DO NOT WORK FOR STAPLES

I've worked for staples for about 8 months and Honestly I love everyone I work with , But it is true the pay isn't good and they do expect to much of you for what you are paid, the hours were okay up until now and I'm forced to find a second job. Oh well that's life though.

I've worked for staples for six months and sure it sucks but not because the treat me badly but because its a relatively boring job. I love the people I work with including my managers. One of them is a dick but there's gonna be dick managers wherever you go.I get paid $8.25/ hour and sure it sucks but I work hard and it pays off. They're already looking to promote me to CSL (customer service lead), which is a full time management position. If your lazy or dont care of course you're going to hate it, they're looking for people to boost sales and customer ssatisfaction. If you can't handle the stress stay out of retail, especially for a company as large as Staples is. I hate my job but I love my store because my manager does give a crap. Don't be a jerk and hate them because you aren't motivated enough to succeed in this company or any other.

to j presley...
i worked for staples as the ETE. trust me being promoted to csl is not part of the managment. they tell you that you are but you have absolutly no input, no authority and you catch all the blame for everything going wrong. As an ETE i had more responsibility then pretty much everyone there and yet i still got treated like crap. being promoted with staples is not an happy time. You are forced to push crap programs that are not really a benifit to the customer and you are punished if you dont. once you become a csl you will be able to pull ESP and Rewards reports. Compare the associates numbers to managment numbers you will realize that managment does absolutely nothing. They hound you about your numbers but yet they do not meet company goals themselves. You will soon understand what king of crap company it is. but goodluck.

The CSL or customer service lead I'm sorry to say is not a management position and if you want to go anywhere in the company, you'll avoid it. They don't hire managers out of that position because they are just glorified cashiers. It does pay more than most hourly positions and since CSL is a level 3 position (cashiers and copy center associates are level 1, Easytech associates and resident techs are level 2, and lead positions are level 3) that means you have the ability to cap out at a much higher pay than level 1 or 2 associates (somewhere in the mid to high elevens per hour). I have worked there for a couple years now and I must say it does depend on your attitude towards the job and the location. I like where I work but some stores suck. The pay isn't great but in todays economy some people are lucky to have a job at all. Dealing with customers is part of retail. LoveMeOrHateMe said he didn't want to deal with customers but probably hasn't worked in retail long. Bad customers are part of retail. DEAL WITH IT! I'm not trying to be confrontational but some people complain about staples but a lot of that can be said for most big companies. If your lazy or don't care about your job you should be hassled by the managers because its their job to keep people working. If you do what you are expected to do, then they don't usually hassle you.

RC said: "Have been working for Staples 43 years,as of 10-19-2010 "

I doubt that as Staples has only been around since 1986, that's 25 years, not 43 years.

I've been with Staples here in Traverse City now since Dec of 2009 as their Resident Tech and I've gotta say what you people are complaining about sounds like ANY CORPORATE RETAIL STORE ANYWHERE... I have the same issues with the store I work at: Management that piles crap on you until you can't breathe and then asks why you didn't get any of it done when you were on the floor with customers all day... Not amazing pay for what you have to do... varying hours that go from 40+ a week to less than 25 some weeks... BUT Staples has one thing that other crappy retail jobs don't have: Benefits for part timers. That's awesome and I'll sing their praises all day long for that. 20 bucks a week outta my check to cover my health and 5 for dental... amazing.
I can back up the "All tech" comment above too. Criteria for being hired at our store right now: Pass the tech test allowing you to service and sell computers, or work in the Copy Center... Lots of focus on tech right now and hitting numbers is a big part of working here. But selling the service plans DOES benefit customers and we bend over backwards at our store to help the customer when they have a service plan on their items.

I think instead of complaining about all these things you should just suck it up and go get schooled or a better job. Don't apply for a retail job expecting a career, it's only a job for an income... You'll be fine if you think that way

j said: You are treated like garbage by all management.
They do not give you breaks that you are intitled to.
They do not train you properly for the position you were hired for do not pay you fairly and yell at you for not doing it right?

I totally agree with you. It is horrible there. You do not get paid enough to put up with the b.s you have to put up with. The store I work in is horrible. I don't mind the customers so much. Customers will always complain, but the management is horrible. I have worked retail before and I get it. This company however does not. Infact I cannot tell you how many customers look at me and say "Don't tell me that's your manager?!" I have worked at staples for a month now and I am just a cashier. I am there just for extra cash. Everytime I page someone for help, it takes about 10 minutes for anyone to respond IF they even choose to. I am talking about management. My manager under-schedules all the time so no one is ever on the floor. So if I need help he has to do it and rolls his eyes and huffs very loudly everytime I need anything. The other day I asked who was going to cover my 15 min break. His response was "well no one is here." I said "so are you telling me I am not getting a 15?" He told me "looks that way". I do not need the money, like I said it's extra cash for me. However, that does not mean I need to loathe the place I work. For the people that work there taht really do need the money I feel bad for them. To get paid so little and be forced to badger customers with all fifteen promotions going on at once and god forbid your "manager" doesn't hear you ask all fifteen you get in trouble for that is sucky. I would like to use other language but I won't. Well I am giving my 2 week notice actually tomorrow. I guess what I am saying is whether you are in need of money or not really...DO NOT WORK AT STAPLES!!!!!!

I have been working for staples for a year now. Granted this fails in comparison to others however i have found quite the opposite experience. My GM is most definitely the best boss i have ever had or ever hope to have. My DM (District manager) is also a fantastic boss. Now i am not saying the experiences you all have had never happened I'm just saying that the north pole is not cold every time you go.

Wow!!! I have read all of these posts... Yeah I worked for OfficeMax for 3 years out in Minnesota. I was an Assistant Store Manager my job was pretty much selling and making sure my team did. I am young and most of my team were few years younger then me so I was a cool boss. I mean we got things done and did what corporate wanted. I was ranked one of the top Assistant Store Managers in my district cuz we sold our warranty plans on laptops, printers and more like crazy. My boss on the other hand the Store Manager was a dick. He hated the fact everyone liked me more then him. I mean me and him got along since we hand too. I left the company cuz I moved back home to Chicago. Know I have a phone interview with Staples for Sales Manager this week. Is there Sales Manager like an Assistant Store Manager? Cuz my salary with Officemax was just under 50K. So I want to make close to that in a high position. I always hated Staples stores since they are dirty and never zoned unlike Officemax stores. But I'll take a chance since I need a job. But it's retail if you don't have a good team your store will be crap. I always hire people I can count on so my store always looked good and my customers got great service. To be honest I never liked selling jobs up until few years back. I rather work for Audi Dealership as sales manager but I need to put more time into a sales manager job.

SERB30 in Chicago, Illinois said: Wow!!! I have read all of these posts... Yeah I worked for OfficeMax for 3 years out in Minnesota. I was an Assistant Store Manager my job was pretty much selling and making sure my team did. I am young and most of my team were few years younger then me so I was a cool boss. I mean we got things done and did what corporate wanted. I was ranked one of the top Assistant Store Managers in my district cuz we sold our warranty plans on laptops, printers and more like crazy. My boss on the other hand the Store Manager was a dick. He hated the fact everyone liked me more then him. I mean me and him got along since we hand too. I left the company cuz I moved back home to Chicago. Know I have a phone interview with Staples for Sales Manager this week. Is there Sales Manager like an Assistant Store Manager? Cuz my salary with Officemax was just under 50K. So I want to make close to that in a high position. I always hated Staples stores since they are dirty and never zoned unlike Officemax stores. But I'll take a chance since I need a job. But it's retail if you don't have a good team your store will be crap. I always hire people I can count on so my store always looked good and my customers got great service. To be honest I never liked selling jobs up until few years back. I rather work for Audi Dealership as sales manager but I need to put more time into a sales manager job.

A sales manager is the Tech Manager. IDK how much they get paid but I'm guessing it's not that great since Staples is known for their not so great pay. If you decide to go with Staples good luck, Good luck your gonna need it if it's anything like the stores I've worked in.

Auron603 in Norridgewock, Maine said: I have been working for staples for a year now. Granted this fails in comparison to others however i have found quite the opposite experience. My GM is most definitely the best boss i have ever had or ever hope to have. My DM (District manager) is also a fantastic boss. Now i am not saying the experiences you all have had never happened I'm just saying that the north pole is not cold every time you go.

Yea been there!!!! If you have common sense you'll figure most of the crap they dump on you out. Copy Center is the worst as far as training goes. They have one person at a time back there and it gets insane!!!! Customer's want you to do the impossible for free or get mad if no one will Type set. The Managers are to scared to work in the Copy Center yet ride the associates because of complaints about not being able to get the customer's million copies done because they need them that day, Which then manager then comes over and says do these even though there are 15 orders ahead of that person on that machine which than you have not 1 irate custy but 3 more because you didn't get theirs done because of the one that happened to complain to management or not being able to force BDP's on the them. IDK it's a Dog eat Dog business. Oh and Basicly throw you to then wind after 2 days training. It sucks I really feel bad for the ones that have to work there, I got out a while back which I'm happy about

I work for Staples in the UK and although they don't pay very well and you do have to work hard (isn't that what you are paid to do) they are a great company to work for.
We had a staggered training over a few days and keep getting refreshers on stuff.
The people I work with are lovely including the managers.
What a shame you guys in the U.S. are finding it so tough.

Staples WAS a great company many years ago. Now they have realized that they make more of a profit by selling crappy protection plans on laptops and promise the stars, but when you bring it in for the geeks to look at, "Thats not covered" I worked there from 3/07 until 9/10 and I got to see the transformation from once great to really bad. The assistant managers are now all hourly and you are asked to work several times with "forgetting" to clock in. The gm is salary and they usually suck. Typical long lunches and leaving right on time if not early. and when its time for your district manager to come in, of course everything is your fault because you are not managing your time wisely. Long story short, It used to be the best job I ever had, and now it absolutely sucks.

I worked as an HR Asst for Staples and on 8/29/11 I went in to work at 8am and found a paper under my keyboard. The paper contained a series of racial, harrassing and hateful email conversations between Donna Teed, HR Mgr & Pam Nelson, Admin Asst. After I brought this to Gina Lee's, area HR Mgr attention they have decided to terminate me. They think they can cover this up. The times have changed and my people have fought long and hard for equal rights. Lately, I have received nothing but ill treatment, as if I did something wrong from Donna. Donna talked down to me, very condescending. How can I work for a place that talks about doing the right thing but when it comes to me it’s a different story. I was asked if the email sounds like Donna - I don't know what she is like other than what she displays at work. I don’t know her personally and am not a clinician. When I bring issues to Donna - nothing is done, as you all have seen as you continued to come to me. When I bring them to Corp. as I was trying to do they are reversed. In the last week I have brought to Donna attention numerous issues: such as the fact that they have an associate whom they know was recently convicted of assault and is about how the call center associates have to punch in early, 7 minutes, but receive no over time based on that. Somehow they are only paid for the shift and not actual hours
worked, when they clocked in, which is putting the Company at risk. Since Staples is not going to do the right thing - I wouldn't bother speaking up as you see where it got me. You may contact NYS Dept. of Labor and file a claim for all the unpaid OT Staples is cheating you out of. I tried to be an advocate for you all but no one was there for me. Don't bother even applying for FMLA as all the Team Managers will know your business when it is supposed to be between you and HR. Staples is NOT a GREAT PLACE to WORK and they sure don't make your life EASY.

To Auron603----the district manager in Maine is one of the worst human beings I have ever met in my life. If you worked in management and actually got to know her----you would realize why in the last year over 3 managers quit on her and just dropped off their keys without a two weeks notice.

Auron603 in Norridgewock, Maine said: I have been working for staples for a year now. Granted this fails in comparison to others however i have found quite the opposite experience. My GM is most definitely the best boss i have ever had or ever hope to have. My DM (District manager) is also a fantastic boss. Now i am not saying the experiences you all have had never happened I'm just saying that the north pole is not cold every time you go.

I work for staples, I absolutley love my job, I am a copy and print pro. I love constantly being busy and enjoy producing a great product to the client. Throughout the years in retail I have come to encounter many lazy people who do not do their job and create many problems within the company, employees and managers alike. As an employee of any kind to a company you should strive to do your very best and with in time you will be recognized; however it does take a great amount of hard work and dedication. Answer yourself this do you show up to work every day, do you show up in a happy mood no matter what, do you follow staples polict (or the company you are with), do you come in for other people, do you get along with management, are you professional even during times of tension or stress, do you let your voice be heard and to when to state your opinon and when not to. This all comes with experience. hope this helps.

I work for staples, I absolutley love my job, I am a copy and print pro. I love constantly being busy and enjoy producing a great product to the client. Throughout the years in retail I have come to encounter many lazy people who do not do their job and create many problems within the company, employees and managers alike. As an employee of any kind to a company you should strive to do your very best and with in time you will be recognized; however it does take a great amount of hard work and dedication. Answer yourself this do you show up to work every day, do you show up in a happy mood no matter what, do you follow staples polict (or the company you are with), do you come in for other people, do you get along with management, are you professional even during times of tension or stress, do you let your voice be heard and to when to state your opinon and when not to. This all comes with experience you can not move ahead unless you put your all in to it. You have to beleive in your company and the products and services it provides in order to succeed. I have been in retail of all trades for over 15 years and have only been with Staples for three months and I love it, I love everything I do and am excited to learn all departements and work my way up. Your career is what you make it nothing is handed to you in this world you have to make it happen with being professional and having a great attiude. You have to sell yourself!!!!

RC said: Have been working for Staples 43 years,as of 10-19-2010 I no longer work there,oh I did on Monday night,but had no breaks and no lunch breaks,this is something the Labor Department should be looking into.There is a x Human Resource Manager at the Cleveland SDO of Staples and she not only had me fired she had the Manager who was there five years,then they lie and try to tell us he went to another job. This Barb Dagley wants an Employee to get on his hands and knees and scrub the toilets,they will not hire a cleaning company,they had one but it was costing too much.

Staples need to fire these problem employees and keep the long time Loyal Employees and stop treating them like CRAP. Customers need to find another source for their office supplies,a company that's treats their Customers better as well as their Employees.

RC, your are flat out lying and anyone can easily figure this out if they look up Staples company history. The company is not even 43 years old yet you claim to have worked for them for 43 years... If you had a functioning brain cell and had actually worked at Staples you would know it was founded in 1985! In fact the year you wrote this 2010 it was the companies 35th anniversary!

You sound like a kid who grew up excited for getting a participation trophy.... I imagine this year your down at OWS whining how everyone owes you.

A in Billericay, United Kingdom said: I work for Staples in the UK and although they don't pay very well and you do have to work hard (isn't that what you are paid to do) they are a great company to work for.
We had a staggered training over a few days and keep getting refreshers on stuff.
The people I work with are lovely including the managers.
What a shame you guys in the U.S. are finding it so tough.

I believe many are just lazy and got fired so their dumping on Staples. I have worked for Staples for 12 years and enjoy my job and our management team is great! Sure we get on each others nerves from time to time but that happens working day in and day out for years. At our store I've seen employees come and go. Many later asking to return on college breaks or upon loosing a job they left for. It's a JOB and as such sorry to disappoint the others but you are expected to WORK, it's not a welfare office!

I was hired at Staples as an Easy Teach, and if you want to do yourself a favor PLEASE DO NOT APPLY for this position!

Reason:

You get horrible pay and there isn't much room for negotiating.

Staples does not have a cleaning service you will be scrubbing toilets and be forced to clean if someone craps on the floor. (Not kidding)

Your hours are based on how many plans you sell. If you sell a low amount of plans they will give you 8-12 hours per week.

I was good at selling and got about 30 hours a week.

LAST BUT NOT LEAST! The employees and managers are very unprofessional, cursing and racist comments were not uncommon for me.

and last but not least you get a horrible employee discount!

DO NOT WORK FOR STAPLES!

I worked for Staples for 5 years. I started out as part time and ended as the Copy and Print Center Expert. Staples USED to be a good company to work for even tho the pay was not great. Staples USED to be all about promoting within their own company and stood behind their employees. Now Staples, from store manager to district managers to rvps to everyone in Corporate, no one cares about you or the work you do. In all the meetings HR people like Maureen Ostacher talk about promoting within the company and how they have good training programs and the best and only company to work for but that is all a lie. Staples is all about the tech now and if you don't sell they could care less what happens to you. They do not stand behind their associates especially dedicated ones who have been with the company for a long time. All they do is hire sales managers from outside the company so if you worked at Circuit City or 6th Avenue or even PC Richards, you will be fine. I definitly would not suggest to anyone to work in the New York-New Jersey stores. If Staples doesn't remember its OFFICE SUPPLIES that got them to be the company they are today, it wont be long before they are gone too. I think Staples is trying to change way to fast and are forgetting who as a company they really are but who am I to say right?

Yeaok - gske in Fort Myers, Florida said: I was hired at Staples as an Easy Teach, and if you want to do yourself a favor PLEASE DO NOT APPLY for this position!

Reason:

You get horrible pay and there isn't much room for negotiating.

Staples does not have a cleaning service you will be scrubbing toilets and be forced to clean if someone craps on the floor. (Not kidding)

Your hours are based on how many plans you sell. If you sell a low amount of plans they will give you 8-12 hours per week.

I was good at selling and got about 30 hours a week.

LAST BUT NOT LEAST! The employees and managers are very unprofessional, cursing and racist comments were not uncommon for me.

and last but not least you get a horrible employee discount!

DO NOT WORK FOR STAPLES!

First if you didn't like the pay you shouldn't have accepted the job. If you accepted it you must have agreed that is what you were worth as a tech....

If the management was as unprofessional as you say, it would have been professional of YOU to put a call into HR. I am sure the DM and up would want to know since often comments to employees are often over heard by customers.

Lastly, their present discount is better than it use to be..... it use to be 0. Usually the places that give you really good employee discounts give minimum wage pay.

They don't care about the office supplies portion of the company. About a year and a half ago or so in one of the new training videos, the president of the company himself said that we half to protect the core(OFFICE SUPPLIES), however had no mention on how to. In fact, he also mentioned that we need to focus on the Copy Center and Tech sales. It's also getting to the point where they are contemplating getting rid of Office Supplies Associates and have all the floor people be EasyTech Associates running between both departments. I know will be switched if that happens cuz I am already doing their job on top of mine and cashiers'. And I am still practically minimum wage after 3 years! And they wonder why I don't get most projects done.

By the way for all you former/current Staples employees, Save-a-Sale is gone, so customers can't "order" a product from another store and have it shipped to them. They now have to go to the other store to go purchase it. The most we can do is hold it for them until they get there.

a sales professional in Manchester, New Hampshire said: First if you didn't like the pay you shouldn't have accepted the job. If you accepted it you must have agreed that is what you were worth as a tech....

If the management was as unprofessional as you say, it would have been professional of YOU to put a call into HR. I am sure the DM and up would want to know since often comments to employees are often over heard by customers.

Lastly, their present discount is better than it use to be..... it use to be 0. Usually the places that give you really good employee discounts give minimum wage pay.

HR and and the DM don't care. They are useless. I had contacted HR about my GM editing my punches for breaks I did not take and nothing was done. I had to say something to the RVP when he was visiting our store and it still took them 3 MONTHS to fire her. I was extrememly happy when it did happen but then that but a HUGE target on my back. Staples just sucks and is a really bad company to work for the past 2 years!

Ok so I've not worked at Staples now for almost a year, I worked a month over my 2 weeks notice because I'm a push over, but that's beside the point. Staples is a Job if your desperate, do not get stuck there. I was the Inventory Associate/ Copy Center associate/ Office supplies/ Cashier/ Bookkeeper and yeah I did all of that on a daily basis I never could get anything done ever and I was rode all the time by the Co-Manager!!!!!!! I was called 38 times over the PA to cashier in a 8 hour period..... The Office supplies people at night never did what they were suppose to, making my scans horrible which I got in trouble for, they really should of been talking to the people that worked at night!!!! So yeah Staples sucks but in this economy you have to take what you can, Me I'm happy to be out of there before I had a stroke !!!!!

a sales professional in Manchester, New Hampshire said: First if you didn't like the pay you shouldn't have accepted the job. If you accepted it you must have agreed that is what you were worth as a tech....

If the management was as unprofessional as you say, it would have been professional of YOU to put a call into HR. I am sure the DM and up would want to know since often comments to employees are often over heard by customers.

Lastly, their present discount is better than it use to be..... it use to be 0. Usually the places that give you really good employee discounts give minimum wage pay.

DM's and HR are not going to help anyone sorry you inform you of that!

I worked for Staples for a little over a year. I always liked retail, despite some of the horror stories you get with bad customers and the like. But what really bothered me the most was my general manager, Ken Miller. As a person, he can be a decent individual and fair. However to his detriment, most of the time he can be found in his office for eight hours a day ( if he doesn't skip out early that is, leaving the sales or ops MOD screwed ), eating hamburgers and reading emails two or three times over. The only time he was ever out of his office was if he had to, the DM was there, or he was walking to receiving, and smoking out the back door there. I was a CSL, and got lied to. I was promised the world, and that I was on track to be an Asst. Manager within a few years if I took the job. Bull. All I did was play register jockey, with no help and no respect. Anytime I offered real solutions to raise numbers, I got " Oh just keep doing what you're doing... " Oh, but if Rewards Penetration was down? "WTF man? Why aren't you fixing it?"

So, if you ask is Staples a good company to work for? The answer is an emphatic NO! It is a company of a few good people, being exploited by lazy, incompetent fools who only post a profit by paying their workers poorly, and pushing service plans at a 70% markup to their competitors. My Sales Manager was a saint for dealing with it for as long as he did.

I worked for Staples for a little over a year. I always liked retail, despite some of the horror stories you get with bad customers and the like. But what really bothered me the most was my general manager, Ken Miller. As a person, he can be a decent individual and fair. However to his detriment, most of the time he can be found in his office for eight hours a day ( if he doesn't skip out early that is, leaving the sales or ops MOD screwed ), eating hamburgers and reading emails two or three times over. The only time he was ever out of his office was if he had to, the DM was there, or he was walking to receiving, and smoking out the back door there. I was a CSL, and got lied to. I was promised the world, and that I was on track to be an Asst. Manager within a few years if I took the job. Bull. All I did was play register jockey, with no help and no respect. Anytime I offered real solutions to raise numbers, I got " Oh just keep doing what you're doing... " Oh, but if Rewards Penetration was down? "WTF man? Why aren't you fixing it?"

So, if you ask is Staples a good company to work for? The answer is an emphatic NO! It is a company of a few good people, being exploited by lazy, incompetent fools who only post a profit by paying their workers poorly, and pushing service plans at a 70% markup to their competitors. My Sales Manager was a saint for dealing with it for as long as he did.

I've worked at Staples almost a year now. I was in need of a job and they called first (mistake #1). They call me in and say I'm promised at least 20 hrs a week but they could only afford to pay me $7.40/hr until the company started bringing in more money (mistake #2). So we all know we have our first 90 days where they see if they want to keep us or not. I busted my ass to prove how grateful I was for the job (mistake #3). I was told I would get my first raise after my 90 days, and hell I believed it (mistake #4). However, I was getting the 20+ hrs a week so I wasn'r complaining. After 4 months, my hours started dropping. I was outraged, so I went to the manager that did the schedules (mistake #5). She is one of the most incompetent human being I know. She has no morals and cannot do simple math. I went to the GM (mistake #6) and he said he'd fix it. I started getting less hours, and even went 2 weeks without working at all. If you look on the schedule, everyone has 4-12 hrs a week, except one a** kisser who I will call Bird. Now Bird is the managers go to person when they want info about associates. She listens in on conversations, acting completely innocent. Then she runs back and tells the managers. But anywho, things just got worse. I ended up having to work a second job because the pay and hours sucked (I had been there about 6 months now and still no raise). They were furious that I had a second job, so in a week, I went from 4-8 hrs a week to 22-26 hrs a week. Being a full time student and working 2 jobs became hard. So I quit my 2nd job. Fast forward to now, I've seen 3 managers leave, 3 ETE leave, 2 CPC leave, 4 associates leave, and HR practically lives in the store. It's sad when you have a job and still have to receive partial unemployment because your job won't pay. Staples doesn't give a damn about their associates. I'm turining in my 2 weeks soon..so they can add me to the growing list...I can't wait to see that store go down.

Devlin in Keene, New Hampshire said: I believe many are just lazy and got fired so their dumping on Staples. I have worked for Staples for 12 years and enjoy my job and our management team is great! Sure we get on each others nerves from time to time but that happens working day in and day out for years. At our store I've seen employees come and go. Many later asking to return on college breaks or upon loosing a job they left for. It's a JOB and as such sorry to disappoint the others but you are expected to WORK, it's not a welfare office!

They are clearly talking about their individual store. Your store may be better than those mentioned above. So your comment is ignorant to say the least.

Devlin in Keene, New Hampshire said: I've been through the videos and oh shocker they explain how to do credit /debit transactions and to scan the rewards cards. To do a return you need a manager anyway so wtf are you whining about? Did you sleep through the training videos? Do you know how to speak and say "excuse me, I'm not sure how this is done" Other associates are more than happy to help unless your a jerk.

lol you are a complete a**..who the h*** do you think you are talking to people like that..you work at Staples in New Hampshire right...? everything seems peachy for you, come to Durham so you can see what it's like down here...i can put money on the fact tha your a** will be running back to NH..with your wannabe hard a**

Devlin in Keene, New Hampshire said: I believe many are just lazy and got fired so their dumping on Staples. I have worked for Staples for 12 years and enjoy my job and our management team is great! Sure we get on each others nerves from time to time but that happens working day in and day out for years. At our store I've seen employees come and go. Many later asking to return on college breaks or upon loosing a job they left for. It's a JOB and as such sorry to disappoint the others but you are expected to WORK, it's not a welfare office!

Sorry man, I worked for Staples for 2 years as the "Resident Tech" which basically just means on top of having to sell and work the floor by yourself as an Easy Tech for your whole 4-6 hour shift, you're responsible for all the computer service as well. I got a job offer and jumped on it to get outta there. I've already decided that if something were to happen at my new job, I'd rather go work 3rd shift at McDonald's than go back to Staples. That place was horrible.

a sales professional in Manchester, New Hampshire said: First if you didn't like the pay you shouldn't have accepted the job. If you accepted it you must have agreed that is what you were worth as a tech....

Thing is they do NOT tell you hours are based on how you sell

In my Staples interview they said "on average employees work 20-30 hours a week" that gives the interviewee the impression that 20hr/wk is the minimum they'd start at.

In actuality new hires start at 8-16hr/wk (scheduled) though you are sent home early often when the store is dead, meaning you work 6-10hr/wk (actual)

$8.25per/hr in a ~24hr week isn't bad (not good, but it's not terrible) however you only work those kind of hours if you sell (and not in the good way, in the Sleazy McSleaze way.)

In my interview, and it's common practice, they do not disclose the salesman aspect of the job. I applied and interviewed for a stocking position and they solely discussed that in the interview, they did mention that I'd be trained as a backup cashier, but they emphasized that primarily my job would be to make sure products were stocked and inventory was accounted for.

Guess what 90% of my job is? I'm a salesman, the stocking is just a minor 'upkeep' chore when the store is dead, and the COMPANY VIDEO instructs me to stock in the least efficient way possible solely so that I can seek out customers and try to sell to them (if you want envelopes, I have to push labels on you)

Now the reason why they neglect to inform an interviewee about the salesman aspect of the job SPECIFICALLY ITS PRIORITY is because the Sales Industry operates on commission and anyone in an active interview for a sales position would ask for a commission...which Staples does not provide.

StapletheStapler in Fort Worth, Texas said:
Guess what 90% of my job is? I'm a salesman, the stocking is just a minor 'upkeep' chore when the store is dead, and the COMPANY VIDEO instructs me to stock in the least efficient way possible solely so that I can seek out customers and try to sell to them (if you want envelopes, I have to push labels on you)

Now the reason why they neglect to inform an interviewee about the salesman aspect of the job SPECIFICALLY ITS PRIORITY is because the Sales Industry operates on commission and anyone in an active interview for a sales position would ask for a commission...which Staples does not provide.

That's right. Even if your job was primarily cashier, they still push you to sell whatever maybe on the register as well as their extended warranties. Otherwise you would get scolded or even written up. And yet the managers don't do anything to help with sales. When they are put on the spot by a customer, they pass him/her onto someone else.

The title says it all. DO NOT WORK FOR STAPLES.

I have worked there for a year now. I was hired as a cashier (yes with about 8-12 hour per week) I was "amazing" with customer service that I was moved to the copy center and then promoted to production expert with a pay raise. ANY position in Staples you are constantly barked at to up sell and hound customers for rewards cards. The protection plans this company offers is a scam. The way we are taught to sell them is to convince the customer that if anything happens to your product within the year bracket you've bought the plan for, it will be replaced completely for the X amount you paid for the plan. NOT TRUE. The plans only cover MANUFACTURE malfunctions in which case a company is already responsible for replacing. Morally speaking. So what the hell are the customers shelling out the extra money for? A scam, that is all.
And the copy center is just brutal. Despite the fact that I love being able to produce quality products for my customers and work with my hands, I loath the way we are taught to run things. Our CPC recently went best copy and since then corporate has hounded us to pretty much change everything that has initially caused us to reach the best copy goal. They tell you BIG jobs are priority and if anyone needs single copies, to turn them over to the self serve area. Not only is that rude but it takes up EVEN more time having to teach them how to use the xerox machines. This job is basically an on-call position. I've had to cancel about 60% of plans because I always get phone calls asking for help or covering another employee's shift. Now that is not the fault of my co-workers, but it seems like schedules are always being messed up. Lastly, our district manager is extremely petty. She will literally put you on her bad list unless you compliment her appearance. Not exactly the ladder I want to continue climbing. Awful company!!

DID YOU KNOW
I just need to share a huge concern of mine and I am sure many others IF they were aware of it.

Your benefits allow an employee to insure a Domestic Partner as long as they are the SAME- GENDER and their children. It's in all thier benefit documentation.

How on earth in this day and age can you justify that. SAME-GENDER but not your Domestic Partner of the OPPOSITE SEX???

We have come a long way to help make in this world, working HARD, to make everyone equal so I understand being able to insure
a Domestic Partner of the SAME GENDER.

What I do not understand is now you are showing prejudice the Domestic Partner of the OPPOSITE SEX???

If I was an employee of Staples and I have many friends who are I would take this to the top – it’s so so WRONG.

I feel if you work for Staples you should be able to insure any Human Domestic Partner