I have been with TJ Maxx for 5+ years now. I enjoyed my job at first. But now the company has gone downhill. We used to have 4 or more people working on the sales floor at one time, now we're lucky if we have 2! Payroll is way down, I don't know if this is due to sales or minimum wage going up, or something else.
A while back there was a company intrusion into our systems and I think this may be the reason the company has gone downhill. People still come in blaming us (the associates) like we did something wrong, meanwhile this was a global intrusion and the associates were affected as well, if not even moreso because we have more information of ours in the systems.
Everyone is overworked at the store I work at. Training is rediculous, you're lucky if you get trained for one day. They tend to just throw people into a department and think that they will catch on. Well, this makes more work for the other associates, because we have to fix their mistakes.
Our trucks are supposed to be in the door and to the floor in 8 hours. That is impossible unless the truck is only 100 boxes or less. Normally we have 250-300 or more boxes on a truck. There are no "backroom associates" Everyone that works the sales floor is expected to process the truck, take phone calls for your department, run merchandise from the truck as well as return them from the fitting room and service desk. It's just too much for what you get paid. It's not worth it.
Oh, and full time you are lucky if you get more than 30 hours. Part time you might only get one 5 hour day a week.
The ONLY plus I have about the company is the full time benefits. The 401K they match 1/4 of what you put in. The medical, dental, and prescription coverage is excellent. They also have an FSA plan. You get vacation time. You get paid birthdays off.
Overall, if you are thinking of working at a TJ Maxx on the store level, save yourself the trouble and look elsewhere.