Hello I manage an auto body shop and was apart of the USAA DRP program for 10 years. We were taken off a few moths ago without any explanation. After making a few phone call we spoke with a person who told us we were taken off for a lack of work in the area. Now a few months later our competitor was put onto the program during our off season when there is really no work. All of our reports and numbers have been great over the last 10 years. Does anyone have a contact for anyone of any importance in the USAA direct repair program or anybody we can get answers from?