Non-Customer Service USAA Employees

I'd like to get some feedback from some USAA employees not involved in any customer service area (like the branch bank or the call centers). For people who are in IT or Marketing, etc., what do you like the best about working for USAA, and what do you like least? I'm not looking for people who want to vent and rant about USAA, just some honest opinions for current or former employees.

FYI, I am considering accepting a job in their IT area - it would include relocating my family. And no need to influence my feelings on San Antonio - I went to high school there and loved it and visit frequently.

Thanks!