How to get a job at T-Mobile.

Get new comments by email
You can cancel email alerts at anytime.
Comments (40)

Host

Do you work at T-Mobile? How did you find the job? How did you get that first interview?

Any advice for someone trying to get in?

Reply - Report abuse

Wren in Bellevue, Washington

90 months ago

Felix Arroyo said: Hello, I'am trying to pursue a new career and I would love to work for the T-Mobile company. Please email me at ricannino@yahoo.com or call my cell phone at 617-593-9513. Thank you and have a great day.

It depends on what you want to do. The bes way to get inside the door of IT (COS) is to work at t-mobile as a contractor. They seem to hire on contractors as t-mobile employees as the requisitions come in.

- Was this comment helpful? Yes (27) / No (4) Reply - Report abuse

Sunbp,TX in Seattle, Washington

90 months ago

make sure you want to work in T-mobile or Mobile Technologies which are changing very fast, as you may not get back a interview call in right time.

- Was this comment helpful? Yes (14) / No (13) Reply - Report abuse

Norm in Waterville, Maine

90 months ago

Host said: Do you work at T-Mobile? How did you find the job? How did you get that first interview?
Any advice for someone trying to get in?
It's a numbers game. and you will speak to alot of people whom are very angry about 70% of the time. and your always going to be asked to get better scores and they will alyways dangle the carrot in front of you.

- Was this comment helpful? Yes (21) / No (11) Reply - Report abuse

Julie in Waupaca, Wisconsin

90 months ago

How long have you worked for T-Mobile and what is you position? Good or bad company to work for? Anything you could share would be great.

Thanks

- Was this comment helpful? Yes (19) / No (7) Reply - Report abuse

Norm in Waterville, Maine

90 months ago

Their health benefits are the best. I only paid 40 a month for me and my son. which included regular health(doctors vistits) dental and vision. If I wanted to see a specialist I did not need to get a referal I just had to pay 20 co-pay instead of 10 at my regular doctors. There were different scales for dental and vision. I have worked there for 13 mos. I was a a rep on the phones. Which is very stressful. You are always pushed for better scores for the calls you take. You get three scores from National Quality and 8 scores from your Coach in your pod. which range from 0 -5 with an expectation of a 3.25 average. There are a lot of benefits whith them if you do well but you have to be in the top percentage to aquire all of these. free phones if they have contests or different motivators to get you to do your best which means they do better as well. Employee discount on the phone services per month. and quarterly bonuses.

- Was this comment helpful? Yes (30) / No Reply - Report abuse

Julie in Weyauwega, Wisconsin

90 months ago

Thanks for the information.

Julie

- Was this comment helpful? Yes (4) / No (7) Reply - Report abuse

VIctoria in Redmond, Washington

89 months ago

When I spoke by phone to a recruiter regarding one of their positions, she was knew an employee which is how she got in with T-mobile. They called me after I applied on their site but I didn't get past the phone screen.

- Was this comment helpful? Yes (10) / No (5) Reply - Report abuse

Former contractor at TMO in Kirkland, Washington

89 months ago

Host said: Do you work at T-Mobile? How did you find the job? How did you get that first interview?

Any advice for someone trying to get in?

Let me just tell you about TMO- because its a growing company, there are a lot of growing pains.. I worked as a contractor for over a year and never found permanent employment. They treat their contractors like crap... but eventually if you put in the time you can get hired on, just don't expect it to be too quick... as of late the CEO wants to rid the company of contractors... to put more work on the employees... this does not mean the head count will increase. I met great people there, but the company itself has a lot to work on. They want contractors to be loyal, yet after a year.. why should I be loyal when they weren't loyal to me?

- Was this comment helpful? Yes (16) / No (10) Reply - Report abuse

Maenad in Seattle, Washington

89 months ago

Does T-Mobile offer DP benefits? Can't find the info on their site, which makes me think no.

T-Mobile would be a good fit (both ways), I think, but I can't see myself accepting a job at another company where my family can't get benefits.

- Was this comment helpful? Yes (1) / No (4) Reply - Report abuse

CD in Kansas City, Missouri

89 months ago

@Maenad -

Yes, T-Mo does offer DP benefits.

- Was this comment helpful? Yes (7) / No (2) Reply - Report abuse

There's No 'I" in Team in Southfield, Michigan

89 months ago

Does any know who the regional recruiter is for Chicago area management positions (especially HR positions)?

- Was this comment helpful? Yes (5) / No (3) Reply - Report abuse

Paul_Or_Something in Yucca Valley, California

88 months ago

Former contractor at TMO in Kirkland, Washington said: Let me just tell you about TMO- because its a growing company, there are a lot of growing pains.. I worked as a contractor for over a year and never found permanent employment. They treat their contractors like crap... but eventually if you put in the time you can get hired on, just don't expect it to be too quick... as of late the CEO wants to rid the company of contractors... to put more work on the employees... this does not mean the head count will increase. I met great people there, but the company itself has a lot to work on. They want contractors to be loyal, yet after a year.. why should I be loyal when they weren't loyal to me?

Correct. Interesting place to work with some fairly weird people, though not atypical of the modern workplace. Most of the contractors I saw there outperformed employees, yet I am not aware of even one who got hired. Quite the contrary, I left after 14 months because they wanted to convert me from contractor to an employee of some BS company back east to give the illusion they weren't engaging in the contractor fraud that the state quietly winks at anyway.

If they want to make you an employee, they will do so whimsically. Nothing you do or don't do will affect that. In my experience, performance has nothing whatsoever to do with that decision or the timing of it.

- Was this comment helpful? Yes (7) / No (5) Reply - Report abuse

Shawn Cannon in Atlanta, Georgia

88 months ago

I would to join T-Mobile because i'm a good worker and a fast pace worker.I do live in the LaGrange area so you will have no problem from me about being late.I will work overtime and if someone don't show up for work you can depend on me.Also I will work any shift again you can depend on me Shawn Cannon 139 Bonventure Drive my number is 1(706)885-9800 thank you and have a bless day.

- Was this comment helpful? Yes (1) / No (38) Reply - Report abuse

Mable in Bothell, Washington

86 months ago

Former contractor at TMO in Kirkland, Washington said: Let me just tell you about TMO- because its a growing company, there are a lot of growing pains.. I worked as a contractor for over a year and never found permanent employment. They treat their contractors like crap... but eventually if you put in the time you can get hired on, just don't expect it to be too quick... as of late the CEO wants to rid the company of contractors... to put more work on the employees... this does not mean the head count will increase. I met great people there, but the company itself has a lot to work on. They want contractors to be loyal, yet after a year.. why should I be loyal when they weren't loyal to me?

I am a contractor with T-Mobile and love it. You were hired as a contractor not an employee, no loyalty is needed, that's why they call it 'contracting'. This is a business they don't owe you anything. Be grateful for the work, experience and pay they provided you.

- Was this comment helpful? Yes (17) / No (3) Reply - Report abuse

Paul Byrum in Bothell, Washington

86 months ago

I just got hired as an IT Project Manager at the T-Mobile Belleuve, WA office. I have not accepted the position yet, because people telling me its not the greatest place to work. Stress, layoffs, overtime, etc. What do you think?

- Was this comment helpful? Yes (14) / No (5) Reply - Report abuse

Frank in Boise, Idaho

86 months ago

I just got a job offer at the Meridian, Idaho call center as a customer service rep. It was pretty easy to get on there. Although, I did have a advantage. I have over 8 years call center experience. I got right past the phone interview, and they saw my experience, and had me in for the interview with a coach (Team Manager). Sounds like an awesome opportunity, unfortunately I am going from a $15/hour rate to a $13/hour rate.
-----------------------------

Medical Benefits Overview
Health Plan biweekly deductions:
deducted pre-tax unless otherwise indicated.
(Biweekly = 26 pay periods per year.)
Plan A | Plan B
Employee pays: Employee pays:
Employee only $12.30 | $45.06
Employee plus spouse $25.61 | $89.64
Employee plus children $23.09 | $82.69
Employee plus family $36.90 | $135.78
Domestic partner1 $13.31 | $44.58

Domestic partner deductions are taken on a post-tax basis, and employee pays tax on the employer portion of the contribution.
Health Plan Payroll Deductions

- Was this comment helpful? Yes (16) / No (2) Reply - Report abuse

T-Mobile Rep in Springfield, Missouri

85 months ago

If you don't like chit-chatting with people. This job is not for you! Fill your "dead air" with "How are you today?" and provide fake empathy to a customer "Oh my, I would be upset too if my bill were that high" or "I know exactly how you feel" when you really don't.

Working for T-Mobile is a numbers game after training. In training they don't teach anything about the above just how to access and get through the systems.

- Was this comment helpful? Yes (20) / No (4) Reply - Report abuse

Betty-San Diego, in Santee, California

85 months ago

Paul Byrum in Bothell, Washington said: I just got hired as an IT Project Manager at the T-Mobile Belleuve, WA office. I have not accepted the position yet, because people telling me its not the greatest place to work. Stress, layoffs, overtime, etc. What do you think?

Paul,
If you're already wondering, this will NOT be the place for you.

- Was this comment helpful? Yes (6) / No Reply - Report abuse

Betty-San Diego, in Santee, California

85 months ago

Frank in Boise, Idaho said: I just got a job offer at the Meridian, Idaho call center as a customer service rep. It was pretty easy to get on there. Although, I did have a advantage. I have over 8 years call center experience. I got right past the phone interview, and they saw my experience, and had me in for the interview with a coach (Team Manager). Sounds like an awesome opportunity, unfortunately I am going from a $15/hour rate to a $13/hour rate.
-----------------------------

Medical Benefits Overview
Health Plan biweekly deductions:
deducted pre-tax unless otherwise indicated.
(Biweekly = 26 pay periods per year.)
Plan A | Plan B
Employee pays: Employee pays:
Employee only $12.30 | $45.06
Employee plus spouse $25.61 | $89.64
Employee plus children $23.09 | $82.69
Employee plus family $36.90 | $135.78
Domestic partner1 $13.31 | $44.58

Domestic partner deductions are taken on a post-tax basis, and employee pays tax on the employer portion of the contribution.
Health Plan Payroll Deductions

Frank,
You should have negotiated because of your great experience, and driven your experience and skill set home. If I were you I wouldn't sign anything yet until you talk to HR about getting at least what you made prior, its only fair. Why do you think they grabbed you up so quick? experience, longevity, they love folks like you, never sell yourself short, ever! Now, march into HR and negotiate.

- Was this comment helpful? Yes (9) / No (2) Reply - Report abuse

mon s in Seattle, Washington

84 months ago

Why did you not take the job? One of my relatives just got an offer from them too for the same position. Why are they hiring so many PMs? Do you think these ppl will really get converted?

- Was this comment helpful? Yes (1) / No (2) Reply - Report abuse

augustsun in Thorndike, Maine

84 months ago

Norm in waterville at t-mobile. if you're still at t-mobile.
Any suggestions will be helpful. I have applied twice, had
two interviews each time, wasn't offered a job the first time and i am currently waiting to hear about a job now. Is there some magic to getting hired there? I have call center experience and I have loads of customer service experience. It's been very frustrating.

- Was this comment helpful? Yes (8) / No (1) Reply - Report abuse

techservice in Springfield, Missouri

84 months ago

I used to work for T-Mobile for over a year in Springfield! Who was/is your coach there?

- Was this comment helpful? Yes (2) / No (2) Reply - Report abuse

bootieshake in Dallas, Texas

83 months ago

Just BS you're way thru the interview about what a people person you are. If you get it, be prepared for filling anti-depressant prescriptions. I had 2 anxiety attacks there, watched people hauled off on stretchers from heart attacks on the job, helped a woman who had a panic attack, and had a supervisor overdose. Good luck.

- Was this comment helpful? Yes (7) / No (5) Reply - Report abuse

yamir adames in Brooklyn, New York

83 months ago

hi im 16 and im going 2 17 and i want to work 4 tmobile how can i do it?

- Was this comment helpful? Yes / No (14) Reply - Report abuse

TMOEMPO

78 months ago

yamir adames in Brooklyn, New York said: hi im 16 and im going 2 17 and i want to work 4 tmobile how can i do it?

You must be at least 18 years of age to work for T-Mobile directly unless your state of maturity is different, for example Nebraska is 19 years of age. Check with your local government about your state's age of maturity, then if you meet that requirement feel free to check us out at www.t-mobile.com/jobs, and apply. Best of luck to you!

- Was this comment helpful? Yes (3) / No Reply - Report abuse

Gina Abramovitz in Los Angeles, California

78 months ago

I too would like to know how/who you can contact or the hiring manager for a store or district manager position.

There are jobs available on their site. I have developed a profile, uploaded a resume, and applied for 2 of those open positions. This was on 3/17 and I have not heard a thing and don't know who to contact to follow up on my submissions for their "open" job positions.

Please help and Thank you!
Gina L Abramovitz (email - gina.abramovitz@Gmail.com)

- Was this comment helpful? Yes / No (6) Reply - Report abuse

Codisk Codisk in Bangalore, India

74 months ago

Did any one got job offer from T-Mobile UK ? I have got one offer from T-Mobile UK but i never had any interview and all. All that i have undergone is mail that had one attachment containing few questions that needs to be answered. I just filled in the answers and mailed them back and they have sent another mail containing offer and other letters. I am wondering is this fake. The mail is coming from t-mobilegroup.org.

If anyone knows about this please let me know.

Thanks

- Was this comment helpful? Yes (9) / No (4) Reply - Report abuse

confirm-confirm in Hyderabad, India

73 months ago

Hi All I also got same offer from this

Did any one got job offer from T-Mobile UK ? I have got one offer from T-Mobile UK but i never had any interview and all. All that i have undergone is mail that had one attachment containing few questions that needs to be answered. I just filled in the answers and mailed them back and they have sent another mail containing offer and other letters. I am wondering is this fake. The mail is coming from t-mobilegroup.org.

If anyone knows about this please let me know.

Thanks

- Was this comment helpful? Yes (2) / No (1) Reply - Report abuse

confirm-confirm in Hyderabad, India

73 months ago

Codisk Codisk in Bangalore, India said: Did any one got job offer from T-Mobile UK ? I have got one offer from T-Mobile UK but i never had any interview and all. All that i have undergone is mail that had one attachment containing few questions that needs to be answered. I just filled in the answers and mailed them back and they have sent another mail containing offer and other letters. I am wondering is this fake. The mail is coming from t-mobilegroup.org.

If anyone knows about this please let me know.

Thanks

Hi also got same offer T-mobile , plz let me know how your proceeding with
contact me (personal contact information removed)
I am from Hyderabad

- Was this comment helpful? Yes (1) / No Reply - Report abuse

KDRoy in Calcutta, India

73 months ago

Hello,
I too got a similar offer without undergoing any telephonic interview at all.Only an Interview form was sent to me to be filled up and sent back to them.I have gone through the site of T mobile and the travel agency whom they have asked to contact and apparently there seems to be no real way to verify as all the mails that I am trying to send to the recruiter team Id are getting blocked.However ,intuition tells that this can be a big fraud case and everyone from India who are getting this type of mails should take extra care and try to verify through British cu=onsulate or someone who is already working in UK.Can anyone verify this with someone who is working there already??

- Was this comment helpful? Yes (2) / No (2) Reply - Report abuse

Skittles in Illinois

73 months ago

how many days do the part timers work? what is the commision structure like for sales reps?

- Was this comment helpful? Yes (4) / No (2) Reply - Report abuse

Alan Fudgeknock in Minneapolis, Minnesota

62 months ago

How old you gotta work at Tmobile? I heard there age thing going on

- Was this comment helpful? Yes (2) / No (2) Reply - Report abuse

Recruitment Network Group in United Kingdom

45 months ago

No. The Recruitment Network Group offers social recruiting and a comprhensive job portal www.recruit2network.webs.com

- Was this comment helpful? Yes / No Reply - Report abuse

Mark in Plano, Texas

42 months ago

Host said: Do you work at T-Mobile? How did you find the job? How did you get that first interview?

Any advice for someone trying to get in?

I worked for t-mobile in Frisco, TX. My advice to you is to not pursue it unless you have a strong IT background. They hired me to do basic troubleshooting then because of a "shift" in their new strategy had me taking calls for which I was not prepared, with 2 weeks of training.

- Was this comment helpful? Yes / No Reply - Report abuse

Mark in Plano, Texas

42 months ago

Curious, do they really want this woman to represent them? Check out Carly Foulkes pics. She is not exactly the pure innocent girl they would have you believe.

- Was this comment helpful? Yes (1) / No (2) Reply - Report abuse

Mark in Plano, Texas

42 months ago

Betty-San Diego, in Santee, California said: Paul,
If you're already wondering, this will NOT be the place for you.

I agree with you and feel your pain. Now, for anyone who is interested in T-Mobile let me invite you to check out job offerings online, they are there.

I have to ask this: Why would a company that promises to promote from within be hiring for Managers, Coaches, and Tech Support off the street?

A Hint....I heard from those that know that they were going to do just that...they call it street to seat. Basically, shake em up and see if they make it.

- Was this comment helpful? Yes (1) / No (1) Reply - Report abuse

Successfulmama in Snellville, Georgia

41 months ago

I live in GA and have a job interview for retail sales next week.. I was wondering if anyone new the base pay for sales... i also have an interview with att i am trying to see who pays more before the merger .. thanks in advance

- Was this comment helpful? Yes (14) / No (7) Reply - Report abuse

Bronwen Williams in Secunda, South Africa

19 months ago

Host said: Do you work at T-Mobile? How did you find the job? How did you get that first interview?

Any advice for someone trying to get in?

I would like to work in the inbound department for T-Mobile
and not shore where or whom i should give my cv

Regards
Bronwen Williams

- Was this comment helpful? Yes / No (4) Reply - Report abuse

Adam in San Antonio, Texas

12 months ago

Hey guys! I submitted my resume and application at a few stores in san antonio. The statuses say "resume acknowledged" but I'm not sure if thats typical or not. Its been a little over a week amd I haven't heard anything. Would I leave an impression if I show up dressed up with my resume as a follow up? I would really like the job!

- Was this comment helpful? Yes / No Reply - Report abuse

» Sign in or create an account to comment on this topic.