Social Media Policy

as of now, everyone who works at sears can't talk trash about the company on the internet. Anything from blogs to forums to myspace pages. How low can this company get?

I've been there for less than a month and I already dread waking up every morning that I have to go into work. I get yelled at for taking my lunches and breaks, because the managers are too lazy to come in and cover my shift. They blame me for stealing things I didn't even know we stocked in the store. And oh yeah, the best part, I make 6.50 an hour with "commission".

If you read the Social Media Policy correctly it says that you cannot post anything on any website in which you use your name or it is in any way identifiable or Sears name and talk about propietary information which is fine but then it goes on to limit your freedom of speech by saying that you may not use any profanity obscenities, talk about illegal drug use, disparage any race, religion, sexual orientation, or gender. Does this seem a bit illegal to you?

I do not recommend buying any air conditioning equipment from Sears Home Improvement product. No one, but the quality dept answers the phone...no one wants to take the responsibility to warranty the products. There are customers who have had to go without a evaporator coil for 3 months which was still in warranty, but took so long to get the paperwork approved...no ac for 3 months in the middle of summer..., another lady, very old, had strokes and is still waiting to get a replacement on her warranty equipment...damaged her floors. In the mean time, contractors like us, have to wait for approval before we can come out to their homes...which usually takes weeks...furthermore, the customers always contact us because no one at the office returns their phone calls or calls them concerning their equipment.

After paying our helpers, permits, extra materials to complete the job and pass inspection...we make about $400 to $500 per job...but lately we have not gotten reimbursed for city permits, extra breaker or service work order etc. Sears owes us thousands of dollars. We are in business to make profit, not to get into debt.
So, now are profit is about $200- $300 per job...Our poor guys have to work in 140 degrees attack all day long...Sears needs to stop passing the buck and take responsibility.