Sales and Lead Management:
Most brokerages promise their agents some form of prospect generation from the brokerage advertising, floor time and manning the phones. Untold millions of dollars are lost each year when the broker doesn't set up a system to manage these leads and require agent accountability.
At the very least, any leads that come in from the company web site should be carefully tracked and the agent's follow-up actions monitored. Identifying top performers for more leads will pay great rewards.
Insurance and Risk Management:
It's a shame to have a profitable brokerage business go down the tubes from a lawsuit or lost ability to get Errors and Omissions Insurance.
Train, train, train should be a priority. Passing the license exam doesn't make an expert, or even a safe novice. There's a huge amount of sales training going on, but your brokerage will benefit greatly from some legal, forms, ethics and contracts training to go with it.
Be available for your agents. Make it easy for them to seek your advice