Sears Pay For Sales Associates

I work for Sears now and I suggest you not to work there. They don't care about their associates, they trea you really bad specially if you are nice and try to do everything they ask for. They expect you to do the job of 5 people and you get paid so little for the amount of work that you do. If you wan't to work retail I suggest another store since they all pay more than Sears. One thing I have learned about Sears is that they don't care about you the only thing they care about is making money no matter what.

All sears cares about is the credit applications. Right before the holidays, they fired 7 people because they weren't getting enough people to sign up for credit cards. One female employee looks for people who look senile and she just says type in your social security number on the screen, without telling them they're applying for credit cards, and does it for them. She even fills out and signs forms for them.
They also cut my hours because I wasn't getting enough email addresses from customers. Sears employees ask for email addresses at checkouts without telling customers that they will be sent endless advertisements that are difficult to unsubscribe to. If asked, they say customers will be sent 10 dollars in coupons and nothing else.
Sears associates get a $2 bonus for each credit applications and ocassionally they will double it for a month. All cashiers start at minimum wage, with a 9 cenct raise for one years work. Cashiers do not make commission, except on online orders which occur very rarely. These orders are worth 1.5% interest and managers give rewards for online orders.

Jmatt in Middletown, Pennsylvania said: All sears cares about is the credit applications. Right before the holidays, they fired 7 people because they weren't getting enough people to sign up for credit cards. One female employee looks for people who look senile and she just says type in your social security number on the screen, without telling them they're applying for credit cards, and does it for them. She even fills out and signs forms for them.
They also cut my hours because I wasn't getting enough email addresses from customers. Sears employees ask for email addresses at checkouts without telling customers that they will be sent endless advertisements that are difficult to unsubscribe to. If asked, they say customers will be sent 10 dollars in coupons and nothing else.
Sears associates get a $2 bonus for each credit applications and ocassionally they will double it for a month. All cashiers start at minimum wage, with a 9 cenct raise for one years work. Cashiers do not make commission, except on online orders which occur very rarely. These orders are worth 1.5% interest and managers give rewards for online orders.

You should really tell a manager about the employee that signs up elderly customers for credit cards without them realizing it...its agaist the law! Not to mention unethical and something she can be fired for.

Cashiers arnt going to earn much commission, because they are NOT on the floor selling for an entire shift. Credit applications are key to earning a little extra money as a cashier. Ask EVERY customer...you're bound to get a few. When i worked as a cashier at another retailer i got on average 18-20 a month (at least one a day).

At the sears where I work, the managers continuously nag about getting credits and will give you terrible hours unless you get them. I've been harassing customers for credit cards all month and would have gotten 20 this month (which is alot for this small town) for $4 an application. Got my end of the month paycheck, not there. They did not pay me for ONE of my credits. Some of my customers were not approved, but the manager told me that they will still be counted in your paycheck. Either way, I still had approved applications!! If I'm not getting anything for these applications, I am not asking. It upsets way too many people.

All this for $7.15 an hour, not worth it.

the person mentioning about the credit. we get paid our credit on the 17th.

The real money is in Brand Central (large appliances) If you get hired there you can make 500 bucks a week take home if you are good. It's a bad company to work for but it's good pay and pretty darn easy.

Blake1455 in huntington, Ohio said: Highly unlikely....to say the least. I am in the top 25 in the company for selling in BC and have not made close to that. I led in sales for my region by over 200K and I was at a +1.14 pa parity for last year and made 28k which is pathetic. Ive never been negative in any parity for 3 years and 28k was my highest yearly salary. I am also full time and worked over 2080 hours in that year.

You must work in a slow store then. Our full timers are pulling in 40-50k. As a part timer I averaged about 25k a year.

current associate said: I work for Sears now and I suggest you not to work there. They don't care about their associates, they trea you really bad specially if you are nice and try to do everything they ask for. They expect you to do the job of 5 people and you get paid so little for the amount of work that you do. If you wan't to work retail I suggest another store since they all pay more than Sears. One thing I have learned about Sears is that they don't care about you the only thing they care about is making money no matter what.

As a Sears Associate, and as a reply to the original post on what they pay their (ASS)ociates. We were just notified about a change in our commission rates. It is only going to be reduced by 50 yes 50% for one day, that would be the day after Thanksgiving. It's only the most money making day for a sales person at Sears so we can afford to buy our families Christmas presents this year or keep our heat on at home. Here's the deal as I interpret it. An associate will receive say 3% on an item at full price, Sears drops the price for "Black n' Blue" Friday by 50% to begin with. Now, I assume some "suit and tie",self centered,GREEDY little Pigs came up with an idea that he-she would cut their, so valued sales employee's commission rate by another 50% to save the Company money on the sales that day. So lets do the math: $100 @ 3%=$3 minus half(for THEIR sale)=$1.50 ,minus ANOTHER 50% from MY PAYCHECK!! NOT THEIRS!!! (the parent who does not have any healthcare, or can barely afford to keep the lights on.) Now I am at .75 cents from $3 and their up .75 cents because,I so kindly want their families to have such a bountyful Christmas from Mommy or Daddy's bonus, that as I see it, they morally and ethically stole from their own hardworking, responsible, and public friendly associates. Just because we have a Sh%^^Y job in your eyes does not give them the right to treat us like ShSears. Shame on them.

sears doesnt apply raises anymore

I'm currently working for sears and its the worst company to ever work for. I meant a lot of great people and customers, its just the management. They treat you like s*i*. Apply and find out for yourself. The sears I'm currently at is WOW... That store runs off politics but anyways.. Don't work there its just advice.. You get bad pay and if your an hourly associate, trust me you won't get any hours. Starting out your going to think its a good job, but ask anybody who's honest they will SEARS!!! Is a job for a person going to high school only. And its so much illegal things going on at the sears I work at its not funny but to everyone out if your looking to make $$ u can here and there but its hard tho, but look to pay your bills on time if you have any. Working in appliances makes $$ I give them that but for other departments no. Since I've been with the company I've seen people go and stay that's normal rite. These past two years tho has been the worst so may people got fired for dumb things which they shouldn't had and so many managers are leaving because they are over worked. But if anyone wants to work at sears I say work at the one in torrance, ca I've heard nothing but good things so that's good. And I'm not writing all this because I dislike the company ask anyone who has worked there they will tell u the same. Hope this everyone.

I'm currently working for sears and its the worst company to ever work for. I meant a lot of great people and customers, its just the management. They treat you like s*i*. Apply and find out for yourself. The sears I'm currently at is WOW... That store runs off politics but anyways.. Don't work there its just advice.. You get bad pay and if your an hourly associate, trust me you won't get any hours. Starting out your going to think its a good job, but ask anybody who's honest they will SEARS!!! Is a job for a person going to high school only. And its so much illegal things going on at the sears I work at its not funny but to everyone out if your looking to make $$ u can here and there but its hard tho, but look to pay your bills on time if you have any. Working in appliances makes $$ I give them that but for other departments no. Since I've been with the company I've seen people go and stay that's normal rite. These past two years tho has been the worst so may people got fired for dumb things which they shouldn't had and so many managers are leaving because they are over worked. But if anyone wants to work at sears I say work at the one in torrance, ca I've heard nothing but good things so that's good. And I'm not writing all this because I dislike the company ask anyone who has worked there they will tell u the same. Hope this help everyone.

g. said: I'm currently working for sears and its the worst company to ever work for. I meant a lot of great people and customers, its just the management. They treat you like s*i*. Apply and find out for yourself. The sears I'm currently at is WOW... That store runs off politics but anyways.. Don't work there its just advice.. You get bad pay and if your an hourly associate, trust me you won't get any hours. Starting out your going to think its a good job, but ask anybody who's honest they will SEARS!!! Is a job for a person going to high school only. And its so much illegal things going on at the sears I work at its not funny but to everyone out if your looking to make $$ u can here and there but its hard tho, but look to pay your bills on time if you have any. Working in appliances makes $$ I give them that but for other departments no. Since I've been with the company I've seen people go and stay that's normal rite. These past two years tho has been the worst so may people got fired for dumb things which they shouldn't had and so many managers are leaving because they are over worked. But if anyone wants to work at sears I say work at the one in torrance, ca I've heard nothing but good things so that's good. And I'm not writing all this because I dislike the company ask anyone who has worked there they will tell u the same. Hope this help everyone.

We could get paid a lot better, I agree. The truth is, the
economy sucks and jobs are scarce. If we don't do it, then there
are likely to be people who can do it for the same if not lower pay. I've been at Sears for a LONG time and for the work and
dedication I put into my work, I think I deserve about 20K more.
The hardest thing about recruiting talent is that you have to pay
good money for good talent. I guess in the eyes of the higher-ups,
the frontline jobs are easy enough, that any monkey can do it.
Maybe Sears cashiers are worth paying out what McDonalds pays their cashiers???

It is true that there are disproportionate pay scales that exist at Sears. The guys who break sweat or freeze doing trucks in my opinion should get a little more than what they get as opposed to the guys who stand around and punch the keyboard when a customer decides to buy a frontload washer and dryer! Yes, it's what an associate choses to sign up for, but the fact of the matter is "pay for work". That is what is not fair. Certainly, a 55 billion dollar company can fork out some money for loyalty, dedication, hard work and morale. Maybe Eddie will figure that out one day! Pay your people well, they will pay you back even better!

As someone who used to be on the inside, but is now outside, I can say that I am glad I don't work for this company anymore. I worked on the appliance service side of the company, and I can tell you that I played a "rigged" game. I drove to each customer's home with an inventory of parts that took care of most common issues, but when it came to needing a major control board for a TV, I usually had to order one. Now that's a problem! First, the poor customer has to wait for the part to come to their house. They already had to take time off from work to meet the tech for the initial call, which the primary intent is to troubleshoot the problem to find out what part is needed. If the product is under warranty or protection agreement, the customer pays nothing for the repair, but this is no consolation. Second, when the part arrives, the customer is to call the 800# back to schedule service; but he/she is usually greeted with an automated system that says that the service is already scheduled for X date and Y time, with no option to talk to a live person. So that adds to the customer's irritation with the whole process, something I had to answer for when I returned to install the part. Third, when I did return to the customer's home, I usually had to hear a "laundry list" of his/her frustrations with the 800# or some other part of the company I was not involved with. I found that many of these complaints actually had merit, especially when I was hearing the same complaints from different customers. The most common complaint was about the 800# associates that create the service calls. The customer cannot understand what is being said because the call center is overseas, hence very bad English is spoken. To go along with that, the majority of the service calls I received were not understandable (i.e. badly misspelled words), and sometimes even improperly created (product is under warranty, but call is set up to collect money).

(Continued) So I had to spend time on the phone to fix those problems, instead of trying to fix the customer's problem. Believe me, I and other co-workers have reported these problems to management, but they are unable (likely unwilling) to send that info up further to fix it. Don't misunderstand me: I had no problem taking care of my customers. What I had a problem with is the management behind the scenes who unfairly grade the technicians for problems they cannot control. If you have to order a part, that means you are not fixing the problem the first time, so that counts against you on your "numbers". But if you need the part, you have to order it. If you have to tag a customer's door due to a "not home", that counts against your "numbers". If a customer tells you when you arrive at their door that they wish to cancel, that counts against your "numbers". The tech is also expected to sell other things besides the repair, such as water filters, protection agreements, and other "profit margin" items; which also happened to have a HUGE markup over what the retail stores would price. If the customer refused to purchase these things, well that counts against your "numbers". These managers have become such "number crunchers" that they don't care about those under them. If your numbers are bad, then their numbers are bad, and that's all they care about. And in this geographical area, we are unable to have a face-to-face conversation with the managers because they are over 100 miles away. Therefore, the cell phone became a "thorn in the side", and those managers would talk to you in a way you would not appreciate. However, when it came time for the managers to be in this area for a meeting, they were as nice as could be.

So, if you're going to work for this company on the appliance service side, go with your eyes wide open expecting to fail miserably. If you're not somehow "walking on water" with your "numbers", your boss will not be treating you very well. And if your "numbers" are really high, they'll investigate you to find out why. Managers only trust managers, not the techs under them. They don't promote from within, either. They'll just hire a manager (with a degree) from outside the company. Promoting a tech to a manager's position will just bring in a manager with sympathy for the techs' problems I just mentioned above. A sympathetic manager has techs with poor "numbers", and that manager won't last long. Good luck!

Iworked for Sears at Quakerbridge Mall in Lawrenceville NJ. I left due to my daughter's health issues. When she felt better, I was re-hired, so this means I was a good worker. But I have to say, anyway, Sears is the worst company I have worked ever. They way they treat the employees, they way they talk to them in front of the customers is out of this world. I have worked for huge companies such as Abbott Labs, Pfizer Pharm., Johnson & Johnson, Federal Government, etc. and nothing compares. I was looking for a part time job because I'm retired and I got into Sears. Yesterday, I decided to resign again. My manager used to make negative comments about employees to other employees; that's not ethical. She talks to employee like if they were garbage. They want one associate to run 3 areas by him/herself. That's why the store is a mess. They want everything look perfect, but they don't give hours. Only 14 a week. We have to fill the floor without the SNC device. There are none in the last 4 months. We have to fill the floor in the computer, print the page, go upstairs to get it and come down to floor to fill it. This is very high time consumption, when we have to fill it every hour and we work only 4 hours.

Cece in Lanett, Alabama said: I completed an application online and was able to schedule my own interview....I've heard a lot of negative things about Sears and now Im not sure if I even want to work there at all? Esp. since it seems like they get paid so little....HOW MUCH DO SALES ASSOCIATES GET PAID AT SEARS?

Don't do it. They pay $7.25/hr and raises are frozen for the last 3 years. DON'T DO IT..

NYC - 7.25 MINIMUM WAGE

I worked as a cashier and they told me my raise would be in 2014 and it would only be 25 cents.

F%^& SEARS!

appliance and electronics manager in hoffman, Illinois said: We could get paid a lot better, I agree. The truth is, the
economy sucks and jobs are scarce. If we don't do it, then there
are likely to be people who can do it for the same if not lower pay. I've been at Sears for a LONG time and for the work and
dedication I put into my work, I think I deserve about 20K more.
The hardest thing about recruiting talent is that you have to pay
good money for good talent. I guess in the eyes of the higher-ups,
the frontline jobs are easy enough, that any monkey can do it.
Maybe Sears cashiers are worth paying out what McDonalds pays their cashiers???

Yeah this is the thing. My bet is that most of the people complaining are under 30 and dont know what its like to have to look for work and then wind up taking anything (read: work for Sears). I just applied and I *need* this job. I worked in retail for 5 years when I was much younger and NO retail is not fun, but it helps pay the bills.

current associate said: I work for Sears now and I suggest you not to work there. They don't care about their associates, they trea you really bad specially if you are nice and try to do everything they ask for. They expect you to do the job of 5 people and you get paid so little for the amount of work that you do. If you wan't to work retail I suggest another store since they all pay more than Sears. One thing I have learned about Sears is that they don't care about you the only thing they care about is making money no matter what.

I worked their as a Temp. assoc. and they dicked me on my last check. Stay away from this crappy company. Trust me, you don't want to work at Sears

this company is a joke and im sure involved in illegal work practices,every day after work i document all the sketchy unethical things that happen in the tool dept.a previous associate of mine has already started an investigation with th eeoc for discrimination harrassment and racism,ive been in retail a long time and have never seen a company that treats their hardworking employees as horrible as sears does!

I was a former Sears Catalog employee when the catalog was discontinued in 1993. I went back to a dealer store in 2004. The level of incompetence was astounding. This is what happens when a crook buys the company. There was a day when Sears was revered as a retailer, but no more. There is no respect for the customer, no respect for customer service, and no respect for employees. All Sears Holdings is interested in is the almighty dollar. What you now have is a poorer run Wal Mart.

I work there now. After one year, I did not receive a raise. The management is strewed up, and I basically only work there because of the flexible hours. I can't wait to hall ass outta there!!!

Don't work there!!!! Go somewhere where you are appreciated and where you ca make REAL money!!!

i worked as a sales consultant in home improvement department, specifically tool and hardware at sears erie. The managerial changes during the 4 years I worked there were numerous from the top level on down. The last manager I worked for really had it out for me. He always threatened me by saying he was going to get his own sales team in place. I never missed work, kept busy, and basically did what was asked of me. He started cutting my hours drastically in comparison to his own hires. I was older than all of these people and kept out of the loop so to speak on matter s pertaining to work. I approached the human resource manager about this, had a meeting with her and the H R manager and got nowhere and given no adequate explanation. These are poor conditions to work under. You can't establish a good level of moral dealing with associatesinthis manner.

I work at Sears in Marion IL and The manager Cliff is horrible. Every morning he has meeting that lasts for at least 10 minutes telling all the employees that we need more credit card applications and shop your way rewards enrollments. He has clearly announced to us that customers are not number one not are they number two. Number 1 and 2 are Credit cards and the reward program. He constantly threatens to fire employees if they can't get enough people to enroll. The motto at my Sears is "we can replace you." It is so uncomforting to come into work everyday and be reassured throughout the day that your shoes can easily be refilled. The turnover rate here is horrible. Also, training is horrible as well. Especially in the shoe department. They leave the new employees out by themselves on their first day of work when they have no idea how to use the register. They don't explain hardly anything to them and then the manager puts all the blame on them when they make a mistake.

^ This is why Sears will be gone within a few years. I'm frankly shocked that they haven't filed for bankruptcy protection already.

Haha, its funny reading everyones comments bashing Sears. This job really isn't hard at all if you put any effort towards it. I was hired as seasonal help and I am already around 40 credit apps through 10 days. The job is what you make it, instead of complaining you aren't getting paid enough go out there and do your job and get credit, the extra $2 adds up.

Eddie Lampert is a crook. No one in their right mind should be working for Sears/ K Mart. I did and got screwed. My son worked for Sears, and as soon as he got to full time status, there conveniently was a story from corporate that got him fired. When he pressed them for information, the convenient story disappeared. I recommended that he not waste his time fighting for the job back, as it only would get worse.

I was let go on 12/8 because my supervisor did not agree with me that I was suppose to have a 15 min break every 4 hrs, I didn't get enough email address's and I complained many times there was no soap in the bathroom the whole time I worked there. My last check I was to be paid $4 per credit application for the month of November I had 40 and for December I had 25, because the November $4 cut off was Black Friday. I have never been paid for it, the regular HR Manager has been on maternity leave and the Asst Manager has not responded to my concerns, even after calling the 1-888-88sears number many times, got a case number and there supervisor called stating that my former HR would need to release/authorize those funds. Well after many calls and broken promises and no call backs, still nothing has been done about my $210.

Contact an attorney, or your state dept. of labor. Sears will try to find a way to not pay you, as you are not in employment at Sears. Are you receiving unemployment compensation? If you are, make sure that this information has been noted on your UC application. Sears does not usually fight UC, as they usually do not have sufficient information to win these cases. Even more so if you live in an "employment at will state".

Despite the negative critics here, I do enjoy working at Sears. I work part time in commission sales and have done so for 2 years. The reason I enjoy it is that I get health and dental even for part-time and the rates are very inexpensive. They have been very good with my schedule and working with me on hours. The sales in my department are the highest in commission so the money is very good. I range between $1000 - $2000 a week working only 26 hours. There are times I even make more than the full timers there. The managers give me a lot of leeway and trust my work, which saves a lot of hassle.

The only negative ive seen has not been from Sears, but from the customers. Many customers try to be rude and think they say anything to a salesperson because they think Sears is low in service or our quality is low. No other store accepts that treatment, and neither does the salespeople in Sears. They should recognize that the salespeople are not uneducated people but just any other worker who is working for their families...but you will get what you give if customers treat salespeople poor.

You are correct on two fronts. You must know your products. That will make you a better sales rep right from the start. The other is the customer coming into the store with a chip on their shoulder right from the start. That in itself had chased me away from retail sales. A few times I have run into a few sales reps who were too pushy at the onset. I would usually politely excuse myself from that person and come back to a different rep.

You are fortunate that management will work with you. I have seen toomany stores that management will cow tow to Hoffman Estates, and forget who is helping them obtain their stores good preformance. Then you have some district managers who do not belong there. How they got there will remain a mystery forever.

Keep up the good work!

My brother worked at Sears. It worked out great for me because I could get discounts on appliances in Vancouver, but he hated working there. I guess management was very hard to work with. He would never recommend working there. www.mcivers.biz