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Questions about being a Customer Service Rep
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Comments (2)

Real1 in District Heights, Maryland

41 months ago

I've got a couple of Verizon (not Verizon Wireless) questions:

- Do part time customer service reps get benefits?

- How often do part time customer reps have the chance to work overtime or transition into full time?

- I was told "time and title" requirements are 30 months, before you can apply for other positions within Verizon. Is this a policy that is firmly enforeced?

- Can someone tell me about the sales and customer retention bonuses available and if they are also available for Part Timers?

- What dollar amount/percentage is each raise. I heard the raises are every 6 months?

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Real1 in District Heights, Maryland

41 months ago

all info is appreciated

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