Interview Prep

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rkbsu in Tampa, Florida

5 months ago

Be Prepared:
Interviewed on site for bilingual customer service position. Interview was with manager and 2 others: lead rep and supervisor.
STAR Behavioral Interview questions (see link for more info:

en.wikipedia.org/wiki/Situation,_Task,_Action,_Result

During interview, role play involved - supervisor went to other room, dialed extension into interview room - was given script in English and was expected to act as representative and give/read responses to questions on script in Spanish - remember, all info on script is in English

One last thing - One of the persons interviewing had a facial disfigurement (I kid you not - I swear) which may be difficult to get accustomed to.
After this interview, I reviewed/Googled images of facial disfigurement to try to get used to seeing a variety of examples.

Good Luck

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