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itty bitty nurse in Houston, Texas

33 months ago

DONOTAPPLY in Davenport, Iowa said: I applied about six months ago. I completed the testing, interviews, background and drug screen. I get a call telling me that the class is full and that I am a backup. They tell me that I could get a call THE DAY THE CLASS STARTS if someone fails out of background or does not show up. I get a call that day that everyone was there and I would not be in that class. I was told that I would be in the next class. Five months later I see a posting for another class. I apply and I test and tell them that I have already passed background and all that about six months ago (TO THE DAY). They tell me that I have to complete the background again (no biggie). I complete the testing, interviews, background and drug screen again. I get a call that the class is full and that I am a back up.....AGAIN. I have tested, interviewed, did background and drug screen TWICE for nothing. I suggest that you go somewhere else and find a job. This place is not worth the time.

Wow, I had been applying for a service coordinator since 2012. I finally get email for digital interview then phone interview. I applied for 2 service coordinator positions for areas close to me. One basically told me other people was more qualified and the other told me I will get a call within a week and my profile was still in "inital screen" process mode. Never heard back from the other recruiter. So you are right, "don't hold your breath" and "keep you day job or as needed job" because you can be left hanging. I felt so "thrown away".

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itty bitty nurse in Houston, Texas

33 months ago

MeMe in Bettendorf, Iowa said: In hopes that for some reason they call you to come in? I know that when I started there was someone that did not show up the first day and they called in a back up. However what they do not tell you is that they hire like 3-4 backups for each class. So even if someone does not show up or if someone fails out of backround you might not be the 1st backup. I think that UHC has serious issues in the recruitment and hiring process. They over hire so that they can start a full class but they do not take in to consideration the people that they hire as backups that sit and wait to get called (and get their hopes up) only to never get a call to come in. If you are selected for a backup they will tell you that they will call you the DAY of class to let you know if they need you or not. They will call you by NOON the day of the class and if you are needed you have a certain amount of time to get to the site, if not they will give a speel about being hired for the next class. I think the whole "backup" position is a crock of crap and a HUGE waste of money for UHC. They need to look at the hiring process and see that drug testing all these people and running backgrounds for backups is a massive waste of time and money. Good luck, and if I were you I would do the background and drug screen that way if there is another job that you are interested in at UHC then you won't have to do it again for 6 months (that is how long the backgrounds are good for).

That sounds horrible that people are waiting like that to get into orientation. All I can say is do not leave your job so soon without true confirmation. I thought I felt bad and rejected, but this is horrible. Glad I found this forum.

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itty bitty nurse in Houston, Texas

33 months ago

tryingintexas in Houston, Texas said: My process hasn't been too long. Just the online assessment, phone interview and then two interviews with two different departments. I am in the background check and drug testing phase. I took my drug test yesterday. I thank GOD they are moving the Houston office to Sugarland. The Houston office was in one of the most dangerous areas of the city . I've been given a start date for training and hope this background check runs smoothly.

Congratulations. I have been trying since 2012 and had been left hanging in "initial screening" process on my profile very recently after I was told that someone will be contacting me in a week. I applied for 2 service coordinator positions and the other recruiter said others were more qualified; they jumped in and got me excited then let me down quickly, but the other job ID for the same position is still in "initial screening" mode. I was so confused then withdrew my application. Someone told me to reapply and I did but still no response.

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itty bitty nurse in Houston, Texas

33 months ago

itty bitty nurse in Houston, Texas said: Congratulations. I have been trying since 2012 and had been left hanging in "initial screening" process on my profile very recently after I was told that someone will be contacting me in a week. I applied for 2 service coordinator positions and the other recruiter said others were more qualified; they jumped in and got me excited then let me down quickly, but the other job ID for the same position is still in "initial screening" mode. I was so confused then withdrew my application. Someone told me to reapply and I did but still no response.

Had anyone had this type of response "inital screening" and no call back?

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AJ79 in Southern Pines, North Carolina

32 months ago

I recently applied to United Healthcare Group. I am concerned regarding the background check, I do have a non-violent felony for conspiracy to obtain controlled substance, save the judgemental comments, a former friend stole the pads and implicated me. Will UHG even consider me for employment. I will be 100% up front and refuse to lie on applications. Again any hateful comments, just save, I have been through hell the past 2 years, never had even a speeding ticket prior and am currently enrolled in college. Just want to know if I am wasting my time with all these assessments and such.

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Ash09 in Garland, Texas

32 months ago

everyone makes mistakes and I can definitely understand how your feeling! I recently got an offer and when it was time for background and to list things just wanted to die was so nervous I had three Misdemeanor one for petty theft and two for bad checks but not my fault those were dismissed but still showed I know of a girl that had a felony and worked for Uhg always just disclose with them I still got the job and was clear to start I also just prayed ALOT and just remember what's for you is for YOU so nothing will stand in way of that if it is. Best Wishes!!!

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Julz35 in Florida

29 months ago

Does the back ground check ask for your diploma? Or check to see if you graduated highschool? I lost my diploma.

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aowens2010 in Tampa, Florida

29 months ago

Julz35 in Florida said: Does the back ground check ask for your diploma? Or check to see if you graduated highschool? I lost my diploma.
I am currently undergoing a background check w/ UHC and yes, if you put a high school diploma on your resume they will contact that school to find it out if you completed school and if they do not get a hold of anyone they will ask you to send a copy.

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Lovebird in Jackson, Mississippi

29 months ago

Is anyone familiar with the Prove It: Clinical skills test ugh requires?

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raffy5465 in Manchester, Connecticut

29 months ago

UHG is a scam - a bunch of old (gone bad) hippies

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Sweetjade0327 in Plainsboro, New Jersey

28 months ago

Has any here ever worked as a provider relations advocate in NJ? I see United has plenty of PR Advocate positions listed and wanted some feedback.

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Stacey in Browns Mills, New Jersey

27 months ago

Does anyone know what they start your salary at for Senior customer service advocate?

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Stacey in Browns Mills, New Jersey

27 months ago

What is the starting salary for Senior customer service advocate?

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someonedifferent in Kansas City, Missouri

27 months ago

I had a scheduled telephone interview only to be told by the recruiter that the policy changed and I was no longer eligible. A week later, a different recruiter emails me for a similar position and I respond by asking if the new policy disqualifies me for this positions as well. The recruiter never responded yet she wanted to interview the next business day. I don't know if it's a cultural difference since both recruiters are obviously in another country's time zone but seriously what part of human resources is this?

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Deedee92 in Miami, Florida

26 months ago

Hello I just got a job offer for uhc and I'm doing the background and drug test. I have a misdemeanor for petit theft and a felony for dealing with stolen property. However I was not convicted. It was withheld adjudication. My attorney told me to answer "no" when they ask if I was ever convicted of a misdemeanor or felony because I wasn't convicted. Do you think I still have a chance of getting the job? I've just been doing lots of praying. However, I'm still nervous because I really want the job.

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Deedee92 in Miami, Florida

26 months ago

Btw I have a bachelors degree in healthcare management ....

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shellebelle1109 in Mcdonough, Georgia

25 months ago

Just got an offer from UHC as well and about to go thru the background process. Extremely nervous because I have multiple felonies of credit card theft and transaction fraud. I used the first offenders act in ga so after I complete probation I will not have a conviction. I am a registered nurse and do not want this held over my head forever. The job that I was offered is a telephonic case manager- completely not related to money. Any advice?

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shellebelle1109 in Mcdonough, Georgia

25 months ago

Deedee92 in Miami, Florida said: Btw I have a bachelors degree in healthcare management ....

Have you heard anything yet? I am in the same boat.

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shellebelle1109 in Mcdonough, Georgia

25 months ago

AJ79 in Southern Pines, North Carolina said: I recently applied to United Healthcare Group. I am concerned regarding the background check, I do have a non-violent felony for conspiracy to obtain controlled substance, save the judgemental comments, a former friend stole the pads and implicated me. Will UHG even consider me for employment. I will be 100% up front and refuse to lie on applications. Again any hateful comments, just save, I have been through hell the past 2 years, never had even a speeding ticket prior and am currently enrolled in college . Just want to know if I am wasting my time with all these assessments and such.

Did you get the job

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Jason Thompson3 in Stamford, Connecticut

25 months ago

I have a question. I was offered a job with UHG and I have received my paper offer. At this point they are going to run a background check which I have only one question, how much is my credit going to depend on me getting the job? The opportunity is in Sales/IT. My wife lost her job and we have had a bit of a hard time. Otherwise my background/drug will be good. Thoughts???

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Deedee92 in Miami, Florida

25 months ago

shellebelle1109 in Mcdonough, Georgia said: Have you heard anything yet? I am in the same boat.

Yes I started working on Monday. However my hire is contingent because my background check is still pending. I was told at any point I can be terminated. I'll let you know how it goes when the background check returns...

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Shellebelle1109

25 months ago

Deedee92 in Miami, Florida said: Yes I started working on Monday. However my hire is contingent because my background check is still pending. I was told at any point I can be terminated. I'll let you know how it goes when

Yes pls do.....wish u the best of luck!

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Shellebelle1109

25 months ago

Has ur background came back yet? Just wondering.

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Jason Thompson3 in Stamford, Connecticut

25 months ago

Nope not yet. I was told it could take awhile. It was suggested that as long as your criminal and drug test are clean it shouldn't be a problem.

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Jason Thompson3 in Stamford, Connecticut

25 months ago

Jason Thompson3 in Stamford, Connecticut said: Nope not yet. I was told it could take awhile. It was suggested that as long as your criminal and drug test are clean it shouldn't be a problem.

Everything worked out!!! I go the job!!!

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Confused in Minneapolis, Minnesota

25 months ago

So I applied for the Customer Service Advocate position in early September. I did all of the assessments, did really well on my phone interview so i was called for the face to face. I did really well and am pretty sure I killed it! (Even the managers told my recruiter they really loved me). About a week later I get a call asking me to come in again to meet with one more hiring manager and he informed it will take a week to hear back. Well its going on 2 and a half weeks now and nothing! I checked my status online and it says interviewing. I tried contacting my recruiter, but he never responds. Should i just take it as a lost cause? Do they typically send out rejection letters and are the quickly after? I really want this job, but the process is killing me!

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JobHunter11 in Garden Grove, California

24 months ago

Confused in Minneapolis, Minnesota said: So I applied for the Customer Service Advocate position in early September. I did all of the assessments, did really well on my phone interview so i was called for the face to face. I did really well and am pretty sure I killed it! (Even the managers told my recruiter they really loved me). About a week later I get a call asking me to come in again to meet with one more hiring manager and he informed it will take a week to hear back. Well its going on 2 and a half weeks now and nothing! I checked my status online and it says interviewing. I tried contacting my recruiter, but he never responds. Should i just take it as a lost cause? Do they typically send out rejection letters and are the quickly after? I really want this job, but the process is killing me!

I would move on if they haven't contacted you back. Keep applying! I just read somewhere that competition is REALLY tough when trying to get hired at UHG.

You're battling against internal movers and employee recommendations first, and then they'll take a look at you last.

READ THIS from a Hiring Manager at UHG:

"First, there's a lot of internal transfers that happen. Once you get above a certain level, people rarely leave the company. So a new position likely already has 5 candidates that you are going to reach out to from other teams and ask if they'd be interested in applying. Then you have internal employees searching, so you'll get another 2 or 3 qualified candidates worth serious consideration. THEN you have employee referrals, which at 170K employees, can be about 10 per posting.

Finally, in general, you need to match ALL of the requirements. HR will not let a candidate move on unless you do, but... HR is contractors who don't really understand the needs of the positions, so if it's a tech role you can be moved along by the hiring manager."

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Beachlife in Augusta, Georgia

24 months ago

I applied to Platinum Provider Claims Adjustment Specialist is this a good job to have at united health group? What's a day in the life of this particular role like? What's the pay?What's the pros and con's?Anyone willing to answer my questions on here or by email please let me know? This is very Important! It's a career move and I will relocate for the position...HELP AMYONE WITH KNOWLEDGE TO HELP ME PLEASE

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alexcobal9 in Easton, Pennsylvania

23 months ago

So they use the urine test for the drug testing phase?

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Ash123 in Tampa, Florida

20 months ago

Do u need a diploma to work for customer. Is that what they look for in a background check. I don't have a criminal record I just don't have a legit diploma

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Runningoutoftime in Gonzales, Louisiana

20 months ago

Deedee92 in Miami, Florida said: Hello I just got a job offer for uhc and I'm doing the background and drug test. I have a misdemeanor for petit theft and a felony for dealing with stolen property. However I was not convicted. It was withheld adjudication. My attorney told me to answer "no" when they ask if I was ever convicted of a misdemeanor or felony because I wasn't convicted. Do you think I still have a chance of getting the job? I've just been doing lots of praying. However, I'm still nervous because I really want the job.

Did you get the job?

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Runningoutoftime in Gonzales, Louisiana

20 months ago

shellebelle1109 in Mcdonough, Georgia said: Just got an offer from UHC as well and about to go thru the background process. Extremely nervous because I have multiple felonies of credit card theft and transaction fraud . I used the first offenders act in ga so after I complete probation I will not have a conviction. I am a registered nurse and do not want this held over my head forever. The job that I was offered is a telephonic case manager - completely not related to money. Any advice?

Did you get hired?

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Stanley Parks in Monterey Park, California

20 months ago

Hello everyone can any of you let me know if United health group will hire someone with a 7yr old petty theft offense on their record. Its a misdemeanor.

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tick tock tick tock in stamford, Connecticut

18 months ago

I just applied for a position with #Unitedhealthgroup in #Latham #NY and was instantly denied consideration stating

"Thank you for taking the time to apply with us for the position of Wellness Coordinator - Latham, New York, 654147. We truly appreciate your interest in this position and in UnitedHealth Group as a prospective employer.

Unfortunately, we will not be able to consider you for this position at this time. To be considered for this position, applicants need to meet the qualifications listed in this posting. Although your skills and qualifications are impressive, we have identified other candidates whose experience more closely fit the specifications of the position."

I called HR after reading this e-mail. Apparently it had nothing to do with my qualifications, "ALEX" stated I applied too late though the listing was 3 days listed and that they already closed the submissions. He indicated I met all the qualifications but the reply I received through e-mail is "just a template".

The requirements:
To be considered for this position, applicants need to meet the qualifications listed in this posting.
Required Qualifications:
HS Diploma/GED

HR is the front line of any business, this template should not reflect incorrect information for discarding an applicant. Furthermore, HR seemed unhappy to field my call at all. No one is more unhappy than the person who is working hard to apply and continue education at the Masters level and told they are not qualified when the job calls for a HS graduat

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Five Year UHC Survivor in Green Bay, Wisconsin

18 months ago

It's really too bad and made all the worse that, given your attention to detail in the hiring practices arena, you would have made them (and yourself) proud as an actual employee. Definitely their loss!

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tick tock tick tock in stamford, Connecticut

18 months ago

Stanley Parks in Monterey Park, California said: Hello everyone can any of you let me know if United health group will hire someone with a 7yr old petty theft offense on their record. Its a misdemeanor.

Hello

I read in another venue which discusses the company, that misdemeanor/s are overlooked if the offense is 7 yrs old. That is just what I read and have no way of knowing for sure. Can you inquire via HR?

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tick tock tick tock in stamford, Connecticut

18 months ago

Jason Thompson3 in Stamford, Connecticut said: I have a question. I was offered a job with UHG and I have received my paper offer. At this point they are going to run a background check which I have only one question, how much is my credit going to depend on me getting the job? The opportunity is in Sales/IT. My wife lost her job and we have had a bit of a hard time. Otherwise my background/drug will be good. Thoughts???

Jason

Credit check is not on the menu in the hiring decision from what I understand. From the economic tsunami from 2008 to 2016, there are few outside of the elite who have not been impacted by the fallout.

Employers are being forced to adjust to this reality as public outcry against discriminatory practices (such as credit checks - except where money handling is not part of the position) represents a sign of the times. EOE is acutely aware and proactively addressing those companies that penalize prospective employees for credit issues. There are laws in many states which disallow credit checks as part of the hiring process. Proving that one was not hired due to credit checks is another story.

Going down the rabbit hole chasing employment is hard enough - to be stonewalled by such nonsense is an exercise in faith and courage. Hang in there. One never knows when they will be in the chair being interviewed by one of the outliers for a job. Tables change quickly and no one is immune.

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Jada in Rocky Mount, North Carolina

18 months ago

Confused in Minneapolis, Minnesota said: So I applied for the Customer Service Advocate position in early September. I did all of the assessments, did really well on my phone interview so i was called for the face to face. I did really well and am pretty sure I killed it! (Even the managers told my recruiter they really loved me). About a week later I get a call asking me to come in again to meet with one more hiring manager and he informed it will take a week to hear back. Well its going on 2 and a half weeks now and nothing! I checked my status online and it says interviewing. I tried contacting my recruiter, but he never responds. Should i just take it as a lost cause? Do they typically send out rejection letters and are the quickly after? I really want this job, but the process is killing me!

Hi, we're you ever hired? I'm in the same situation. I've emailed my recruiter twice in the past week, and no response. Any feedback will be appreciated. :)

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Ruby Slippers in Las Vegas, Nevada

18 months ago

tick tock tick tock in stamford, Connecticut said:

The requirements:
To be considered for this position, applicants need to meet the qualifications listed in this posting.
Required Qualifications:
HS Diploma/GED

HR is the front line of any business , this template should not reflect incorrect information for discarding an applicant. Furthermore, HR seemed unhappy to field my call at all. No one is more unhappy than the person who is working hard to apply and continue education at the Masters level and told they are not qualified when the job calls for a HS graduat

You may have oversold yourself. If they ask for a HS graduate, just put that down. If they ask for a Bachelor's just put that down. Only when they ask for a Master's should you put that down.

I have had to take off degrees in order to get the job myself.

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tick tock tick tock in stamford, Connecticut

18 months ago

Ruby Slippers in Las Vegas, Nevada said: You may have oversold yourself. If they ask for a HS graduate, just put that down. If they ask for a Bachelor's just put that down. Only when they ask for a Master's should you put that down.

I have had to take off degrees in order to get the job myself.

I respectfully disagree. I have owned two companies and I can tell you with the current climate of the economy, many countless people with advanced degrees are literally dying in losing everything and would take any job. The bottom line is the HR dept and they need to consider that a person ready to hit the ground running is a wise investment, especially since they supposedly rise employees through the ranks based on competence.

If a person applies for a position - it means one thing. They want the job. There is no overselling. EOE.

No discrimination. Right?

Furthermore, I find it ludicrous to remove a degree to dumb down. All this does is inflate the poor HR practices of repeating such behavior in successive applicants who need to work.

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tick tock tick tock in stamford, Connecticut

18 months ago

Interestingly, I recently received and e-mail from Optum for a better position for which I applied. I was away and was sent an invitation to video interview within a 48 hour window. With no access to my email at that point, I sent an e-mail asking if I would be able to extend the 48 hour window as I was out of town to a contact listed for such issues (Matthew Russel). No reply. Job now closed.

Considering the location is approximately 20 minutes from me, I find the recorded interview suspect to age and race discrimination in that it saves money and time. HR would be able to quickly discount a person without a F2F undertaking process and select for a more palatable mainstream individual.

Furthermore, it is pretty lax on Matthew Russell's part to not reply when his name was listed as a contact. It has been over 5 days since I e-mailed him the issue.

48 hours is not much time to navigate the crosswinds of a busy work and school life and record a session. JMO

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tick tock tick tock in stamford, Connecticut

18 months ago

Jada in Rocky Mount, North Carolina said: Hi, we're you ever hired? I'm in the same situation. I've emailed my recruiter twice in the past week, and no response. Any feedback will be appreciated. :)

I had a similar issue in trying to get the recruiter to follow through. No reply means nothing positive.

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tick tock tick tock in stamford, Connecticut

18 months ago

AGAIN - #two #more #united #Healthcare #employment #rejection #e-mails wrongly stating I do not meet the minimum requirements for the job. I most certainly do and this letter is nothing but outdated HR #CRAP #Optum

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Ready2WorkMom in Miami, Florida

17 months ago

Jada in Rocky Mount, North Carolina said: Hi, we're you ever hired? I'm in the same situation. I've emailed my recruiter twice in the past week, and no response. Any feedback will be appreciated. :)

Hi, were you ever hired? If so, how long did it take them to contact you back?
I'm in a similar situation now, I interviewed and it went well and the Manager of the dept said I should here something the following week. I checked the online status and it says Application was withdrawn but still interviewing. Just want to know what exactly does that mean

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Jada in Rocky Mount, North Carolina

17 months ago

Hi, yes I was hired! I didn't hear anything back until 2 weeks before my start date with directions for drug test and background check. I kept following up with my recruiter, she didn't respond right away but she was nice enough to get back in touch with me to let me know that I was still in the consideration. Also, there is a chat on their website where you can speak with a recruiter about your status. Good luck with everything!

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Ready2WorkMom in Miami, Florida

17 months ago

Jada in Rocky Mount, North Carolina said: Hi, yes I was hired! I didn't hear anything back until 2 weeks before my start date with directions for drug test and background check. I kept following up with my recruiter, she didn't respond right away but she was nice enough to get back in touch with me to let me know that I was still in the consideration. Also, there is a chat on their website where you can speak with a recruiter about your status. Good luck with everything!

Hi,
Thanks for the reply. I did finally here from them about the status of my application and they informed me that I'll be hired as a backup because the class is full. If any of the people with original offers reject or don't clear their background and drug test then I'll be called

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tmc2015 in Houston, Texas

17 months ago

Ready2WorkMom in Miami, Florida said: Hi,
Thanks for the reply. I did finally here from them about the status of my application and they informed me that I'll be hired as a backup because the class is full. If any of the people with original offers reject or don't clear their background and drug test then I'll be called

Same for me, and 2 weeks ago I was called and told I would be starting the next class witch is July 18th... DO NOT loose hope. I do believe that once you are given a offer you will start if your background/ drug test past. They just place previous offers in the class first.

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Ready2WorkMom in Miami, Florida

17 months ago

tmc2015 in Houston, Texas said: Same for me, and 2 weeks ago I was called and told I would be starting the next class witch is July 18th... DO NOT loose hope. I do believe that once you are given a offer you will start if your background/ drug test past. They just place previous offers in the class first.

Hi tmc2015,
Thanks for the reply. So you were hired as a backup too? They emailed me last week thursday to consent to the background and for the drug test. I went the next day to do the drug test and while I was there UHC called me to make sure the drug test had been scheduled and will be completed within the 48 window. I also recieved the results of my background in the mail b/c I requested a copy. I just want to know if I will be starting with the class come August 1 because I put all my job searching on hold in hopes of getting this job. Thanks for you encouraging words, I will not lose hope!!!

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tmc2015 in Houston, Texas

17 months ago

Ready2WorkMom in Miami, Florida said: Hi tmc2015,
Thanks for the reply. So you were hired as a backup too? They emailed me last week thursday to consent to the background and for the drug test. I went the next day to do the drug test and while I was there UHC called me to make sure the drug test had been scheduled and will be completed within the 48 window. I also recieved the results of my background in the mail b/c I requested a copy. I just want to know if I will be starting with the class come August 1 because I put all my job searching on hold in hopes of getting this job. Thanks for you encouraging words, I will not lose hope!!!

Hello, Yes I was first hired as backup as well. But my recruiter informed me that the start date I was originally given in the interview training class was full and that I would be placed in the following 5 week class and sure enough they called me and gave me a offer... I consented to my background check as well as drug test and received my offer last Tuesday... Very long and tedious interview/ hiring process but Its worth it to work for such a great company in the end. They do have a 'live chat' option you can use as well that may help if you need any answers but it sounds like you've got the job. Good luck!

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waitnsee in Kingsport, Tennessee

17 months ago

So, I get a call and am told that I'm hire as a back up. Do they really think that we can wait and see if there is a no show? The recruitment process was horrible. I get to my interview and the recruiter hadn't sent any of my info over. I applied for customer service advocate, I got something different, and then I'm told the class is full! Do they really call the day of the class to let you know if there is a no show?

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