I hate sears

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SearsCanBurn in Luckybuck, Kentucky

8 months ago

This is BY FAR one of the worst companies anyone could ever work for.

I started out as a cashier (they hired me almost as soon as I came in) and talked me into being a cashier (I wanted to be an MCA). Being a cashier at Sears is like being a Jew trying to outwit the Nazis, they literally are on you about everything. Credit Apps which are close to non-existent to obtaining (at least not 4 a day), Rewards Cards which annoyed nearly every customer I would ask, and the lack of help at the store. I would work on the second floor and would be the ONLY one there, they never scheduled MCAs and the cashiers were stuck doing the job of three people. The store managers were foul mouthed and rotten, nearly every morning ready meeting our MAIN manager would tell us to quit if we didn't want to work...INSANE!

I beg everyone to shop shopping at Sears, or at least DO NOT FILL OUT THE CREDIT APPS! THIS IS HOW THEY STAY IN BUSINESS.

Oh and I feel your pain for the people who were taken in through LP. I was accused of 'misusing' the rewards system after working there for 10 months. How I did it, I'll never know, and as a matter of fact, neither did they.

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hatiinglife in Michigan City, Indiana

8 months ago

I just started at sears about 2 weeks ago or so, i got hired in a week before that but i was hired in like a week or 2 before that but i had to wait because my background check came in a day late so i had a week of nothing than i started and once i started i had one day of training and than the next day i was thrown on the floor the next day by myself with no one else who had experience in the fine jewelry department (which is the dept i work in ) which normally i understand but i've never worked in retail before or worked a register. Than after all that i find out all new people have to work the docks, somthing they conviently started with my orientation class and at first it was only one day i just got called in for my day told i was to go in for a measly 4 hours, and that i had 12 hours left of dock training after that. I'm miserable :( and all this for a whopping 7.25 an hour

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edwin rego ny in New York, New York

8 months ago

Ron is cockeyed and i cant really tell when he is yelling at me or looking at the wall.

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Big Mike in Austin, Texas

8 months ago

As a former Technical Support Specialist for Sears Holdings in Round Rock, Texas, I can tell all of you, not only is the customer service terrible, but this is also a horrible place to work at. I started in 2010 & left in May 2011 & I will tell you this was the most draining job I've ever had. Sears has such a cold-hearted outlook on true customer service. We're trained to promise & apologize non-stop & say, "yes sir/yes ma'am I can fix this problem", but honestly, only 20% of those promises are actually followed through. Plus, were given a 6 week crash course on product troubleshooting (which no one becomes a true expert on), along with poor scripts on how to deliver true customer service, which is an absolute joke. As I research further & read more & hear more complaints, even from my own friends, who I beg not to shop at Sears, face it, THIS COMPANY IS DONE! Walmart and Target are stepping up, JC Penny, Macy's, Nordstorm,& other department stores pretty much stole your "loyal customers", and as far as appliances & electronics goes, Best Buy, Lowes, PC Richards, Home Depot, & even mom & pop shops are kicking your @$$! To all current Sears employees, start job hunting now. Even if they manage to survive the 3rd & 4th quarter sales of 2011 & the first part of 2012, don't make a career here, especially if you work @ Sears in the Central Texas area. And if any of the "powers that be" in the Round Rock, Texas office are reading this & getting offended, GOOD! Because you lost an employee & a customer for life. Besides, who wants to stay at a company with the highest turnover rate in the central Texas area, where no one is guaranteed a well deserved promotion or guaranteed time off because of so called "business needs", even if it is a emergency and your managers are more useless than healthcare for a prostitute. So, why the hell would anyone wanna work or shop here? I'd rather lick a toilet seat!

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whattodo in Wayland, New York

7 months ago

I was technically fired from Sears on June 13th of this year, which I find extremely weird seeing as how I was on the clock that day AND worked a 4 hour shift the next week. I called for my work schedule every Friday (the day the new schedule is posted) from June 18th thru the first week in August and was told "you have no hours this week" every single time I called. I noticed after two pay periods my 88sears account was no longer active - which means I was terminated but I kept calling to see if anyone would say that to me. I received a letter from the Department of Labor August 11th stating that I had been terminated from employment on June 13th and was given forms to fill out. I find it funny that I was in constant contact with my immediate manager for a schedule and no one in that store, including him, informed me personally of my termination!!

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Chromethang305 in Miami, Florida

7 months ago

All Sears is worried about is Money, they do not care about their employees nor customers. If your not a CEO, Chairman, President, Vice President, Regional Manager, District Manager and/or a Salaried Mananger, you are a nobody. Known Fact.

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Luann in New Baltimore, Michigan

7 months ago

I agree with all of you guys! I used to work for Target, which I thought was bad enough. When I moved out to a different county Target would not grant me a transfer. The only position I could find at the time was in the Lands' End Shop at Sears. I should have known that it would be bad when I heard employees complaining on the very first day I was there. The morale at the store was terrible. I was lied to about my compensation - they said I would be paid more as a Lands' End Consultant, but I wasn't - only minimum wage. When you work in the Lands End area you are expected to do what MCAs and cashiers do, plus help set displays up. A lot of the gals I worked with were nice, but they could not stand my manager. I used to not know why, until I was there for about a month. That's when I started to see the dirty underbelly. There is a woman who has been working in that section for 19 years. For whatever reason, my former manager did not like her, even though she was the top performer in the department when it came to metrics (credit apps, shop your way rewards, and customer satisfaction surveys). My former manager to this day is still bullying her and trying to get rid of her. It's disgusting. I don't understand why someone would do that.

Anyway, this story has gone on long enough, but my advice to anyone who will be starting employment with Sears is this: Keep your mouth shut, a smile on your face, do your best work, but in the meantime continue to look for another job. There are better minimum wage positions out there...Wall Street think groups predicted that Sears would go out of business next year. I will not shed one tear if they do go under.

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I Agree in Carmichael, California

7 months ago

Kfavard in Brooklyn, New York said: This company is run buy apes i swear they dont see the associates that are working and the ones that are just doing nothing, YET they get all the hour mean while im stuck with 10 hours a week???
When i quit sears i will be the happiest person in the universe

Agreed. I think it's a racist, sexist, mean spirited Good Ole Boy and Girl club in corporate. Sears Holdings is the one to be hated, not the traditional Sears. Sears Holdings merged Sears and Kmart, and they are going out of business due to their poor, careless, dirty management [there rumors were disgusted, manufactured lies, for instance: Dirty, dirty], and how badly they have depressed and harmed the self esteem of the workers who didn't fit into their loop of OGBsand Girls. So, since this is a majority of people who aren't Good Ole Boy, they have driven themselves out by not EVEN being a company that honors human rights, dignity, and respect. It's quite the opposite, with Sears Holdings. I believe the real Sears wouldn't be like this, but maybe I'm wrong. I only lasted a few months with their lies and military style debasing control tactics that weren't necessary, as I was already disciplined and hard working enough. This Sears Holdings actually, in my opinion, values the slackers and liars, the ones that will retaliate and drive out those not in their GOB loop.

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I Agree in Carmichael, California

7 months ago

miserable@sears in Midland, Michigan said: I'm quitting tomorrow!!!

Please before they drive you sick or insane. They're shananigans are driving them out of business. Their ethics are as dirty as a crime organizaitons. SEars Holdings also outsources employee PI to India, a possible enemy country claimed as an allie. But why didn't Sears outsource to a country that wasn't in the middle east. Get yourself and you PI outta their datebase for safety.

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I Agree in Carmichael, California

7 months ago

Chromethang305 in Miami, Florida said: All Sears is worried about is Money, they do not care about their employees nor customers. If your not a CEO, Chairman, President, Vice President, Regional Manager, District Manager and/or a Salaried Mananger, you are a nobody. Known Fact.

Sickos

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I Agree in Carmichael, California

7 months ago

Sears Holdings is staffed with former criminals, in my opinion. Sometimes, they'll screw up and fall back....to their old ways, only, they've messed up too much by now. By Sears HOldings. Let the real Sears family return.MIlitary style of management is why the retail crew is miserable. Fold up before you abuse too many of the wrong people. Poor Sears: 125 years in business, only to be destroyed by an unethical marketing outfit that claims it's going to completely keep Sears in business. Sears Holdings is also in the most mafia based states, like Chicago, Florida, etc. on Rico Road, with last names for people in corporate such as, Crooks, Dames, Bull: They're mental in corporate.

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I Agree in Carmichael, California

7 months ago

I Agree in Carmichael, California said: Sears Holdings is staffed with former criminals, in my opinion. Sometimes, they'll screw up and fall back....to their old ways, only, they've messed up too much by now. By Sears HOldings. Let the real Sears family return.MIlitary style of management is why the retail crew is miserable. Fold up before you abuse too many of the wrong people. Poor Sears: 125 years in business, only to be destroyed by an unethical marketing outfit that claims it's going to completely keep Sears in business. Sears corporate staff uses false last names to instill - through persuasion - fear in employees, so this weakens them mentally and they are more easily controlled. For example, last names such as, Bull [bully], Dames [sexism], Crooks [liar], etc. This is a law enforcement type tactic to find out who's going to by it and wig out. They will also try to maneuver you into revealing your medical files. All these marketing outfits act this way. Employee PPI is outsourced to countries like India, possible enemies of the US. Sears uses fear to control employees into working harder than they can. It's a military management style that's badly failing.

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I Agree in Carmichael, California

7 months ago

I've studied criminology, this is how I was able to identify the above, false names, and fear causing persuasion. Only criminals, or complete ignorant fools, would run a company like this.

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I Agree in Carmichael, California

7 months ago

Oh, and I have to add; Are employees suppose to think the address, RICO Rd, mean sears is not a criminal organization. Rico road? I don't see it on the map, rico violators.

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I Agree in Carmichael, California

7 months ago

I wish I had seen these posts before I hired on, but at least, I worked several months and got serious bills paid off and a new car. But, I'm going to a shrink tomorrow due to how much lying, screaming, and debasing false rumors were spread about me by the Good Ole Boy crew in Sacramento, CA. These people are nutts. quit and move on.

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I Agree in Carmichael, California

7 months ago

Luann in New Baltimore, Michigan said: I agree with all of you guys! I used to work for Target, which I thought was bad enough. When I moved out to a different county Target would not grant me a transfer. The only position I could find at the time was in the Lands' End Shop at Sears. I should have known that it would be bad when I heard employees complaining on the very first day I was there. The morale at the store was terrible. I was lied to about my compensation - they said I would be paid more as a Lands' End Consultant, but I wasn't - only minimum wage. When you work in the Lands End area you are expected to do what MCAs and cashiers do, plus help set displays up. A lot of the gals I worked with were nice, but they could not stand my manager. I used to not know why, until I was there for about a month. That's when I started to see the dirty underbelly. There is a woman who has been working in that section for 19 years. For whatever reason, my former manager did not like her, even though she was the top performer in the department when it came to metrics (credit apps, shop your way rewards, and customer satisfaction surveys). My former manager to this day is still bullying her and trying to get rid of her. It's disgusting. I don't understand why someone would do that.

Anyway, this story has gone on long enough, but my advice to anyone who will be starting employment with Sears is this: Keep your mouth shut, a smile on your face, do your best work, but in the meantime continue to look for another job. There are better minimum wage positions out there...Wall Street think groups predicted that Sears would go out of business next year. I will not shed one tear if they do go under.

thank you. I almost went on with Target next. Here are some offending marketing companies to avoid: Crossmark, WDS, Sears Holdings, Primerica, and any that desperately want to hire you.

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I Agree in Carmichael, California

7 months ago

mia in Westmont, Illinois said: I think Apes could do a better job at running the stores from what i see

LOL LOL, oh my insanity is starting to heal on this forum. I'm tossed out Sears trash for sexist, mean issues going on with their new bullying GM.Wow, bang up job, sis.

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I Agree in Carmichael, California

7 months ago

miserable@sears in Midland, Michigan said: I'm quitting tomorrow!!!

LOl LOL Lol the sears cobwebs are going out of my emotionally traumatized mind.

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Duped! Now I know why. LOL in Carmichael, California

7 months ago

wilma flintstone in Phoenix, Arizona said: I was fired recently and was held in the lp office for 2 hours. i had to sign a statement of something i didnt do or well not to the point of what i signed... they said they supposedly had proof pointing at a folder to get pressure you into signing it, which worked... I was also told if you were very honest in your statement and say you have learned your lesson and promise not to do it again you will likely be able to keep your job. people who only write 2 sentences are let go and on their way but if they find you actually want or need your job they will be willing to work with you.. WRONG!!!! They fired me after 15 minutes of completing this statement. a girl who got fired for a similar thing i got fired for had done 5 times more then i did and got 2 warnings before being fired, i got 0!! she was a single mom and we all believe she got special treatment for it.

i worked at sears for 4 years and i have seen all that has been mentioned, if not more...

I would to agree: It had become an issue with one woman why I don't have kids and why I'm not married. I was suspected of being a homosexual, or being a loose woman. After people figured out I wasn't homo, they thought i must be a prostitute. I'm not sure how to react to this. I
What difference did it make to them. A lot of people don't have kids and aren't married. This new Sears Holdings don't like top performers, becauee they are jealous, retaliating lot of people who manage to get hired in the highest jobs, only because of favoritism or some association on off hours. What that assocaition is, I don't know, but run if you're on a bad list for making high sales. A dead end job for the talented person. A perfect place for the spoiled, favorite, referrals, and kahn artists.

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Doctors orders in Carmichael, California

7 months ago

If you feel this way, Kaiser is a good hospital to get help at:

Don't do it. Sears HOodings is mean place. Don't by it. I'm sure some of you on here feel very cheated and depressed, and it is temporary.

members.kaiserpermanente.org/kpweb/healthency.do?hwid=aa45567&sectionId=aa45567-sec&contextId=suicd

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This is helpful in Spartanburg, South Carolina

6 months ago

I have to say I currently work for Sears as a hardware sales associate. I particularly love my job and see it as an opportunity to advance myself and my learning for things i previously did not know. Also it gives me the opportunity to meet and greet new people. I am certainly aware that there are stores with associates that do not care, however as the case may be, my store is possibly one of the most efficient and customer friendly stores that there are. Sure there are problems, but they are problems that are present in all stores. As for would I recommend working to sears to anyone; i most certainly would. The pay is great, if (and this is a qualified if) you know how and what to sell, in order to make money. Those who complain about their paychecks, in sales, are just not very good. I love working at Sears and if you know what you are doing you will do just fine working there. It is a process, but it is a rewarding one.

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starkid in phoenix, Arizona

6 months ago

glad i quit sears! i was workin 30 hours then reduced to 7 hours, it's just not worth it!! they never gave me the hours like the said they would.

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R-mondizzlez in Albany, New York

6 months ago

Guys, your sears must suck then. I get my fair hours every week, and even got raised to 8.25 from minimum after working there for 6 months. My boss follows favoritism a bit and obviously no one likes that but no one treats me like crap there, i get along with my associates, the customers are seldom obnoxious, and for 8.25 + credit app money and online purchases, i make a decent amount for a part time job as a college student, you know? so i guess it depends on the area and how busy things get, how efficiently you work and how your managers are.

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Anonymous in Pittsburgh, Pennsylvania

6 months ago

I stayed at Sears to long and I am very, very sorry I did that. Do not UNDER ANY circumstances, consider this place unless you do significant research into the individual store. Not all Sears stores are bad and I'm saying that because I have no right to decide that they are.

Now, I quit Sears not to long ago. What set me over the edge? It's easy enough, I asked someone who I thought was a good friend about a meeting that was scheduled to happen on a Sunday night. She went off on me and threatened to "punch me in the face." That remark did it, I quit immediately. Before you even say it, this person probably still works there and she probably always will.

I worked in the back room and I'm sure a lot of ex-coworkers are holding hands and singing songs every morning rejoicing that I'm not there anymore. However, let me assure you of this- the Sears where I worked was like high school. Three women ran that back room and one was elderly. I have never or nor did I ever see a bunch of more two-faced women who liked to complain every six seconds. No one could control them because all of them would head to a court house complaining about what a discriminating workplace it is. The whole store centered around their actions and it probably still does.

Sears is a place that keeps you stuck at minimum wage, it never gives you a consistent schedule, it sides with a little group and will go after you for every single thing that goes wrong, they discourage you from working hard as well. Often, when I found merchandise in the back that was marked down I was yelled at for "not leaving it hidden." It also disrespects your work. One week I was supposed to arrange the back room. I did and did a great job, however a couple of my co-workers didn't seem to honor my work and changed it to what they wanted.

These are only brief highlights and I've studied criminology as well. If I had the resources I would sue this store.

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george in Warren, Michigan

2 months ago

sears and me ...

my story is :
i used 2 coupon for two different customer it does not belong to the customers that i rang the sale for.....Loss Prevention called me today and asked me to explain what had happened….!

1- I told loss prevention office what happened exactly with the first customer that i rang the sale for.. I was ringing the sale up for the customer and he seen that there is a coupon on the counter for $5 off and he asked me if he can use that coupon with his purchase, i told him ok because we were told never say no to a customer and i was afraid if i did not give him the coupon he will not go thru with the purchase.

2- I told loss prevention what happened with the second situation which is, i had a customer using a $10 discount (day pass) i used it for that customer and i put the pass day discount next to the register and another customer came with their purchase to be rung up and asked me how he can get a discount from Sears.. i answered him that he can go to Sear website or Sears face book and sign up with then then you will start receiving coupons and different offers and i showed him the coupon that i used previously.. at that time he asked me if he can use it, i was confused to say no, so i used it not wanting him to have bad experience at Sears, after that i went to my manager and explained to him what had just acured and he told me you’re not supposed to use this for another customer, then i took that coupon and put it in the basket at where we are supposed to put them.
And I never did again with any customer. After i explained everything they tell me you are fired, and this is a $15 loss for our company!! and i told them i will pay this loss but they said you dont have to !!!!!!! I thought that were are here to sell and make sure that the customer is satisfied and we are taught not to say no to a customer and the customer comes first, so i believe it is not fair that i am fired for this reason.

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