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Learn to drive a fork lift and you can get a pay increase (five cents yay!) The Presentation and/or Pet Products Manager usually head this department.
And last but certainly not least MY department. Pet Care. This department is responsible for ALL of the animals in the store. Fish, birds, reptiles, small animals....you do it all. Daily tasks include feeding all of the animals, cleaning cages, medicating sick animals, scrubbing tanks, selling animals and answering any and all question customers may have about them. This department can be a real eye opener for a lot of new employees expecting to come into the department and cuddle with animals all day. The realities of life and death are harsh and are played out at PetSmart on a daily basis. Expect to deal with many MANY sick animals and see many, MANY deaths. It really can be quite depressing. While PetSmart may not be the worst pet store in the world, there is need for GREAT improvement in how they breed and transport their animals.
Oh and think you know a lot about animals? Think again. Your knowledge will be put to the ultimate test in this department and if you happen to be one of the few who truly do care and seek out knowledge and actually DO know what you are talking about, you'll be greatly UNDER APPRECIATED both by the customers and your fellow employees.
Bottom line, if you're a true animal lover, I'd stay away unless you think you can really handle seeing them die on a daily basis and at times go without treatment. If you're just looking for a part-time job to make some quick chump change, this place is for you.