Theft from inside

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AFowler in Berwyn, Illinois

127 months ago

Public Storage in Chicago, IL on Cermak Rd has someone who steals from the inside. They do this in a way that there is no signs of a break in and if you pay for insurance you don't get any satisfaction or your reimbursment.

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Anonymous in Vancouver, Washington

127 months ago

AFowler in Berwyn, Illinois said: Public Storage in Chicago, IL on Cermak Rd has someone who steals from the inside. They do this in a way that there is no signs of a break in and if you pay for insurance you don't get any satisfaction or your reimbursment.

Is this a surprise? PS security is non-existent. No cameras (outside of the office and front gate). Hell, you might as well store your stuff in an open field, that's about the same amount of protection you'll receive.

The employees hired are always stealing or doing something illegal or unethical. I have heard of tunnels dug from offices, breaking into units and selling things at garage sales, drug and sex schemes run from the units, and consistent thefts by employees of all sorts of materials.

Apparently, they run a great recruiting and screening process.

Typical of this POS company.

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anonymous in Vancouver, Washington

125 months ago

Dude..I think your whacked.

I saw one made through a wall and into the company space where the PM would go out at night and steal stuff.

There is not a "master key" for the locks. They are incredibly easy to cut and replace.

Make sure you know your facts before you act like you know it all.

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Dragon in Pompano Beach, Florida

124 months ago

anonymous in Vancouver, Washington said: Dude..I think your whacked.

I saw one made through a wall and into the company space where the PM would go out at night and steal stuff.

There is not a "master key" for the locks. They are incredibly easy to cut and replace.

Make sure you know your facts before you act like you know it all.

I do!
I worked in the industry for 4 years, How long have you worked in the industry. I know for a fact there are master keys , if you worked in the industry you would know this so YOU get your facts straight moron.
I used the job for time to get re-certified and update my certifications I now earn over 75K
So where are you?

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Anonymous in Crystal Springs, Florida

124 months ago

I have always observed that the customer has the choice of using a lock purchased from PS (for convenience) or using their own lock so it would be both ridiculous and virtually impossible to have an set of master keys that opened any lock the customer chose to purchase.

If you fail to pay your rent, they simply put one of their locks on top of yours and you cannot get into your things until you pay up. If the condition continues, they simply cut your lock off, then use their own key to open the unit and are legally able to sell your things to recover the loss of revenue due to non-payment.

I have never worked for Public Storage but I did rent a unit from them for about six years. I believe the person who thinks there are master keys mistook the set of lockout keys for being masters of some sort.

Now there have been cases of people renting one unit and cutting their way into adjacent units for the purpose of theft but that is probably not sanctioned by Public Storage nor done by them.

BTW. The best security camera set up is where you don't see the cameras. They are there - believe it.

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ornurse8 in Houston, Texas

84 months ago

AFowler in Berwyn, Illinois said: Public Storage in Chicago, IL on Cermak Rd has someone who steals from the inside. They do this in a way that there is no signs of a break in and if you pay for insurance you don't get any satisfaction or your reimbursment.

Inside theftsat Public Storage in Houston, Texas, Hempstead Highway location. They cut the lock off of our storage unit by accident. Said they cut the lock off the wrong unit. The following day the unit was opened and EVERYTHING WE OWN is gone forever including pictures that can NEVER be replaced. It was an inside job as well. The floor was even swept clean. What kind of theif would stick around to sweep the floor? Unless you work there.

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vickim in toronto

57 months ago

For the last 6 months i had to leave for Mississauga for business needs. My office was closed during this time and i had to use a storage unit for my business materials. I had found out one of the best in Toronto with high security features. You guys first check out the history of the storage unit you intent to rent. The one which I used helped me a lot to achieve my <a href="www.centronstorage.com">Business Storage Solutions</a>

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marc_johnson in New Jersey

56 months ago

Make sure that you are choosing a good firm for this. There are a lot of [url="www.securitystorage.ca/services/"]long term storage[/url] units out there who provide poor security and that is really dangerous for your stuffs. At the same time, there are a lot of reputed firms with high security features like climate controlled environment, individual unit door alarms, video surveillance and high-security unit locks. Pick the best.

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Pissed off customer in Seattle, Washington

21 months ago

Don't store your stuff with Public Storage unless you want it taken. Person above said it right... You'd be safer putting your stuff in an open field... I'm at a loss for words at the amount of stuff taken from our Public Storage unit in the Seattle area... Stuff that has no value on the street but is valuable to me... Gone forever. Public storage is a sh*tty company... They don't do anything about the theft problem... Almost inviting criminals with their "hey look at our lack of security" mentality. And their personnel could give a sh*t about you too... Efffff this company!

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Rudy pooh in Chicago, Illinois

13 months ago

I recently moved out of Public Storage on Cermak near Kostner only to discover my TV stolen. Due to office hours noone was available. I called several times to inform them and see what next step was but as usual no one answers the phone or returns my call. Do not use this RAT infested place at all! They lure you in then become unhelpful, thieving JERKS!!

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Rudy pooh in Chicago, Illinois

13 months ago

AFowler in Berwyn, Illinois said: Public Storage in Chicago, IL on Cermak Rd has someone who steals from the inside. They do this in a way that there is no signs of a break in and if you pay for insurance you don't get any satisfaction or your reimbursment.

You are right! My lock was not broken and I couldn't tell my TV was missing until I started unloading UHaul and was like hey my TV is gone! I will never utilize that company again!!!!

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Anonymous82 in Tustin, California

4 months ago

I rented a space in Tujunga, CA. I had the space for about a month and one day had a "urgent" voice message from Public Storage. When I called, I was told by the woman who rented the space to me that during a routine check of the facility my space was open and everything was gone. She went on to say that "maybe when I was there the last time, I didn't lock the unit properly." Blah, blah, blah... "...there are no cameras in that area of the facility." I waited until she finished her rambling before I told her that I had not been to the unit since the day I rented it and there was nothing in it anyway. I then told her that I would be closing out my account, and she said "...if that's what you want to do." (Thank you for giving me the o.k.). She asked when I would be coming in so she could make a note of it. She offered no apologies. I went several days after I told her I was coming and took my lock off the unit. It was interesting because my lock was in place and the bolt portion was still extended. There was no evidence that my lock had been tampered with. She had interlocked three regular locks (like an extended chain) so that no one could enter the unit. I closed my account the next day - still no apologies. The only conclusion I could come to was that it was an inside job.

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INSIDE JOB DIRTBAG RES MGR in Riverside, California

4 months ago

I, too, had an "URGENT VOICEMAIL" from the newly moved-in Resident Mgr of one of the PS in the Riverside/San Bernardino area (So Cal) where Ive been a customer since 2012 (5yrs+). JUST LIKE W/YOUR CALL, I was told that "during a routine check of the facility, the LOCKS on BOTH my units were missing & that i would need to come secure my units. These were CYLINDER LOCKS MIND YOU. CYLINDER LOCKS THAT WERE DRILLED OUT. It takes roughly 20-30min to drill out 1 lock. they did 2. they did it at night when the prop was closed. They live in the resident managers apt right over the bldg that houses my 2 units. her bf had moved in (she told me that weeks prior). On any night its just the 2 of them there. they can do whatever the hell they want and nobodys gonna know. i asked her if they would be checking surveillance /camera footage. her response, "yeh i cant wait. i love solving crimes." i called her every day for a week after that. Wanting to know what was found on the camera. wanting to know who stole everything i own. Finally I had to go there looking for answers. I asked what the footage showed. "Oh there was no footage to look at. i guess the cameras werent working that night." at this point i have SO much incriminating evidence. i filed a police report that day. i amended it. ive keep notes of every conversation, of her behavior, of her chuckling of her commenting how the unit "over there" has this HUGE big screen and nothing else and how that one in the corner has nothing but a really expensive mtn bike. oh gosh i wish i could spill. i want her to pay. theres a homeless guy in the mix that lives at the facility. she calls him her buddy. says she counts on him to keep her informed. Crooks. Thats what works at PS ... CROOKS. They cant get jobs elsewhere. the DM wont even call me back. i now have his bosses # as well as their Company counsel should anyone need it.

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