The 5 measures are different ways Department Managers and Department Team Leaders gauge the success of their department. They are: Sales, Contribution, Retention, Respecting Diversity, and Employee Development. One of the ways that the Company is so successful is because of the employees that are passionate about helping the consumer out, and giving a great experience consistently. One of the ways the Company reinforces this is through our 5 Who We Are values. The basic idea is that the Company asks every employee to take appropriate action with these values in mind. In order,
1. We care about the well-being and success of every person.
2. High standards are a way of life. We pursue excellence in everything we do.
3. We make a difference in every community we serve.
4. We respect and listen to our people.
5. We empower our people to make decisions that improve their work and benefit our customers and our company.