Its been a little over 3 weeks since I got interviewed for a position at a local call center. I received an email saying that my interview was a total "success" and to continue with the hiring process. Next was HireRight's background check. It took about a week for them to complete it and send it to T-Mobile. A few days later I received another email saying that I had passed the background check. Then the talent recruiter tells me that she is working on my offer letter and that it may take a while. It's been a over a week since she told me that and I dont know if they'll ever call me.
My question is, Do I have to get interviewed a second time or is it only once? Do you all think that I'll get hired? What's the working environment like?
Any info would be appreciated.