What's the company culture at USAA?

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Watching the Dog N Pony Show in San Antonio, Texas

87 months ago

Nun Ya in Virginia said: Can some of the IT people indicate why we have been experiencing an increase in system problems during Core Working hours? at least on the P&C side

Great question for the IT side. Nothing worked in P&C today except the Intranet. When things finally started moving it was after 5 and I was tired - not from working to hard - just tired of waiting for something to work. :-) I like the General, but don't envy the job he's got ahead of him and agree we have to start on the systems side. I think they may have added one too many 'enhancements' and it broke the proverbial camels' back. Really appreciate the insight from you IT guys and the Realco person. We tend to get tunnel vision waiting for the screens to change, your explanations and solutions are educational and appreciated.

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USAA Emp in San Antonio, Texas

87 months ago

Looks like the IT side is lighting up now. I know who the 'JC' and 'NF' folks are in the above posts. Don't know NF too well but JC was a good guy at one time, them somehow got assimilated into the Davis Borg collective several years ago and turned into a total ***. The SVP above him was BR and he was awful - he's still there today. It seemed the only time you saw those two is when there was a production problem, or someone was in trouble/getting fired. It would be good to see them (JC and BR) both get shown the door.

As for all the system problems, even Joe Robles pointed it out - too many changes, too fast. Top that off with a stripped budget for testing, the stupid time-to-market mantra, the love fest with due dates, along with constantly rotating project teams (mostly short term Indian contractors) and you get a recipe for a mess.

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Robert B. in San Antonio, Texas

87 months ago

From what i Know Norberto (NF) has no business being a technical manager over infrastructure software developers. From what i know he has no software experience whatsoever. All his claim to fame is that he was an officer in the army (which we all respect, but this does not mean that he should be an infrastructure technical manager...).
In my opinion, he is put in that position where he definitely does not belong because he is the hit man for JC in infrastructure... .
You don't want to imagine the kind of technical & staff decisions that this guy would make... . The funny part is that he thinks (somebody told me that he says that all the time in his staff meetings) that he does good work, and should be promoted to Director... (no comments here...). Also somebody told me one of his famous statements is "it is not what you know but who you know..." - meaning your technical knowledge and abilities are not important at usaa...

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Curious Guy in San Antonio, Texas

87 months ago

usaa_ex_employee usaa_ex_employee in San Antonio, Texas said: If you are a new IT person, and especially if you are somebody not born in the US, and you are not white (i.e. not born in a European country), than most probably they will end up changing your job description & dumping you in that crazy ACC thing (essentially a call center...), no matter what your skill set is...
Initially they will deceive you

HaHa!!! what do you expect. It is the south. Slave mentality still alive and thriving.

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Soon to be ex USAA employee in Tampa, Florida

87 months ago

A question for any and all who are long time employees present or past.

I was informed recently that about 8-10yrs ago, USAA was going to make it's corporate HQ Phoenix as it was not pleased about what was going on in Texas at the time. They were also going to close all the satellite offices.

Since apparantely, the next employee meeting is coming from Phoenix, could it be that those plans are now back on the front burner? I was also told that they would keep the SA location.

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Wake Up in Phoenix, Arizona

87 months ago

lee Marvin in Virginia Beach, Virginia said: He was worshipped by many managers including my own who touted how great he was, as if saying it enough made it so. He was a corporate anti christ in my opinion.

He was in my eyes too. Glad to see him gone. Too bad there are many in Phoenix, like Calm Down who were not able to read between the lines in the most recent resignations. They were also not able to correlate our horrendous workload, systens problems, lack of being an internet company & low employee morale with Davis's regime.
I don't think USAA could have made their position any clearer on the fact BD was asked to leave. Especially when they posted the news report out of San Antonio right on Connect for everyone to read. They were thinking most of us were intelligent enough to read it with an open mind. But we had people in Phoenix jumping to BD's defense. Too funny, he would never give a thought to any of us if we got walked out the door.

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USAA Emp in San Antonio, Texas

87 months ago

Hey dude in Poland,

Can you provide us with *outside* independent links for your info? Anyone can whip up a website domain, slap some 'info' in it and call it fact. Sticking a link to one of your (probably) own websites does not count as fact. It's like putting footnotes in a term paper to a book that doesn't exist. As for the TDI part, can you provide *outside* links that say the same thing? The last thing I see on TDI's own website for TX is something from 2002. Prove to us that you're not just some nutcase shouting 'Fire!' in a leaky gasoline plant.

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Watching the Dog N Pony Show in San Antonio, Texas

87 months ago

USAA Emp in San Antonio, Texas said: Hey dude in Poland,

Can you provide us with *outside* independent links for your info? Anyone can whip up a website domain, slap some 'info' in it and call it fact. Sticking a link to one of your (probably) own websites does not count as fact. It's like putting footnotes in a term paper to a book that doesn't exist. As for the TDI part, can you provide *outside* links that say the same thing? The last thing I see on TDI's own website for TX is something from 2002. Prove to us that you're not just some nutcase shouting 'Fire!' in a leaky gasoline plant.

Ditto. I have not been able to substantiate any of the person in Poland's claims. I have checked TDI, did internet searches for the alleged re-filing of the lawsuit and there is nothing - zero - nada to be able to verify it. Guess we are throwing the glove on the ground - are you up to the challenge of proving any of your claims Cracow? And for clarification - I have never had any respect whatsoever for BD, or for most of his execs for that matter, but I do have tremendous respect for our members. As a current employee and member, your accusations are interesting, but possibly delusional.....so prove them. My paychecks aren't bouncing, the building has not collapsed, the atmosphere seems to be lightening up a bit, so it does not appear the demise of USAA is imminent. Please don't respond if you are just going to rehash the definition of reciprical insurance companies. Provide some hard evidence.

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Used and Abused SIU in Fl in tampa, Florida

87 months ago

Soon to be ex USAA employee in Tampa, Florida said: A question for any and all who are long time employees present or past.

I was informed recently that about 8-10yrs ago, USAA was going to make it's corporate HQ Phoenix as it was not pleased about what was going on in Texas at the time. They were also going to close all the satellite offices.

Since apparantely, the next employee meeting is coming from Phoenix, could it be that those plans are now back on the front burner? I was also told that they would keep the SA location.

2 weeks before announcing they would close the Reston office, they said there would always be an office in N VA due to the high number of members in the area. It is all about money. Is it cheaper to run a claims operation in AZ or Norfolk, or Tampa. You add up the dots. I am hoping the head of our unit will be next to announce his retirement. He is meeting with the field personnel in the next few weeks, maybe he wants to break some more bad news on us. This reorganization with "file managers" is his latest in his gimmicks bag. I think it is a way to reduce field staff.

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FightinTexAg in San Antonio, Texas

87 months ago

Soon to be ex USAA employee in Tampa, Florida said: A question for any and all who are long time employees present or past.

I was informed recently that about 8-10yrs ago, USAA was going to make it's corporate HQ Phoenix as it was not pleased about what was going on in Texas at the time. They were also going to close all the satellite offices.

Since apparantely, the next employee meeting is coming from Phoenix, could it be that those plans are now back on the front burner? I was also told that they would keep the SA location.

Doubtful. Many speculate Phx was used as leverage by BD to gain concessions with the state of Texas. Apparently it worked as the corp offices remain in San Antonio and are likely to do so well into the future. The original design of 6 or 7 buildings was never realized and it's likely not going to be in the near future. Phx is viewed more as a "mini" USAA with all lines of business operating at the site which makes it a great backup site in case of an emergency but is not staffed to appropriately to handle 100% of the workload.

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Soon to be ex USAA employee in Tampa, Florida

87 months ago

FightinTexAg in San Antonio, Texas said: Doubtful. Many speculate Phx was used as leverage by BD to gain concessions with the state of Texas. Apparently it worked as the corp offices remain in San Antonio and are likely to do so well into the future. The original design of 6 or 7 buildings was never realized and it's likely not going to be in the near future. Phx is viewed more as a "mini" USAA with all lines of business operating at the site which makes it a great backup site in case of an emergency but is not staffed to appropriately to handle 100% of the workload.

Thanks for the reply. Of course, staffing it would not be an issue for them if they really decided to do that.

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Robert B. in San Antonio, Texas

87 months ago

FightinTexAg in San Antonio, Texas said: Doubtful. Many speculate Phx was used as leverage by BD to gain concessions with the state of Texas. Apparently it worked as the corp offices remain in San Antonio and are likely to do so well into the future. The original design of 6 or 7 buildings was never realized and it's likely not going to be in the near future. Phx is viewed more as a "mini" USAA with all lines of business operating at the site which makes it a great backup site in case of an emergency but is not staffed to appropriately to handle 100% of the workload.

The San Antonio bldgs are probably a fire hazard because of the way they are interconnected to form a huge bldg.
The funny part is that whoever put together their software must have walked those halways for years since they were thinking big and interconnected is good..., which is true from a job security for infrastructure people since now everybody is dependent on them ..., but is terrible from a software engineering perspective, since maintenance, and enhancements for minor items are now huge efforts...

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Watching the Dog N Pony Show in San Antonio, Texas

87 months ago

To clear up my responses:

I am neither uneducated or uninformed. In addition, I don't run away to Switzerland when the going gets tough and am offended by your downright nastiness.

I have committed no crime. In addition, I don't run away when the going gets touch. Did you live in Canada during the 60's? Just Curious.

I am not even close to a Senior Officer - but the evil imaginary enemy can discover all they want.

My guess is they are hiding the $6.5 bil from you to drive you completely insane so that you will finally be committed to a facility.

Oh - and your links are all to your own web page Mr. Koenig. Still, no hard proof. What next will spew forth from your demented soul?

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Soon to be ex USAA employee in Tampa, Florida

87 months ago

Used and Abused SIU in Fl in tampa, Florida said: 2 weeks before announcing they would close the Reston office, they said there would always be an office in N VA due to the high number of members in the area. It is all about money. Is it cheaper to run a claims operation in AZ or Norfolk, or Tampa. You add up the dots. I am hoping the head of our unit will be next to announce his retirement. He is meeting with the field personnel in the next few weeks, maybe he wants to break some more bad news on us. This reorganization with "file managers" is his latest in his gimmicks bag. I think it is a way to reduce field staff.

It's cheaper to do it in AZ. Just check the cost of living between those 3 states. It's not really the member who matter. And certainly not the employees. It's the bottom line.

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Sweetp in Biloxi, Mississippi

87 months ago

Yes, it's true that USAA was going to move the H.O. fom San Antonio to Az.The reason being was of BD half concocked ideas of avoiding the taxes in SA and TX and to show and increase in the bottom line so as to give the inpression that he was increasing the assets of the company. It was was a big scheme to increase the amount of money that he could styeal from USAA.The whole thing centered around the tax abatement that USAA was given in 1977. It was for 30 years and was due to expire on Dec. 31, 2007.BD promised the Governor of AZ that USAA would move the H.O.to AZ in exchange for all kind of incenitives, including but not limited to tax abatement, building of the initial two buildings on the property, infrastructure etc,etc.All this was in exchange for bringing thousand of jobs to AZ.Now, back to SA. BD intent was to sell the SA building and use that capital to invest in other real estate. I have been unable to determine what happened with the ending of the SA tax abatement, but it is my suspsion that the weak leaders of SA yeilded to his threat and bullying gave him another tax abatement at the expense of San Antonio taxpayers.BD was just like most of today's corporate CEO's, it.'s all about GREED!!!!!!.BD's GREED was behind the bonuse program as it is administrated today at USAA, the lay off of the 20-40-60+ personnel and the outsourcing.BD was a "GREEDY" HEARTLESS" "SELFISH" SNAKE and it's a good thing that he is gone. I hope that it"s not to late to save what was once a GREAT COMPANY.

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

usaa organizational design in Cracow, Poland said: I have updated the photo essay on USAA HQs.

www.true-v-usaa.com/hubris/photos_usaa_hqs/photos_02_jun_05.pdf

I have also included a photo essay on Farmers Group's HQ's on Wiltshire Avenue in LA.

www.true-v-usaa.com/other_insurers/farmers/album_farmers_headquarters_29_jun_07.pdf

Now tell me that Farmers Group (which is the unincorporated reciprocal interinsurance exchange owned by the extremely prestigious Zurich Financial Group) doesn't look like a nice place to work. Evidently, you get to work through a regular front door - without thugs eyeing you up and down.

www.zurich.com/main/home/welcome.htm

Here is a link to Farmer's employment web site: Wiltshire Boulevard here we come!!

www.farmers.com/FarmComm/WebSite/html/job_opportunites/job_opportunities_TipsForJobSeekers.html

Finally, please tell me if this is a photo of somewhere in the USAA HQ's building.

www.true-v-usaa.com/hubris/photos_usaa_hqs/photo_usaa_colonnade_08_jan_08.pdf

Anyone feel like Cocoa Puffs?

True,
move on from this page, your rhetoric is old and boring. This is not your personal blog. If you want a personal blogg, there are many free blogg websites out there where you can create your own.

www.blogger.com/start

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Frank Leigh in Chesapeake, Virginia

87 months ago

What, you didn't like all the pix of the fences and gates around the building in SA?

<cue eerie music>

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

usaa organizational design in Cracow, Poland said: Loyalty in an old dog is quite becoming: and I gather that is the sort of loyalty you have for USAA. And that's fine! I can respect that.

Several items to note:
1. I have no loyalty for USAA.
2. I no longer work for them.
3. This message board was created for former employees, current employees, and potential future employees.
4. You are obviously upset at USAA.
5. Now I'm asking you to take it to a personal blogg as your rhetoric is becoming tiresome and boring. You make 5 - 10 posts all stating the same thing, over an over again.

Now that I've said that, I have a few questions for you:

1. Have you noticed that everyone (including judges, cops, USAA employees, and other non-USAA employees) have conspired against you?
2. Do you do the same thing over and over again expecting different results?
3. Does everyone else in the whole world seem insane but you?
4. Are you worried that people are following you, or someone is monitoring your every move?

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Guy Incognito in Cuyahoga Falls, Ohio

87 months ago

usaa organizational design in Cracow, Poland said: These people shoukd resign (if they haven't already_:

www.true-v-usaa.com/employees_usaa/page_35_annual_report_2006_execs_in_general.pdf

If they lacked scienter of the facts of the matter, they don't any more.

And "willful blindness" to the clear irregularities of the USAA situation becomes a decreasingly viable defense with every passing day!

Robert,

If USAA was a person, you would have been jailed and sued long ago for stalking, making terrorist threats, defamation of character, libel and slander.

Oh wait...you were jailed...I forgot. Did you enjoy the ingoing search?

Take the hint and go away. Wear your tin foil hat, or whatever it is you do to get through the day. Get some mental health help. Just go away. No one is in the slightest bit interested in what you do or what you think.

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

usaa organizational design in Cracow, Poland said: Now if we knew something about you - we could perhaps sympathize and identify with your concerns. But all you guys do is chew your cuds, play with yourselves, and add to the global methane problem.

usaa organizational design in Cracow, Poland said: This case will appeal more to the lawyers who haunt this website to try and track me down and get me back in jail.

Well if you must know. I am really a lawyer working for USAA. While we were keeping you busy responding to various posts we have executed an extremely well timed plan to arrest you and send you to jail for the rest of your natural life.

Robert, we know exactly where you are. You see, we bribed the owner of this website to get the IP address of your user id. We were successful, and now we have bribed the local authorities to arrest you and hold you in jail indefinately. If you look out the window right now, you might be able to spot the authorities on their way. If not now, expect them any minute. You might want to flee to New Zeland, I hear they have a pretty good mental health system. When we track you down there, and we will track you down, you'll be in good care.

Uh Oh, I might have said to much. Oh well, the authorities will be there in a few minutes so it doesn't really matter.

Run away as fast as you can...

Sincerely,
The all powerfull USAA

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

Well if you must know. I am really a lawyer working for USAA. While we were keeping you busy responding to various posts we have executed an extremely well timed plan to arrest you and send you to jail for the rest of your natural life.

Robert, we know exactly where you are. You see, we bribed the owner of this website to get the IP address of your user id. We were successful, and now we have bribed the local authorities to arrest you and hold you in jail indefinately. If you look out the window right now, you might be able to spot the authorities on their way. If not now, expect them any minute. You might want to flee to New Zeland, I hear they have a pretty good mental health system. When we track you down there, and we will track you down, you'll be in good care.

Uh Oh, I might have said to much. Oh well, the authorities will be there in a few minutes so it doesn't really matter.

Run away as fast as you can...

Sincerely,
The all powerfull USAA

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Beaus Mom in San Antonio, Texas

87 months ago

I think if everyone would just ignore the gentleman in Cracow, it would be the best for all. This person is apparently not in a reasonable frame of mind; very angry.

Let's keep this forum going for the past and present employees of USAA and for anyone who is interested in becoming employed at the company.

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Bod D in San Antonio, Texas

87 months ago

Nobody would ever admit they are a lawyer at USAA. The lowest of the low. What a waste of a mind.

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

We really didn't mean to post that, it was a complete mistake that my lawyer friends and I. Please disregard those last two posts as it is a violation of attorney/client... oh there I go again, making another mistake. Anyway, we typed it joking that we were about to post to you our plans to arrest and detain you again, but my buddy hit the actual reply button. I guess you'll get all of this in discovery though...

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

usaa organizational design in Cracow, Poland said: Good news! The new website reflecting the caption of the action in US District Court for the Western District of Texas is up and operating:

www.true-v-robles.com

Hi-tec!

Are you serious? You can't be. www.true-v-robles.com just links back to true v usaa. Can we say COO COO, Poland instead of Kracow, Poland?

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

Insane in the Membrane in Poland...

And this website shows true v. usaa or true v. robles where? And please attempt to avoid showing me another of your websites...

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Robert B. in San Antonio, Texas

87 months ago

Hey Poland guy,
Stop It. Maybe start your own thread instead of posting on this thread. You are making it difficult to navigate the thread.
Essentially you are helping usaa here,... by preventig people from sharing their bad experiences about this company... . Nobody wants to share his/her true experience next to an aparent insane guy like you... .

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Guy Incognito in Cuyahoga Falls, Ohio

87 months ago

Hmm...interesting info from wikipedia, where Mr. Koenig has been banned:

User:Robertjkoenig

Evidence

While Robertjkoenig has not posted for awhile (in fact, either he or one of his other sockpuppets was permanently banned from Wikipedia by Jimbo Wales), he continues to post using a variety of short-lived (at least in terms of their use) sockpuppets. Puppets used recently include User:84.58.226.55, user:usaa_indexer, user:usaa_editor, user:true_to_usaa, user:voltaire_redux, user:69.147.149.74; in the past he has also used a variety of IP addresses as well as the following user names user:philosophenweg, user:zorro_redux, user:kwai, and user:outofthenoondaysun.

Essentially, the only posts he makes on Wikipedia are on the USAA page, the USAA discussion page, or on the Reciprocal interinsurance exchange page. Typically, he will use Wikipedia as a soapbox; he believes the existence of USAA is illegal and likes to cite court cases (such as True v. USAA) or (Tuck v. USAA) as well as other arcane legal citations. He (or his sockpuppets) have been banned for their habits of editing archived talk pages, violating the 3 revert rule, and for personal attacks against others who do not share his opinion. Any of this activity can be observed by checking any of the user pages cited above.

It is my intention in making this post that all Robertjkoenig sockpuppets be banned, and for entry to remain in the archives to facilitate banning of any further sockpuppets generated by Mr. Koenig.

--Swizzlez 22:41, 17 September 2006 (UTC)

Comments

Accounts have already been blocked. Iolakana•T 10:33, 21 September 2006 (UTC)
[edit] New information

Koenig contacted me via this post [1] from an address in Riga. He is still after the same old thing. I blocked his IP address. Watch for this guy.--Brad Patrick 16:59, 1 October 2006 (UTC)

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Guy Incognito in Cuyahoga Falls, Ohio

87 months ago

Mr. Koenig,

Since you haven't taken the hint from us on this site, I will explain it as simply as I can. We all know who you are. We all know your history with USAA. We all know about your claims and allegations.

More importantly, we don't care.

You see Robert, you are not clever, nor funny, nor witty, nor more intelligent than the rest of us. You are simply annoying, and obviously mentally ill. All hyperbole aside, you exhibit classic signs of paranoid schizophrenia in your writings, behavior and court filings. While it initially was a source of amusement, it is now sad.

More importantly, this forum is not the place to continue to argue your insane talking points, which you have discussed on numerous other boards ad naseum. This forum is for current and prior employees to discuss the working environment at USAA. You are neither, and therefor, have no business posting anything on this site.

The really sad part is that when you bring up legitimate topics (Davis's relationship with Johnson for instance), your prior behavior has robbed you of any credibility when commenting on such matters. Instead, it simply is dismissed as the delusional ranting of a disturbed person who has an axe to grind. Perhaps you should have taken that into account prior to embarking on your crusade against USAA.

Ultimately, it is in everyone's best interests if you go away and devote your time and efforts to your web site, and allow the rest of us a forum to discuss legitimate issues with our current or past employer. I have already contacted the moderators of this site to your postings and expect you to be banned shortly. Just as you were from wikipedia. Just as you were ordered by the court to refrain from running any websites with USAA in the title or any sites that defame USAA. (TruevUSAA.com would appear to violate this order, but I have better things to do than contact a court in Texas regarding this matter).

Sincerely,

Guy Incognito

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Guy Incognito in Cuyahoga Falls, Ohio

87 months ago

Robert

There is a thin line between clever and stupid. Unfortunately, you don't realized which side of the line you are on.

BTW, how much did you have to pay for those three civil cases you lost? Or are the judgments still outstanding? Maybe that is why you were jailed? Or was it for violating a restraining order. as I was led to believe. That, plus delusions of grandeur, plus narcissism, plus paranoia = Robert J Koenig.

Scoreboard.

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

usaa organizational design in Cracow, Poland said:
I don't mind so much that Robert T. Herres stole my money and forced me into bankruptcy

I am curious... which "truth" is it today. Is it that RJK was sent into bankruptcy by USAA not paying the claim for your appartment? Or, is it that Duane Divich payed the claim to the 'day care lady'?

I just don't understand which 'truth' USAA used to jail you.

ltc-duane-divich.blogspot.com/

Also, you apparently know blogspot, so I would recommend you go back to using it, that is unless you've been banned from there as well....

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Guy Incognito in Cuyahoga Falls, Ohio

87 months ago

I also state for the record that I do not consider Laura M. Bishop's credentials to contain sufficient insurance business experience to run USAA: to be the CEO of the new Corporate Attorney in Fact. It's really her job to convince me, as a subscriber and member - and not for me to interrogate her.

Wait,wait...you're still a member?

Bwahaahah!!! That's the funniest thing I ever hear! After all this you still claim membership to the "evil" USAA? Damn son, do you have even an ounce of self respect left? After all that you claim happened you still give USAA your business?

Wow. If I had any doubt as to your sanity, that about wraps up that case as far as I am concerned.

BTW Robert...If even a small percentage of these allegations are true...why has nobody else picked up on your lead and started their own investigation? Not WOAI, which broke the story about the outsourcing of IT jobs at USAA in 2004, (and the farthest thing from rent a shills), not the government (which implemented new, harsher regulations and accounting practices after Enron, WorldCom, Tyco, etc), not anyone. So you are the only person...out of the 5 billion on the planet...that knows the truth..Hmmm.

May I suggest Clozapine?

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18 year employee in San Antonio, Texas

87 months ago

um. So, anyway - I really liked the CEO webcast last week. Robles *seems* pretty genuine and I liked what he had to say. I'm looking forward to changes under his leadership.

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ex-employee in Tampa, Florida

87 months ago

Mr. Robert Koenig... would you please, please give it a rest. You can start your own website if you wish, but please leave this forum for real-life stories of past, present and future employees. And I personally do not appreciate the comments obout General McDermott. He was a great man. I do not love USAA, I am obviously no longer employed there, and yes, there IS life after USAA. However, your ongoing posts are becoming incredibly annoying to probably everyone. Everyone is entitled to an opinion, but you seem to believe that you dominate, and if anyone questions your credibility (as I do), you respond with more stupid rhetoric and bash whoever questions your comments and sanity. Please, take a sominex (or thorazine, or whatever), get some sleep, and find a new hobby (gardening, watching the grass grow, etc.) which does not involve this forum!

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Realco in San Antonio, Texas

87 months ago

With extreme accuracy I can say that you are misinformed on la cantera. I would never divulge details to someone as misinformed as you on a public message board, but lets just say you're far from the truth. The resort, the shops and other positions in the area have turned out to be incredible investments for the members of USAA. Regardless of a sale tomorrow or 10 years from now. Are you familiar with the term sunk cost? Your tireless effort is a sunk cost. You're throwing good energy after bad. Enjoy the slopes, USAA service and try and create some value from what life you have left.

On a different note...any word on the bonus?

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Guy Incognito in Cuyahoga Falls, Ohio

87 months ago

18 year employee in San Antonio, Texas said: um. So, anyway - I really liked the CEO webcast last week. Robles *seems* pretty genuine and I liked what he had to say. I'm looking forward to changes under his leadership.

I hope so. I think it will take several months to see just what changes (read "retirements") are implemented and what effect they will have.

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USAA Emp in San Antonio, Texas

87 months ago

RJK - You'd be better off talking to plankton and other single-celled life, no one with an ounce of brain matter puts any credibility in your posts. As for me, I'll respond to a couple of your so-called 'facts', then let you slink off to the nearest ski resort in your mind.

"The photo-essay about the 12-foot high electric fence that Davis strung up around USAA has been downloaded more than 1,800 times."

There is *NO* 12 foot electric fence around the property. Where in the hell did you get that from? Maybe you've been in contact with one too electric devices yourself. I'll also bet if we look at the download stats, 1799 of those downloads are coming from you. Also, that plant life picture in the Colonnade is solid proof of misdeeds, huh? That big plant in the center could be up to something!

and part of another sentence:

"...whan I put my plan into effect."

Right. And several of us here are masters of the universe too. The rest of your drivel is not even worth responding to - the Wiki article says more than enough.

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Aus in Norfolk, Virginia

87 months ago

Why do so many continue to feed this master baiting troll?

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Used and Abused SIU in Fl in tampa, Florida

87 months ago

You should notice that all his rants begin when he wakes from his nap. Obviously when his meds kick in or out, he can't cntrol himself. I simply delete all the comments that are minutes apart.

Does anyone have any news on the status of the OT suit filed by former SIU. We have been told nothing and that recent changes in our status is not related. I think not!

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

usaa organizational design in Cracow, Poland said: But even more disturbing to me (if I were Warren Buffet) is this sort rag-tag bunch of self-appointed USAAA loyalists who run around every blog which concerns USAA and police up and herd the critics.
Obviously I have a very careful record: my study of systematic misspellings, word choice, and turn of phrase - suggests that Robert G. Davis actually hired a group of e-goons, electronic-thugs, to go around and insult anybody who criticizes USAA.

That's right! I was hired by Bob Davis to go to all of the trouble to track you down over the internet and to insult you at every turn. I get a nice paycheck for it as well.

Again, please answer the question which you conviently ignored.

am curious... which "truth" is it today. Is it that RJK was sent into bankruptcy by USAA not paying the claim for your appartment? Or, is it that Duane Divich payed the claim to the 'day care lady'?

I just don't understand which 'truth' USAA used to jail you.

ltc-duane-divich.blogspot.com/

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Ducky in Dimebox, Texas

87 months ago

Paranoid personality disorder is characterized by a distrust of others and a constant suspicion that people around you have sinister motives. People with this disorder tend to have excessive trust in their own knowledge and abilities and usually avoid close relationships with others. They search for hidden meanings in everything and read hostile intentions into the actions of others. They are quick to challenge the loyalties of friends and loved ones and often appear cold and distant to others. They usually shift blame to others and tend to carry long grudges.

Does this described personality disorder sound familiar to anyone?

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Mister Magoo in Boston, Massachusetts

87 months ago

In the words of Dieter from Sprockets.....

"Your story has become tiresome".

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Ex 10 Year Employee in Mansfield, Texas

87 months ago

Ding Dong...

It appears as if the 'unique' individual in Poland has had his comments removed by the moderator/site admins. Whoo hoo.

A big thanks to 'Liberated'.

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Mister Magoo in Boston, Massachusetts

87 months ago

Ex 10 Year Employee in Mansfield, Texas said: Ding Dong...

It appears as if the 'unique' individual in Poland has had his comments removed by the moderator/site admins. Whoo hoo.

A big thanks to 'Liberated'.

They must have been paid off by USAA! (KIDDING.....I'M KIDDING)! :)

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Frank Leigh in Chesapeake, Virginia

87 months ago

usaa organizational design in Cracow, Poland said: Ooops - still here?

Great...<sigh>

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Beaus Mom in San Antonio, Texas

87 months ago

Well, it was nice while it lasted.

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EX-SIU Investigator in Peoria, Arizona

87 months ago

Used and Abused SIU in Fl in tampa, Florida said: You should notice that all his rants begin when he wakes from his nap. Obviously when his meds kick in or out, he can't cntrol himself. I simply delete all the comments that are minutes apart.

Does anyone have any news on the status of the OT suit filed by former SIU. We have been told nothing and that recent changes in our status is not related. I think not!

I hope all of SIU Investigators at USAA and former SIU take USAA to the cleaners. They must weed out those tyrant MANAGERs like JC, MR, DS and the biggest jerk KC and then I will feel vindicated. ********* Good shopping my fellow investigators**

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EX-SIU Investigator in Peoria, Arizona

87 months ago

MY bad JG

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Robert B. in San Antonio, Texas

87 months ago

mikeinsanantonio in San Antonio, Texas said: in my opinion what needs to happen in IT, is for upper management i.e. at Joe Robles level, to bring in outside independent advisors, for the sole purpose of evaluating the current usaa IT systems and making suggestions... .
Probably big guys in IT, especially infrastructure, need to be shown the door, in order to shake this monster of a bureaucracy. JC from infrastructure is definitely a good candidate, for showing him the door,... .

It appears that upper IT management thinks that outsourcing, more outsourcing, and even more outsourcing is the way to go. This might be true if their senior developers, tech leads, architects, and tech fellows are highly skilled developers with the ability to design & lead the development,... and where the contractors get assigned specific pre designed tasks... .
The reality is that:
--the contractors end up doing design...
--the contractors are effectively leads and designers on projects all kind of projects, left and right,...
--the company culture promotes based on political, and not technical skills (at least in my opinion),...
--the company is located in a city where nobody wants to live,...
-- etc...
Have the above reality/conditions for a number of years, and you end up in a position, where the only way ahead is more outsourcing,... meaning the end result, in my opinion, will most probably be outsourcing the whole IT department... .
The funny part is that those same inept, and most probably politically promoted (in my opinion) tech leads, architects, and tech fellows that are now so dependent on the Indian contractors to do their job for them, would ultimately end up losing their jobs, when all IT is outsourced...,

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Beaus Mom in San Antonio, Texas

87 months ago

I want to thank the sponsors of this forum for monitoring this site and removing Mr. Poland once again. I can't tell you how much I appreciate it, and I'm sure most of the contributors on this site are appreciative. Maybe now we will be able to post in peace.

Thanks again.

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