Questions on How to get on with SWA

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Kristina Mars in Littleton, Colorado

75 months ago

Hello to everyone!

I just applied for 2 jobs with SWA a week ago. One was a Ramp Agent and the other was a Operations Agent in Denver, Colorado. I have not heard anything. I went to check the job status, and it said closed and the jobs are no longer posted. What does this mean?

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SW Ramper in Cary, North Carolina

75 months ago

Southwest will call you for a phone interview on average 2-3 weeks after applying. Job status closed means no more applicants can apply for that position, southwest will close it fast usually a few hours out because so many people apply for the position. It took me 7 weeks from applying to starting my first day. Its well worth it. Its such an amazing company to work it.

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Kristina Mars in Aurora, Colorado

75 months ago

Thank you so much for getting back to me. I will wait for the call. In the mean time can you help me with the questions they ask in the interview, and what answers they might be looking for? Do you have a list of the 70 city codes I can print so that I can study ahead of time? Thank you for all your help!!!!!

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ramper in Orlando, Florida

75 months ago

Kristina Mars in Aurora, Colorado said: Thank you so much for getting back to me. I will wait for the call. In the mean time can you help me with the questions they ask in the interview, and what answers they might be looking for? Do you have a list of the 70 city codes I can print so that I can study ahead of time? Thank you for all your help!!!!!

Kristina,

First of all, dont worry about the city codes right now because they wont ask any questions about city codes. It's actually pretty challenging to get in with SWA, you'll have hundreds of people apply for them to hire only 20. You'll get a call first which will be a phone interview, they will ask you basic questions like your work history, why you want to get on with SW, etc.etc.etc...I applied for a ramp with position here in Orlando with SWA and I got a call the same week I applied. After your phone interview, if you move forward they will call you back to set up a face to face interview, if not you will probably get a rejection email. In your face to face, they will again ask you basic questions but they will go over your resume/work history. They will ask you what you did in each job and why you left. Here is where they will cut the majority of the people. Again if you move on, they will call you, if not you will get an email. If you move on, the next step will be drug test and background check. Basically if you pass both, you are in. Keep in mind that the background test is performed by a third party company the will basically verify your employment and school history that you put down on your application. That was the process I went through. From the time I applied online till the time I was told that I passed the background check, it was about 1 month exactly, which is actually pretty fast. Good luck!

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Kristina Mars in Littleton, Colorado

75 months ago

ramper in Orlando, Florida said: Kristina,

First of all, dont worry about the city codes right now because they wont ask any questions about city codes. It's actually pretty challenging to get in with SWA, you'll have hundreds of people apply for them to hire only 20. You'll get a call first which will be a phone interview, they will ask you basic questions like your work history, why you want to get on with SW, etc.etc.etc...I applied for a ramp with position here in Orlando with SWA and I got a call the same week I applied. After your phone interview, if you move forward they will call you back to set up a face to face interview, if not you will probably get a rejection email. In your face to face, they will again ask you basic questions but they will go over your resume/work history. They will ask you what you did in each job and why you left. Here is where they will cut the majority of the people. Again if you move on, they will call you, if not you will get an email. If you move on, the next step will be drug test and background check. Basically if you pass both, you are in. Keep in mind that the background test is performed by a third party company the will basically verify your employment and school history that you put down on your application. That was the process I went through. From the time I applied online till the time I was told that I passed the background check, it was about 1 month exactly, which is actually pretty fast. Good luck!

I have a F2F Tuesday:) I wanted to ask you if you can help me with the testing you do in Dallas? Is it open book? Do you have the materials you could e-mail me. I really want to get a jump on things. Thank you for all your help, you have been great!!

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ramper in Orlando, Florida

75 months ago

Kristina Mars in Littleton, Colorado said: I have a F2F Tuesday:) I wanted to ask you if you can help me with the testing you do in Dallas? Is it open book? Do you have the materials you could e-mail me. I really want to get a jump on things. Thank you for all your help, you have been great!!

Kristina,

I havent taken the test yet myself. I start in 2 weeks. From what I hear,the first two weeks will be at your station doing paper work,and familiarizing with the ramp and job duties, hands on..etc etc.. third week you go to Dallas for more learning as well as taking tests that you have to pass with at least an 80%. HOWEVER, if i were you i would not worry about it because it's easy, working ramp is not rocket science, and second you need to be more focused on doing well on your f2f because thats where most people get dropped in the hiring process. Dress to impress, answer questions truthfully and if they like your answers and personality, they will call you. They ask basic questions about you and they will go over your work history and ask why you left each job. If you pass the f2f, you will then do a drug test, and the bg company will start on your employment history check. Mine took about a week and a half and I had a simple employment history. I warn you if they cant get in contact with your current or previous employers, they will ask for quarterly paystubs from the time you started till the time you finished. Pain in the ying yang if you ask me.

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strait in East Windsor, Connecticut

70 months ago

Can anyone tell me from Southwest Airlines if you think there will be more hiring of customer service agents in Hartford with the merge with Air Tran? Also, I take it that you can only apply when a position becomes available and not before hand and have everything filled out online. Thank you for anyone's reply!

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ramper in Orlando, Florida

70 months ago

strait in East Windsor, Connecticut said: Can anyone tell me from Southwest Airlines if you think there will be more hiring of customer service agents in Hartford with the merge with Air Tran? Also, I take it that you can only apply when a position becomes available and not before hand and have everything filled out online. Thank you for anyone's reply!

Yes, you can only apply when job is posted. Dont know about BDL, its not really a big station so i wouldnt see too much hiring.

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strait in East Windsor, Connecticut

70 months ago

ramper in Orlando, Florida said: Yes, you can only apply when job is posted. Dont know about BDL, its not really a big station so i wouldnt see too much hiring.

Are customer service agent positions (inside) hard to come by? I do not see that many posted.

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ramper in Orlando, Florida

70 months ago

strait in East Windsor, Connecticut said: Are customer service agent positions (inside) hard to come by? I do not see that many posted.

yes i would say so....my advice is to just get in the company as a ramp agent and then you can apply for internal transfer to customer service after 6 months...

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strait in East Windsor, Connecticut

70 months ago

ramper in Orlando, Florida said: yes i would say so....my advice is to just get in the company as a ramp agent and then you can apply for internal transfer to customer service after 6 months...

Thanks ramper in Orlando. I am a female in my 60's and would rather work inside. To cold here in the northeast for the ramp anyway .. ha ha!

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CToy in Boston, Massachusetts

52 months ago

SW Ramper in Cary, North Carolina said: Southwest will call you for a phone interview on average 2-3 weeks after applying. Job status closed means no more applicants can apply for that position, southwest will close it fast usually a few hours out because so many people apply for the position. It took me 7 weeks from applying to starting my first day. Its well worth it. Its such an amazing company to work it.

Would I be notified if the position is taken? I got a call from a recruiter by I was out of town, I explained and he said hr will give me a call the following week which was this past Friday, I waited and no call, so I decided to call and leave a message. He hasn't returned my call either. What do I do? Should I just wait or should I try calling again?

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yamahaguy in San Diego, California

29 months ago

ramper in Orlando, Florida said: Kristina,

I havent taken the test yet myself. I start in 2 weeks. From what I hear,the first two weeks will be at your station doing paper work,and familiarizing with the ramp and job duties, hands on..etc etc.. third week you go to Dallas for more learning as well as taking tests that you have to pass with at least an 80%. HOWEVER, if i were you i would not worry about it because it's easy, working ramp is not rocket science, and second you need to be more focused on doing well on your f2f because thats where most people get dropped in the hiring process. Dress to impress, answer questions truthfully and if they like your answers and personality, they will call you. They ask basic questions about you and they will go over your work history and ask why you left each job. If you pass the f2f, you will then do a drug test, and the bg company will start on your employment history check. Mine took about a week and a half and I had a simple employment history. I warn you if they cant get in contact with your current or previous employers, they will ask for quarterly paystubs from the time you started till the time you finished. Pain in the ying yang if you ask me.

I did my f2f last Wednesday and finger prints but not a drug test i kniw u will pass on both but they said they will get back to me at the end of this week at the latest so do you think i will then do a drug test

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yamahaguy in San Diego, California

29 months ago

yamahaguy in San Diego, California said: I did my f2f last Wednesday and finger prints but not a drug test i kniw u will pass on both but they said they will get back to me at the end of this week at the latest so do you think i will then do a drug test

I know i will pass ha ha sorry about that

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Lashay in Oak Forest, Illinois

26 months ago

Anybody have any info on Operations Agent for SWA?

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jimmylamour in Philadelphia, Maryland

21 months ago

Anyone works for SWA at BWI I got some questions for them I got a f2f interview on Nov 10

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jvega12 in Chicago, Illinois

18 months ago

I have a 1x1 interview in 2 weeks they sent me an email saying i have to take a copy of the online application and supplemental forms does anyone know where i can get them?

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Randy in Indianapolis, Indiana

11 months ago

My app status changed to "closed and complete" after I did my phone interview today. Is that a bad sign?

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Dallas in Texas

10 months ago

What does under review mean I have a lot of applications that under reviews and never heard anything from them

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stay_humble22 in Inglewood, California

9 months ago

Randy in Indianapolis, Indiana said: My app status changed to "closed and complete" after I did my phone interview today. Is that a bad sign?

Hey bro my status says the exact same thing. Seems to me not a lot of people have had this issue. I kind of want to call and find out but kind of afraid to know the response.

What should we do bro?

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Mai Ro in Indianapolis, Indiana

8 months ago

Randy in Indianapolis, Indiana said: My app status changed to "closed and complete" after I did my phone interview today. Is that a bad sign?

Any word yet?

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Ashley in West Chester, Ohio

7 months ago

I had got an interview for SWA on Nov 15 2016 for customer service agent and the interview went great and I've been waiting 3 in a half weeks now to found out some if I got the job I checked my dashboard daily and it was under review now it says closed complete so what does that mean what happen next with process???

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Mai Ro in Indianapolis, Indiana

7 months ago

Mine changed to closed complete and I received an email saying thanks but the selected another candidate. Email was in junk/spam box.

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Indy in Indianapolis, Indiana

7 months ago

Mai Ro in Indianapolis, Indiana said: Mine changed to closed complete and I received an email saying thanks but the selected another candidate. Email was in junk/spam box.

Were yoy going for ramp agent or csa?

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Ashley in West Chester, Ohio

7 months ago

Indy in Indianapolis, Indiana said: Were yoy going for ramp agent or csa?

I was going for csa but I haven't received any thing yet .

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Mo303010 in Newark, New Jersey

7 months ago

Hey all! I had my f2f interview this morning and now they changed my status to closed complete. Does anyone have any idea what this means? I feel like I did horribly on the interview. I currently work for the airport now but Southwest means so much for me. Any help would be greatly appreciated!

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Ashley in West Chester, Ohio

7 months ago

I've been doing f2f interview for a long time there very competitive and tough to get in . I try to do SWA CSA which is customer service agent just to get my foot in the door my interview I thought went great but it them 3 1/2 weeks to respond they would either give you a call or send something by email so check daily but I think think closed means that the position has been filled or there not interviewing at this time and they will call you or email about the position either way. Best of luck you in your adventure I'm still trying so I know you can do it. Don't give up what ever they may tell you.

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Dymonsnlace in Covington, Georgia

5 months ago

Hello,
I applied for customer service rep and my status changed from submission received to incomplete. Can anyone advise what that means?

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Ashley in West Chester, Ohio

5 months ago

That means you have something in there that is not finished and they want you to check every thing before you submit your application. Double check your application. Good luck.

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Corey in Beverly Hills, California

5 months ago

Hello, I applied for a position with Southwest and I was wondering if anyone knew what the status of "Closed complete" meant. I just applied two days ago and I have not heard anything back. I checked my inbox as well as my junk e-mail and I did not receive anything - not even anything saying that I did not receive the position. Does anyone know exactly what that means? Thanks!

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Ashley in West Chester, Ohio

5 months ago

Hi Corey closed complete means that they have either one chose another candidate or two your profile still in progress and they will give a call good luck .

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Corey in Beverly Hills, California

5 months ago

Ashley in West Chester, Ohio said: Hi Corey closed complete means that they have either one chose another candidate or two your profile still in progress and they will give a call good luck .

Thank you! I have not received any email or any communication over anything, so that is why I was confused. I am hoping that maybe my profile is still in progress and give me a call since I have not heard anything. I have not even received a phone call or anything. But again, thank you!

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Herman in Mesquite, Texas

5 months ago

I applied for Customer Service relations and that not says "closed completed" and applied for Coordinator and that still says "received submission". Good signs????

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carolina in Inman, South Carolina

1 month ago

Did u guys finally figure out what closed and complete meant ?

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