I'm convinced that Sears is a criminal organization...

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pover-tee in Madison, Wisconsin

73 months ago

It was intended to be useful, but I haven't updated it for a while.

Anyone working for Sears on a commission only basis needs to contact their state's labor department and check out what the law is. The federal labor standards law exempts commission only employees from minimum wage but there are 18 states that do not.

I filed a labor standards complaint in Wisconsin, and although it took about 2 months to get my money, Sears was ordered to send me and dozens of other employees checks to make up the difference. I got $2700 and the average person got around $4500 that Sears had to pay out for not follow labor standards laws.

I started a new complaint now about illegal payroll deductions. According to the law the employee has to sign off on each and every payroll deduction and blanket agreements are void. Based on that they owe me another $7000 or so for commission deductions that were made over the year according to various Sears policies.

End result is don't trust that because they're a 50billion$ company that they will follow labor standards laws, or even know what they are. Check with your own state's labor office about minimum wage and payroll deductions. I am guessing that there are thousands and thousands of people who are owed money and haven't bothered to get it because they assume that Sears knows and follows the law.

They are still pretty shady though- I found out that the office I used to work in has posted a timekeeping policy now that tells employees to keep track of their hours and how. They say the employee is supposed to start their timekeeping record 90 minutes after they leave the house every day and give an example of some 11 hour work-day and how to record it so it comes out to only 7 hours. Managers are responsible for making sure employees sign off on the reduced number of hours.

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pover-tee in Madison, Wisconsin

73 months ago

So, latest update- I just got a letter from the department of unemployment insurance that says my benefits are held due to a question about my eligibility, which is odd since it's already gone through the court and the judge ruled that I get unemployment. Well now I have been collecting unemployment for several months and get a letter that there is another hearing coming up to determine my eligibility. Get this-

I call the unemployment office to ask what this is about, and the claims specialist tells me that Sears has now filed paperwork claiming that I never even worked for them and that I was a subcontractor. Unbelievable... I was never a subcontractor, I worked directly for Sears, they withheld payroll taxes and issued my W2 at the end of the year.

Anyhow, this is all coming from Sears corporate in Farmington Hills, IL - So before you take a job at Sears bear in mind that this is the kind of blatant dishonesty you are going to have to deal with if you take the job. The folks at Sears corporate will lie about absolutely anything in their attempts to cheat you out of whatever monies you are entitled to.

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sangsurya in Morrow, Georgia

69 months ago

I am glad I found this forum. I knew I was not the only one but was hoping there was a blog somewhere regarding SHIP's abusive labor practice. I echo what you and the others have said here in this forum.
I was duped into believing that I could make over a six figure income after one year; duped into believing that the investment I make in time, gas money and mileage would bring a return that made it worthwhile; duped into believing that I would have such freedoms comparable only to what I was used to as a businesswoman; duped into believing that Sears was doing me a favor by providing me with leads rather than making me get them myself; duped into believing that they are a great company that pays people what they earned. Instead, I have made 4 sales after running 60 appointments that were 75% absolutely useless per the description given by pover-tee (I could do better finding my own leads but we are forced to service these crappy preset appointments); have had to battle for my rightfully earned commissions of a little over $3K which to date is still not paid in full (imagine a 50 billion dollar company not willing to pay this miniscule amount). I have never worked so hard in my life for so little money, and I have never seen such blatant abuse by top management who choose to deal with issues by ignoring the "complainers". I have sent an email to the labor department. We'll see what happens. I am thinking of bringing a lawsuit against them. Maybe we can find enough people to file a class action.

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Marvin in Alexandria, Indiana

67 months ago

Now part timers are being reduced to 1 only 3 hour shift a week - so that they cannot file for unemployment!

Full timers are reduced to less than 30 - so that they can no longer get company benefits.

This is because the company wants us to quit so that we cannot collect unemployment when the stores close down.

In addition - you must earn a certain amount in this job in a base period to even qualify for unemployment - so they have it all figured out so that employees can NEVER get unemployment!

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pover-tee in Madison, Wisconsin

67 months ago

Marvin in Alexandria, Indiana said: Now part timers are being reduced to 1 only 3 hour shift a week - so that they cannot file for unemployment!

Full timers are reduced to less than 30 - so that they can no longer get company benefits.

This is because the company wants us to quit so that we cannot collect unemployment when the stores close down.

In addition - you must earn a certain amount in this job in a base period to even qualify for unemployment - so they have it all figured out so that employees can NEVER get unemployment!

The company is totally devoid of all ethics since Eddie Lampert took the wheel as Chairman. It really does create a lot of ill will between employees and the corporate HQ. I was really angry about the way they were treating people (myself included) until I finally came to the realization that these are simply the acts of a 35b company in it's death throes. All you can do is keep filing stuff against them that will benefit you.

If your hours have just been cut you can probably file for and get unemployment even though you are still working there. They did the exact same thing when I worked there, and I got unemployment while I was still working there- and to really stick it to them I told everyone else in my department about it, so most of them filed for it too.. If your hours just got cut I would not waste any time- Go file for unemployment right away. The worst that can happen is that the state unemployment office will tell you that you don't qualify, although from what your saying I think that you will qualify for at least partial unemployment benefits.

I talked to a lawyer before I filed as well, and he told me that if Sears decided to fire me for filing the unemployment claim then we could sue them and win.

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murphy in Lutz, Florida

45 months ago

pover-tee in Madison, Wisconsin said: They violated state laws by paying me less than minimum wage for 18 weeks and refused to make it right. Now the state is prosecuting it, they are still not paying, and running the risk of being charged with theft of wages.

I quit because I was working 60+ hours per week and they made me pay all of my own travel expenses in the sales job- even though my sales numbers were average my income was a negative number for the last 6 weeks on the job. That means I was paying them to work there. Sears lost the unemployment hearing and the judge ruled that what they are doing is illegal and no employee should be subject to it and that I was eligible for unemployment benefits since the company refused to follow labor standards laws.

The company bankrupted me and many others there with their lies about what my income would be and has so far held up my unemployment benefits for 8 weeks where I've gotten no check, and the 6 weeks before that that I worked with then I received no income at all. That means I've had nothing to live off of for 14 weeks and NOW instead of just letting the unemployment claim go through like the judge ruled, they have hired an "Unemployment Hearing Consultant" to re-take the claim through appeals and further delay it.

I have never in my life seen or heard of a company that works SO HARD at cheating their employees out of basic human rights. These Sears folks have no shame, no ethics, no sense of corporate citizenship...

So they lost the unemployment decision, and instead of actually considering the merits of their case, abiding by the law and bringing the employees wage up to the minimum which is required by law, the company looks for just one more way to stick it to the employee one more time and delay by additional weeks the unemployment compensation that the employee wouldn't even need if Sears hadn't been making them work for free...


I would talk to a lawyer sounds like pain and suffe

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anonymous in Rancho Cordova, California

34 months ago

It's funny,because when I first started, I sensed Mafia. I thought I was just imagining things, but maybe it's true:

Anyway, why I'm posting,is because I feelunstable after talking to a completely unreasonable manager who was such a bullying bulldog, that I feel bad. I am thinking of filing something>

Also, before I went through this, I had heard this person screaming at the top of his lungs at people. I thought it was just laughing and rackus talking,but the manager was so out of control, that the all the employees were in the office asshe sat there badmouthing employeeswith tenure. Lies,lies,and morelies. I am glad I don't actually work right inthe store, so I can basically keep my work supplies inmy car. I report to a much more supportive manager, but I feel sorry forthe retailcrew. No wonder none of themsmile. The management DOES pressure toomuch forthem to make commissions. It's too much. These manager don't realizethat high pressuring people intomakingeven higher sales than present will actuallymake that person,inmost circumstances, diminish theiri quota due to being stressed, rushed, and coming off to pushy with customers. Old style, yes. But crime org, I hopenot.I'm looking elsewhere for employment. This company DOES not appreciate its people. I didn't believethis at tfirst,butits even like they feel threatened when a real excellent person comeson board,Maybe a cult too...

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get the bully fired and all willbe well in Antelope, California

34 months ago

I think these managers are instable or bullies. No matter what problem your SEars manager is having, here is what to do. Afterall, the workplace is so the company makes money and you get paid for working for them - not for cowering to a cowardlyor disturbed manager's emotional problems,laziness, violence problems, or sexual harassment, which all of these I've suspected in our new store manager. A very troubled, screaming person.
www.bnet.com/blog/salesmachine/how-to-get-a-bully-firedeven-if-its-your-boss/13380?pg=3

I have done well for Sears, but their managers don't seem to notice,and even seem threatened by it. I really was happy at Sears until I figured this out about how they even read books on the "Law of Demotivation' so certain high sales employees won't make too much in commissions.This demotivation involves using all sorts of mentally abusive and accusatory tones on the employee,hoping to make them stand only about an inch high.

Record,document, even carry around one of those pocket surveillance pens, and record every documented insane, wrong, lie, and bullying tactic the manager uses.

Have hope: For soon, there is going to be a Federal law passed that will start placing bullies into court, and even with criminal charges, depending on whether they person they bullied ended up taking their life or hurting someone else because of the bullying. Really, the bully never checks up on the employee after booting them out the door of the company for being a threat. Sometimes such employees are found dead by suicide after being fired.

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Create evidence of bullying before court in Antelope, California

34 months ago

murphy in Lutz, Florida said: I would talk to a lawyer sounds like pain and suffe

Catch the bully and get evidence before taking them to court:
pay attention while they scream or intimidate you, stay cool, then go back and document their tissy. Carry around a pen cam or put one behind your shirt collar, and create evidence before taking them to court.

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I don't have to bully, but let me sI tay in Antelope, California

34 months ago

Look out bullies. I don't need to be a bully, buy I know how to stop one:

Your on bully, the fight has started:
www.bnet.com/blog/salesmachine/how-to-get-a-bully-firedeven-if-its-your-boss/13380

First, we are going to call LP before work the next day, then if you freak out, you'll be hauled away, for sure.

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Geeze, I just care about Sears in Antelope, California

34 months ago

You see, bully or 'unstable' manager.I'm interested in keeping Sears with a good name, making them money and loving my coworkers who've I"ve worked with for years, and collecting my money and commissions. I've loved Sears since a child. Really, your case about yourself that you bring everyone into in a most negative way, is not my reason for working on your team, so your efforts to thwart my progress are over with. The job is not just so you shine and stomp around. Also, the Dr., Jekyll and Mr. Hyde. Forget this too, it won't work to first be nice so you can later be abusive again. What a jealous and undeveloped person you are.OH, and please stop all your badmouthing and insolent childish manipulating to get people fired who you feel threatened by.

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gio in Meriden, Connecticut

33 months ago

i am glad i quit this company i applied for a lost prevention job that they wanted me to work. they offered it to me called me up and everything. they liked my resume i came in for an interview they said they liked me would give me this job a month or so later but lied. in the mean time wanted to put me in the wear house said they were going to pay me good tried to lie me into it i was thinking huh really. telling me i was goin to get paid good gettin paid below 8.25 and connecticut all ready takes away so many taxes. they look to put you in other areas cheaper for them i was told i would get good hours another lie. manager started talking all messed up i was ready tell him man i told my last manager i dont play. till the day you betray me over i am coming at you lol. i dont even know the lady like my first day the dude i told him you can talk to your son like that but not me. yelling at the gentlemen next to me oh you have green card if you put the wrong thing in you can be fined. i told him tell her kick rocks haha. like first day this is how you treat people you cant bully a bully cant out hustle a hustler. glad i went back to ikea where they pay you great with good benefits value their people. every place gets their hours cut sometimes but ikea has never lied to me kept their word of course there was some problems at times but i hear them out. if you dont speak up for yourself no one will thats what i did to get to a better position i deserve. i wasnt long enough to get unemployment and i had a job all ready. they though they was gonna get away not paying till i make a trip to the office tell them how i feel did some paper work called up my lawyer when you have a good lawyer he take care everything.

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anotherstatistic@sears in Knoxville, Tennessee

32 months ago

www.schneiderwallace.com
Here is a good place to start. I have been duped out of almost $6000.00 by Sears Holdings.

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pover-tee in Madison, Wisconsin

32 months ago

Life has gotten much better for me since I quit Sears. Looking back I can put the whole experience in better perspective. They are racketeers and will cheat you any way that they can. Even the general managers hate their jobs due to the ridiculous and often criminal directives pushed down on them from corporate. That's what happens when a wall street investment banker (or hedge fund manager) like Eddie Lampert takes over a business. They go in with the "screw the little guy" mentality that served them so well on wall street and continue to spread their corruption.

Get out of Sears/Kmart as quickly as you can and don't look back...

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anotherstatistic@sears in Knoxville, Tennessee

32 months ago

I have resigned and have a couple of attorneys looking at my situation. Hopefully, they will be interested in the case. It is a lot of money to me and my family.

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MariaMartinez95 in Avenel, New Jersey

30 months ago

I work at the Kmart in Avenel, New Jersey. It is honestly the worst place on earth. The management are idiots. They think that because they are managers, they are the "chosen ones". They get paid a buttload more than we do, but they literally do nothing all day long. The Front End Supervisor is a total B****. She harasses you all day long and is EXTREMELY rude to customers. She is racist and prejudice. And for some reason, even after getting over 100 complaints about her, no one will fire her.

Unfortunately, I have been a victim of discrimination. Stay away from these stores! Both Sears and Kmart take advantage of their employees! Run as fast as you can!

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prenk1 in South Gate, California

30 months ago

pover-tee in Madison, Wisconsin said: They violated state laws by paying me less than minimum wage for 18 weeks and refused to make it right. Now the state is prosecuting it, they are still not paying, and running the risk of being charged with theft of wages.

I quit because I was working 60+ hours per week and they made me pay all of my own travel expenses in the sales job- even though my sales numbers were average my income was a negative number for the last 6 weeks on the job. That means I was paying them to work there. Sears lost the unemployment hearing and the judge ruled that what they are doing is illegal and no employee should be subject to it and that I was eligible for unemployment benefits since the company refused to follow labor sta

The company bankrupted me and many others there with their lies about what my income would be and has so far held up my unemployment benefits for 8 weeks where I've gotten no check, and the 6 weeks before that that I worked with then I received no income at all. That means I've had nothing to live off of for 14 weeks and NOW instead of just letting the unemployment claim go through like the judge ruled, they have hired an "Unemployment Hearing Consultant" to re-take the claim through appeals and further delay it.

I have never in my life seen or heard of a company that works SO HARD at cheating their employees out of basic human rights. These Sears folks have no shame, no ethics, no sense of corporate citizenship...

So they lost the unemployment decision, and instead of actually considering the merits of their case, abiding by the law and bringing the employees wage up to the minimum which is required by law, the company looks for just one more way to stick it to the employee one more time and delay by additional weeks the unemployment compensation that the employee wouldn't even need if Sears hadn't been making them work for free...[

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Unemployed in Green Bay, Wisconsin

24 months ago

I have worked at Sears for the last 3 1/2 years. I was driving an hour to work everyday. I finally got offered the position of Assistant Store Manager at the location 5 minutes from my home. I passed the drug test, filled out my W2 and direct deposit forms and accepted the position. I gave my notice at the Sears I was working at, trained my replacement and was excited to take the new position.
A few days before I was scheduled to start I got a call from the GM saying that I failed the background check. He couldn't tell me why though, I got an 800 number to call to find out. I called the number and was told I would find out in 5-14 business days when I received a letter. I only had one thing in my life that could have possibly been the reason for this. Over 8 years ago I got a possession of THC charge.
I served probation, lost my license for a period, was denied financial aid from school, took AODA classes and paid numerous fines. I was released from my probation early, have since graduated from college with a Bachelor's Degree and have worked at Sears for years. I have two papers from the State of Wisconsin stating my charges were erased, but there was a one page paper that needed to be filed with the court with the date of offense, my name and case number to get the charge erased.
I filed that paper, the charge has been wiped from my record, the store manager assured me during this time that if I got it straightened out he still wanted to hire me. Well I did, I reapplied and he said the background check would be reran. I then got an automated E-mail stating that they were going to pursue other candidates that had the qualities they were looking for. I contacted GM and he said it wasn't up to him it was a corporate decision. I called the corporate lady in Chicago, she got back to me over a week later and said because I originally falsified my application I could not be accepted for the position.

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Unemployed in Green Bay, Wisconsin

24 months ago

I thought the charge was gone, I marked the same thing on my application that I originally did on my application at Sears 3 1/2 years ago. I spoke with HIRERIGHT, the company that does Sears' background checks, and they said if the background check was reran I would be clean and good to go. Now I as denied for unemployment because I quit my other job. I have been job hunting for 2 months now, I just applied for a position at a Sears store two hours from my home and within a few hours I received an e-mail stating,"At this time, we have decided to pursue other candidates who are a better match to our preferred qualifications for this specific position". I was a store manager for the past three years and I applied for an assistant store manager position.

STAY AWAY FROM SEARS! I am living proof. I have given Sears over three years of my life only to be treated like a jerk off the street. I have accepted a position with a competitor and I will go to work every single day with the ambition to beat Sears in any way humanly possible.

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Patrick Montana in Montreal, Quebec

22 months ago

Worthless "Sears" Advantage Program

Canadian consumers are getting deceived by a $5.00 gift card that you get when you subscribe to Sears Advantage Program
They promise you savings up to $1000.00/year and more. NOT TRUE
They tell you the benefits are substantial. You receive your coupons and they are worthless
Each offer has several conditions attached to it.
And the item you want is excluded, always
There are several excuses you hear for you not to use any offer or to feel any benefit to this pathetic program.

Customers find out the hard way that their credit card will be automatically charged the annual fees
Customers were never told that at the time of purchase

Most customers are angry and frustrated of the dishonesty of Sears and their underhanded methods of taking your money and giving you nothing in return
Customers call and cancel in waves when they discover they've been cheated and lied to

Sears Canada is run by dishonest scammers; their soul objective is to rip people off.
Shame on you Sears, remember “What goes around comes around”. Your days are numbered
Sears Canada, you will fail

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Patrick Montana in Montreal, Quebec

22 months ago

911-----Range window issue.
Emergency - Kenmore Brand Ranges Glass Breaking

Corporate response to a news article carried on Global and other news agencies March 2, 2012 regarding a recall on Kenmore brand ranges, where the front glass is breaking. Assure the customer that Sears will take care of issue for them.
If you receive a customer call stating there is damage to glass front of their range, please empathize with the customer and assist with setting up the Service Order using normal processes.
Do not argue with the customer, offer empathy and book the service order.
Special Instructions MUST be noted on the Service Order with the following:
If a customer is calling regarding a National Brand stating they are
experiencing the problem and you are unsure how to proceed please seek
assistance from your Team Leader.
If you are unable to set up a Service Order in your Business Channel please give the customer the Product Safety Number

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Patrick Montana in Montreal, Quebec

22 months ago

Sears Canada Recycles Appliances and sell them as new with large discounts

Protection Agreement
Sears promises you, "If you have 3 major repairs in one year" Sears will exchange your appliance with a brand new one

NOT TRUE

Sham of a service department, with thousands of appliances beyond repair offer consumers a "Buy-Out"
They do not replace your appliances as promised; they offer you a scrap equivalent buy out price towards the purchase of new appliances from Sears

The demands grew ever so strong following Sears Service departments failures; Sears created a whole new buy-out department
They offer you a fraction of the cost of your appliances as compensation

Sears inherits the defective appliances, repair them, and put them back on the market as new ones with discounted prices
Sears even sell you a Protection agreement on your "new" appliance
The cycle continues, defective appliances, poor service, buy-out with rock bottom prices and back to recycling the garbage produced and marketed by SEARS

Sears Canada is run by dishonest managers; their soul objective is to rip people off.
Shame on you Sears, What goes around comes around. Your days are numbered. Sears Canada, you will fail

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Patrick Montana in Montreal, Quebec

22 months ago

Sears associates withhold important information from clients whenever they are selling 3 year "Pay Back" plans (RL) on appliances.
1.They do not tell customers that they have to call within 90 days of the expiration date to claim their credit otherwise their store credit will be lost. Most of the time customers are told "Sears will automatically send you back your money".
2.Clients are not told that they will only redeem their money before taxes, not the entire amount they paid.
3.They do not tell customers that they have to spend twice as much in order to recover their store credit.
4.They do not tell customers that they can not use the credit to purchase electronics. Most of the time customers are told "they can buy anything from the store".
Clients who read the contract call back, angry and cancel the contract.
Those who do not read the contract are shocked, dismayed, disgusted, when they learn the truth, that they have been lied to and have been taken advantage of.
Word of mouth spreads like wild fire and Sears’s reputation and ALL who work there suffers greatly due to the dishonesty of some individuals and due to some supervisors who choose to look the other way.
Few bad apples spoil the whole organization's image.
I worked for almost a year as TSR and heard the above lies repeated day after day, I reported them all to my supervisor at the time who suggested I write down as a "suggestion"
I communicated my opinion twice in writing in the "suggestion" and voiced my opinion publicly at a meeting with a V.P., and as far as I know there are no changes, as I receive several complaints/day as a customer service representative from angry/frustrated clients wishing to cancel their agreements.
There are those who are hired full time to listen to telephone sales representatives, it is INCONCEIVABLE that they do not hear these lies all the time.

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Patrick Montana in Montreal, Quebec

22 months ago

Sears work environment at the Montreal and Belleville call centers is a carnival of dirty sweat suits, long shaggy and dirty hair dues, drop waist pants showing ugly disgusting cracks and flip flops, it is far worse that a ghetto or a slump.
Supervisors want you to lie to customers, sound nice on the phone, all smiles and politics but they do not care how you look like or how bad you smell.
Supervisors want you to be a hypocritical and liar to clients but you can wear a man's dress to work.
Those society rejects do not bother to raise the toilette seat up and they spray all over it.
Those should do that in their barns where they live and they have no place in a civilized society.
Wake up supervisors; do not step away from reality

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Patrick Montana in Montreal, Quebec

22 months ago

Sears stores and their dishonest sales people
Sales people lie all the time whenever customer buys appliances, TV's, sports equipment, etc.
The sales person will offer you an extended warranty promising that it will be a "Pay Back"
However whenever this plan is entered into the system it becomes a "Standard" plan
Pay back will allow you to recover your original investment before taxes, but only if you remember to call within 90 days of the agreement expiry.
Sears will not remind you or send it to you automatically as everyone at Sears lies, if you do not call within 90 days your money is for-fitted and you will never be able to recover it.
They will send you a store credit that you have to spend twice as much if you want to redeem it.
No one at Sears will tell you that either.
You can not use this credit to buy electronics; again no one will tell you that.
So dishonesty sales people will tell you one thing to make the sale then proceed with another whenever inputting the data.
Customers who find out the hard way are disgusted from Sears lack of honesty and lack of ethics.
Tell everyone you know
Save them from this sham of an organization
Sears you will fail!

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Patrick Montana in Montreal, Quebec

22 months ago

Sears telephone sales representatives TSR
Bunch of professional liars who belong in that retarded establishment
You are in good company with society drop-outs
Losers who can never make it in the real world
Sears is the paradise for retards, those with no conscious or principals.
Those who take pleasure in stealing people’s money through lies
To those losers and to their supervisors, I say
What goes around comes around
Do others as other do on to you
It will come back to haunt you, sooner or later.
Those supervisors are supposed to listen to their liar’s telephone sales representatives at least 5 times per week.
They listen and encourage those telephone sales representatives to lie
Supervisors are judged and evaluated at the end of the year by how much money their teams make.
This is blood money taken fro seniors and retired people
Telephone sales representatives use scare tactics to sell Protection Agreements
They tell the that if they do not buy this garbage the appliances will fall apart
Shame on you losers
Shame in you to steel people’s money
They brag that they love their native countries.
Stay in your native countries if you do love them that much
Do not come to Canada to lie and to steal people’s money.
Those who love their native countries do not dare do this garbage in their own countries
They will be shot or butchered in broad day light in their own countries in the streets in public if they dare to do what they are doing here day after day in Canada.
Welcome to Canada
Enjoy blood money
You’ll pay for it
Sooner or later

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Patrick Montana in Montreal, Quebec

22 months ago

Tough luck
If you purchased an appliance and the standard manufacturer’s warranty has expired
Sears will not sell you extended warranty for those appliances
Sears can not guarantee their appliances beyond one year warranty
They will tell you that we have to send a technician to verify the condition of the appliance before they can cover it
Consumer has to pay $90.00 + tax for the technician transportation + $20.00 + tax per appliance that the consumer want to cover.
Sears can not stand by their appliances beyond a year.
Do Canadian consumers a service.
Tell them to stay away from this money hungry rip-off organization that is run by retards
Tell everybody you know that Sears is a stupid organization that do not deserve to survive.

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Patrick Montana in Montreal, Quebec

22 months ago

Sears is closing 120 stores in the U.S.A.
Sears has a lousy track record of bad service
They will sell you Protection Agreements or extended warranty
Both are worthless
Canadians should read more
Canadians should educated themselves
The telephone sales representatives will lie to their teeth to earn few Dollars in commission.
Lead by a team of retarded idiots who are lead by money hungry managers, the place needs more useless managers.
Sears steals Canadian people money and gives them nothing in return.

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Patrick Montana in Montreal, Quebec

22 months ago

Do not Buy Protection Agreement
Do not buy extended warranty they are both worthless
Sears love to get your money
Sears will give you NOTHING in return
__________________________________________________________________________________
Sears telephone sales representatives will LIE to you to get your money
Those pathetic liars will say anything to get their 3 or 4% lousy commission
I call it blood money
Payback Protection Agreements are all a LIE
Sears will tell you that you will get your money back, a LIE
Sears will tell you we will send you your money automatically, a LIE
Sears will tell you can buy anything in the store, a LIE
This is how stupid, high school drop outs became supervisors in that stupidly run place.

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Patrick Montana in Montreal, Quebec

22 months ago

Sears selling 3 or 5 years “Pay Back” protection plans on appliances.
They do not tell customers that they have to call within 90 days of the expiration date to claim their credit otherwise their store credit will be lost. Most of the time customers are told “Sears will automatically send you back your money”.
Clients are not told that they will only redeem their money before taxes, not the entire amount they paid.
They do not tell customers that they have to spend twice as much in order to recover their store credit.
They do not tell customers that they can not use the credit to purchase electronics. Most of the time customers are told “they can buy anything from the store”.
Clients who read the contract call back, angry and cancel the contract.
Those who do not read the contract are shocked, dismayed, disgusted, when they learn the truth, which they have been lied to and have been taken advantage of.
Word of mouth spreads like wild fire and Sears’s reputation and ALL who work there suffers greatly due to the dishonesty of some individuals and due to some supervisors who choose to look the other way.
Few bad apples spoil the whole organization’s image.
I communicated my opinion twice in writing in the “suggestion” and voiced my opinion publicly at a meeting, and as far as I know there are no changes, as I receive several complaints/day as a customer service representative from angry/frustrated clients wishing to cancel their agreements.
There are those who are hired full time to listen to telephone sales representatives, it is INCONCEIVABLE that they do not hear these lies all the time.
Each supervisor is supposed to listen to each telephone sales representatives at least 5 times/week; again, they must hear their associates lying.

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Patrick Montana in Montreal, Quebec

22 months ago

Sears Canada modern day sweat shops
Sears will pay you $10.07 an hour. They want you to make $100.00 in sales per hour
It does not matter if you lie
Especially if you lie to consumers
You do belong in that retarded establishment
You are in good company with society drop-outs
Losers who can never make it in the real world
Sears is the paradise for retards, those with no conscious or principals.
Those who take pleasure in stealing people's money through lies and giving consumers very little in return
To those losers and to their supervisors, I say
What goes around comes around
Do others as other do on to you
It will come back to haunt you, sooner or later.
Those supervisors are supposed to listen to their liar’s telephone sales representatives at least 5 times per week.
They listen and encourage those telephone sales representatives to lie
Supervisors are judged and evaluated at the end of the year by how much money their teams make.
This is blood money taken fro seniors and retired people
Telephone sales representatives use scare tactics to sell Protection Agreements
They tell them that if they do not buy this garbage the appliances will fall apart
Shame on you losers
Shame in you to steel people's money
They brag that they love their native countries.
Stay in your native countries if you do love them that much
Do not come to Canada to lie and to steal people's money.
Those who love their native countries do not dare do this garbage in their own countries
They will be shot or butchered in broad day light in their own countries in the streets in public if they dare to do what they are doing here day after day in Canada. Welcome to Canada Sears. Enjoy blood money. You’ll pay for it
Sooner or later

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micah in Tulsa, Oklahoma

21 months ago

I have worked for sears for several months now and it seems fishy. We have several mangers who don' do anything and others who do so much they can't even help their own department.They only care about having a warm body in front of a register. They keep hiring people but yet there's hardly anyone on the floor not enough people in shoes. An the question we have to ask are crazy one customer joked "are they going to ask for my soul next" I said I would not be surprised.People don't want to come to sears because we ask the twice if they have sears cards, come on that's harassment. can not wait till a customers gets mad about it. Another issue in tulsa sears no evening meetings so those who work night have no idea what their doing. its sad in a way they have become a glorified Kmart. nothing has been remolded or updated. An they want customers to shop there. when it goes under I wont be surprised and all their dirty secrets will be revealed to the world. I'm currently looking for a new job because I don't want the bad karma on me

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BobAnderson267@Yahoo.com in Pittsburgh, Pennsylvania

19 months ago

pover-tee in Madison, Wisconsin said: It was intended to be useful, but I haven't updated it for a while.

Anyone working for Sears on a commission only basis needs to contact their state's labor department and check out what the law is. The federal labor standards law exempts commission only employees from minimum wage but there are 18 states that do not.

I filed a labor standards complaint in Wisconsin, and although it took about 2 months to get my money, Sears was ordered to send me and dozens of other employees checks to make up the difference. I got $2700 and the average person got around $4500 that Sears had to pay out for not follow labor standards laws.

I started a new complaint now about illegal payroll deductions. According to the law the employee has to sign off on each and every payroll deduction and blanket agreements are void. Based on that they owe me another $7000 or so for commission deductions that were made over the year according to various Sears policies.

End result is don't trust that because they're a 50billion$ company that they will follow labor standards laws, or even know what they are. Check with your own state's labor office about minimum wage and payroll deductions. I am guessing that there are thousands and thousands of people who are owed money and haven't bothered to get it because they assume that Sears knows and follows the law.

They are still pretty shady though- I found out that the office I used to work in has posted a timekeeping policy now that tells employees to keep track of their hours and how. They say the employee is supposed to start their timekeeping record 90 minutes after they leave the house every day and give an example of some 11 hour work-day and how to record it so it comes out to only 7 hours. Managers are responsible for making sure employees sign off on the reduced number of hours.

I want to let you know I wish I saw this before I worked at Sears.

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ucrybabies in Orlando, Florida

7 months ago

You are an independent contractor. Unlike the hourly employees who may have a complaint you have none. If you can't make it as a contractor get a hourly job. some people can run a business and profit, other cannot and cry about it. I doubt sears has a gun to your head. find someone else to work for.

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ucrybabies in Orlando, Florida

7 months ago

lol crybaby and a hater..

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Steve in Philadelphia, Pennsylvania

7 months ago

BobAnderson267@Yahoo.com in Pittsburgh, Pennsylvania said: I want to let you know I wish I saw this before I worked at Sears.

Does that law apply in CT? I worked them for 5 years on straight commission and they took money away from us on a regular basis, even if the contractor screwed up on the install. Contact me please

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thezeppo@aol.com in Sanford, Florida

7 months ago

Wish I could be helpful to you Steve. My 4 very long years with these jerkoffs was necessary to provide health insurance benefits for my family. The moment this was no longer needed I was gone. I left skid marks I moved so fast. Just thinking about them and what I watched them do makes me want to puke. They are bottom feeders.

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ucrybabies in Orlando, Florida

7 months ago

thezeppo@aol.com in Sanford, Florida yet those bottom feeders did provide for "your family".... don't care about them jus sayin, 4 years! of wanting to puke.. some ppl may believe that.

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thezeppo@aol.com in Sanford, Florida

7 months ago

ucrybabies in Orlando, Florida said: thezeppo@aol.com in Sanford, Florida yet those bottom feeders did provide for "your family".... don't care about them jus sayin, 4 years! of wanting to puke.. some ppl may believe that.

Hey dummy...They didn't provide for my family... I did. They offered health insurance that I paid for....

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thezeppo@aol.com in Sanford, Florida

7 months ago

hey ucrybabies in Borlando, Florida...You are a Sears employee aren't you? Moron!

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Steve in Philadelphia, Pennsylvania

7 months ago

Sounds like this idiot is an hourly employee. I was on straight commission for five years and had one decent year. I was awarded the millionaires ring, was sent on the ship trip to Vegas and I still think the company sucks and robs the employees.

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ucrybabies in Orlando, Florida

7 months ago

thezeppo@aol.com in Sanford, Florida said: hey ucrybabies in Borlando, Florida...You are a Sears employee aren't you? Moron!

LOL NOT AN EMPLOYEE,JUST CAME ACROSS THIS THIS SITE AND ENJOYED READING THE LOSERS WHO. NEED TO WORK FOR SUCH A BOGUS COMPANY. GET BETTER MORE MARKETABLE SKILLS AND YOU WON'T

RE;Steve in Philadelphia, MAN i ALSO AM IN SALES AND IF YOU HAD ONE GOOD YEAR IN 5. YOU ARE NOT A SALESMEN, YOU ARE ANOTHER CLERK. WHY WOULD ANYONE STAY 5 YEARS IN WHAT YOU CLAIM IS SUCH A BAD PLACE. I DO KNOW A REAL SALESMEN GO'S OUT AND EARNS AND IF THE COMPANY SUCKS THEY MOVE ON. I"ve MET A MILLION LIKE YOU, CAN'T SELL BLAMES OTHERS.AS YOU HAVE THE NEED TO CONVINCE US OF YOUR TALENTS. i DON'T WANT A RING. I WANT THE 6 FIGURES I EARN EVERY YEAR. NOT ONE OUT OF 5. YOU CAN CONVINCE THE TELEMARKETERS YOU ARE ALL THAT BUT AS I SAID I"ve SEEN TO MANY LIKE YOU. LOL 1 YEAR IN 5 DOES NOT MAKE U A SALESMEN

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ucrybabies in Orlando, Florida

7 months ago

OK GUYS DON'T WASTE YOUR TIME WITH INSULTS. I"m OUTTA HERE. I KNOW CRYBABIES WHEN I SEE EM

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thezeppo@aol.com in Sanford, Florida

7 months ago

Just read the last entry from ucrybabies in Orlando. You can tell by his command of the English language and his spelling ability what a winner he must be. His "6 figures" has a decimal point after the first 4 and his IQ is 2 figures.

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Steve in Forest Hills, New York

7 months ago

You earn 6 figures and write like you have no education....yea ok!!!

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