you get the job. pleas and thank you.

Fenny Almonia in Mississauga, Ontario said: thank you so much,this would be helpful for me. I felt better now. Thank you guys so much.

You're welcome :) I know I was nervous beforehand as well, so if I was able to help at all I'm glad to have done. Good luck with it.

when is ur in phone interview again?sorry to ask u this are u a guy or a girl?

didn't mean to sound to rude :)

any more questons ill be happy to help;)

ok in Mississauga, Ontario said: hey fenny, how r u?i had a phone interview for northwest airlines for customer service no to long ago. and i prepared myself very well but once i recieved my call the interview only describe the position, told me a little about the company. and the recruiter asked if i had a high school diploma. legal to work in the country, flexicble shift and thats it.dont worry.it ill be fine.be be prepare just in case. u never know, right? do u have any previous airline experience? good luck.....let me know how it went.

hi ok in mississauga, I passed the phone interview and exactly what you told are the same. They told about the company and ect.. What about you? Did you finish your f2f interview? please let me know what they tell you. thanks

5902 in Mississauga, Ontario said: i too applied for the cstomer service position but in canada for northwest. i have telephone interview next week, how did yours go? what kind of questions do they ask?

hi,5902 in mississauga, how are you? Did you have your f2f interview yet? Please let me know. I am also applying for customer service agent and i just passed my phone interview 2 days ago. and now im waiting for my face to face interview. Please let me know if you are done about the f2f. Please and thank you.

af in Los Angeles, California said: i worked at northwest for 3-1/2 years in the reservations dept. it was terrible. there is a very antagonistic atmosphere there. it's management vs. labor, the company vs. the customers. very dysfunctional and hostile. the management will give themselves large bonuses and salaries and cut the pay of the union labor. i belonged to the IAM which is a dysfunctional group as well. don't be fooled by their slogans or what they say coming out of bankruptcy - the work is hard and the pay is low. and the flight benefits have been cut back from what i understand because of the crowded flights.

in referance to you, use to be, flight attendant, you should stay with them no matter what,its easier to put up with all that bad news, then it is to find a new job,when you quit,they probably just said, now we're even,watch it get worse and worse for him,we'll just hire illegal aliens,they take it.(the abuse)

hey, fenny, wlll i went to my f2f interview fo nw yesterday, but i once i got there to register they asked me if i had atleast a g2 license, i sid i didnt have it, she said she i could n' to the interview becuase of that. i told her under requirments on the website it didn'tsay u needed it. but she sai no that i needa license andthat i could apply later when i have it. i hope u have ur g2. dntworry u'll do fie. when is ur f2f? good luck!! all the best. dont worry they'll hire u.email me if u'dlike its mariel5902@hotmail.com f i can be of any more help. my friend works at nw as a luggage handler in toronto airport.

hi mariel, Thank you so much for giving me this details. Really they need a G2. I don't have G2. I thought only the person who is applying for customer service Handler not the customer service agent. so you didn't got the job? that sad. im sorry. What position did you applied for? please and thank you

not4sure in Minneapolis, Minnesota said: I have a telephone interview with Northwest Airlines this week. I applied for a customer service position. My interviw will last for atleast 15 or 20 min. Can anyone give me some tell me what type of questions will be asked?

hi not4sure, how are you. Have you done your f2f interview yet? if so, did they asked you about driver license? because i was applying too as customer service agent. please and thank you

I just had a phone interview with Northwest airlines...does that mean I will be getting a f2f interview? and to all the people complaining about jobs and pay well, maybe you should look at your skills first, if you don't have a degree and you hop from job to job you are what you worth...I'm in college right now and think this job would be awesome while in school and taking my classes online....You are going to run into problems with any job...just think some people just need to grow up and realize that no job is perfect...So if anyone as any advice for the f2f let me know I'd greatly appreciate it

Hi all,
I'm just wondering if everyone gets a result by email after a phone interview? Thanks,

I think none. Im still waiting but nothing.