They have a "financial advice center" there which is general financial advice. If you get there be prepared to spend half your time taking transfers from other areas of people who are just a destroyed financial position and in no position to buy anything. These transfers are made so the other departments can get credit for hitting the "referal" button on their screen. The other hald expect to spend cramming every insurance, banking, and investment product down their throat.
They do not hire for advanced positions, like bond desk, etc unless you have direct experience somewhere else. The whole "financial advice" area will be hard to get directly into unless you worked in that capacity somewhere else. No matter what expect to be expected to refer, refer, refer every and any USAA product no matter what the need or not.
There is "unofficial" preference to vets. You do not get automatic preference like at the post office, but USAA likes vets because they understand the members better. They also understand the management mentality.
If you get hired, expect to be in a call center and expect to be in one for the duration of your career. It is as simple as that.
People with a military background sometimes do better. If you were in a military capacity where the process was "don't think, just do as you are told" then you will do well at USAA. USAA wants robots on the phones.