What's the company culture at Wellpoint?

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Host

Every business has it's own style. What is the office environment and culture like at Wellpoint?

Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Wellpoint?

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WP Style in Riverside, Illinois

93 months ago

Dress style is basically "look like a slob". There is a dress code, but most emps just wear jeans and sneakers. This company would win no awards for looking anywhere near stylish. And when the managers have to dress up for some reason, the ties are especially outdated.

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Steve

93 months ago

You forgot the smell factor

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Monica in O Fallon, Missouri

92 months ago

WellPoint is casual, however I do not agree with "look like a slob", at least not in the two St Louis offices. Jeans are worn, as well as sneakers, in most cases tastefully. Management cleans up very nicely, yet they typically dressed more business casual on a normal day.

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dc in indiana

92 months ago

horrible!! you won't get anywhere on what you know - it's all about who likes you, no the work you perform...

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Mblake in San Diego, California

92 months ago

Host said: Every business has it's own style. What is the office environment

I applied for an admn position at Wellpoint, whent through the Prove-it testing process, interviewed last year, not chosen. A few months later, I receive a call from a Wellpoint recruiter, and they want me to go through the tsting process again for the same position. I said you should have record of the last test or able to get the results and I don't have time to take the test again. Although I am working, I still check the internet. It looks to me Wellpoint has a revolving door. I have seen the position for San Diego, CA posted several times throughout last year and this current year. I apply for kicks and giggles Something has to be wrong.

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Kelly in St. Louis

88 months ago

Monica in O Fallon, Missouri said: WellPoint is casual, however I do not agree with "look like a slob", at least not in the two St Louis offices. Jeans are worn, as well as sneakers, in most cases tastefully. Management cleans up very nicely, yet they typically dressed more business casual on a normal day.

Monica- Do you currently work in one of the St. Louis offices? I was hoping to move closer to home as I currently work at a hospital and it takes me 45 + minutes to get there (on a good day). Do they have an office by south county mall? I heard that the St. Louis office is a pretty decent place to work...any comments?

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CVL in Saint Louis, Missouri

86 months ago

I am thinking about applying for a position with WellPoint in St. Louis. Can anyone give me insite on the work ethics? Can anyone comment if you absolutely love your job or hate it? Any suggestion would be appreciated.

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E Rivera in Chicago, Illinois

85 months ago

I've heard not so good things about Wellpoint in this forum. Is there anyone who is not in a call center position who can provide positive feedback?

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ANGRY BEYOND BELIEF in Oxnard, California

69 months ago

RE: WELLPOINT, NEWBURY PARK, CALIFORNIA

You want information straight to the point with no false info ? Okay...here goes:
#1. You are only hired at this branch IF the person interviewing likes you personally (forget about your experience, because that does NOT matter), OR, if you know someone in the company. It is not WHAT you know, but WHO you know, or if you appeal physically to someone.
#2. The employees at this branch are all slobs. If you sit in the main lobby (which I did, for 45 minutes), you'll notice right away that every employee walking by looks like a pig. Also, the average age is between 18 - 22, and they all look like gang-bangers.
#3. During an interview, if you mention that you are related to someone at the company, or if you are simply a neighbor of their's on the same street, you've got the job. It doesn't matter if you've never worked or dropped high school, because if you know someone who works there, you've got the job.
#4. The guy interviewing- if he is attracted to you physically, you've got the job.
#5. If you are a minority, you've got the job. And, they will pay you the least money they can, but you are the token employee. Don't expect them to treat you well or be nice to you. Don't expect raises and promotions or anything like that. Their attitude is that you are a minority and just being hired by them is a gift from god.
#6. They don't like people over 30. Fact. If you are applying for a job and you are over 30, you can forget it. The only employees there that are over 30, are either relatives of someone in the company, OR, they started working there when they were 20. Fact.
#7. When you apply for a job, expect to apply at least 9 times, because they will make you work for that job.
BOTTOM LINE: UNETHICAL, UNPROFESSIONAL COMPANY (Newbury Park,Calif)

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Fifi Savage in Oxnard, California

61 months ago

I have worked at the Newbury Park location and have felt that the hiring process was fair. The applicant that interviewed with me did not get hired because she was not qualified. She in my objective opinion was attractive. This company employs different people from different cultural back grounds that I find are also very qualified to do the job they were hired to do.

I really feel that my manager is fair, honest and clear about her expectations. If you are not meeting the expectation of the job then it is reasonable to assume that you may be terminated from that position. It is the same EVERYWHERE....
I was treated extremely well and received a bonus many times for just doing my job in the best way I can. I was over 30 when I was hired and had no relatives I was hired the old fashioned way... I applied, was interviewed over the phone, took a test and was interviewed in person all on the first try.

The dress code is casual but you will be asked to go home for the day if your attire is in violation of the company’s dress code (which I’ve seen)
I loved working for Anthem and felt that Anthem really does try to create a positive working environment by hiring so many people from different backgrounds.

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Square Peg in Indianapolis, Indiana

55 months ago

Part - 1:

I started with the company a few months ago. For years I've wanted to work for this organization. After a few weeks, I have found that my personality does not fit with the culture of the department. I have been told that I don't share (I have to assume my knowledge), I'm looking as though I am not a team player (Which I've never heard that is all the positions I've every had). It appears that I'm not allowed to be successful in my accomplishments; it appears to bother other employees.

Within the few weeks that I've been with the company I've been told the following:

• "Everyone else is over here and you are way over there, you come over here to play with us and then you return over there, you don't seem to be a team player"
• "You don't share" - I have to assume my thoughts
• "You have a space issue"
• "You have a trust issue"
• "Don't try to get anything other than an 80% because no one can get that, it's just how it is here"

On the positive side, I've been told I'm smart and I'm a role model, I've done good for myself, and I write very well.

I’ve tried to be patient however, each week it appears to become worse. I have always been an outstanding employee, with no blemishes (I’m not perfect, but I have always been willing to go the extra mile for any customer, member, client, etc.)

A few associate have come to me asking for my assistance with the thought of teaching the associates things that are of a very technical nature. I have explained that I am unable to teach what they need, my suggestions have been to take classes, purchase material, “Google questions” or join a forum. I’m told I’m not being a team player.

Again, I am being told that my actions appear that I am not a team player; I feel that I have to be on guard at all times I come to work everyday wondering whose toes I’m stepping on, whose feeling I may be hurting,

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Square Peg in Indianapolis, Indiana

55 months ago

Part - II
When I tried expressed my concerns with my direct, it appears that the majority of my concerns were not heard, what concerns were heard, were placed back on me. I was told that being part of the team will have a part in my review.

As much as I would love to remain in the organization to

To assist in making a difference in the lives of others
To obtain a sense of satisfaction in my hard work
See if it's the department or the company as a whole

This paragraph is to address an issue that another Associate had with me as it relates to sharing: The technical knowledge that I have obtained has been learn through my education and 20+ years in the work field. What I have learn as it relates to my education is that we were taught the basics of, "How to think", the rest of our ability was left up to us as individuals, if we wanted more in the way of knowledge, we had to take the initiative, be determined and motivate ourselves (my more was to help others) I take it as a complimented when I'm told, I've done good for yourself. - My intent is to keep it that way.

What I have is something that is impossible to give way; however, I can share only my thoughts.

I am a very serious person by nature, I love to work and make a difference in others lives, with that said my personality doesn't fit the department's culture.

I need to continue to work in an environment where I can continue

To be creative thus getting the job done above and beyond expectations without breaking any rules and/or regulations;
Function as an individual on a team;
Work on project based assignments;

To allow my education, qualifications, knowledge and skills to continue to make a difference in the lives of others, without having to explain step-by-step how I mentally, physically and emotional process my thoughts, while staying organized.

I took this position because I wanted to return to healthcare however unless the organization will allow me to move to another depa

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Displaced in Denver in Littleton, Colorado

55 months ago

It is a megalith company so it depends on what you want. Most likely, you’ll be working in a large building where you will have execs, professionals, call center personnel and mailroom all in one. The point is that all of the blend winds up making it hard to say “everyone must wear suits” so you’ll get a mix of everything. There are office politics like anywhere and some departments/managers are better than others.

If you are in IT, the culture is this: Leave.

As blunt and disgruntled as that sounds it is true. Yes, I was laid off six months ago. That said, I can think of roughly 40 people with whom I worked who were in IT there as of a year ago. Today, over half of them no longer work there, many others remain at WLP but left IT and—I mean this quite literally—there is only one of the handful still in the same job that I have any reason to believe is not looking elsewhere (many have explicitly told me they are). This means that quite possibly over 95% of the IT people I knew 12 months ago are gone or are trying to be gone.

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creativeonee in Cary, North Carolina

53 months ago

Does anyone know what Wellpoint in Indiana and Georgia may pay a CSR I with 10yrs of experience if hired? I notice that Wellpoint refers to there positions in regards to CSR as I and II.

Thank you,

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NewDT in Elgin, Illinois

47 months ago

Whoa, interesting comments on both sides of the coin. I applied as a Referral Specialist about 10 days ago & received a link to take a few online tests, now my application says it's in the "initial screen" stage, does anyone know what this stage consists of 7 how long it lasts before you're called or denied? Thanks

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I hate WellPoint in Woodland Hills, California

33 months ago

WELLPOINT SUCKS! Ive been with them for 6 years, and just quit today. They have NO regard for human life, or the public. Angela Braly just wants $$$$$$$$$$. That's all it is about. Look for something more fulfilling.

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NewDT in Elgin, Illinois

33 months ago

I hate WellPoint in Woodland Hills, California said: WELLPOINT SUCKS! Ive been with them for 6 years, and just quit today. They have NO regard for human life, or the public. Angela Braly just wants $$$$$$$$$$. That's all it is about. Look for something more fulfilling.

Wow! I guess I'm glad I blew off my interview last spring, I had a funny feeling I wouldnt be happy there. What happened?

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I hate WellPoint in Woodland Hills, California

33 months ago

Fifi Savage in Oxnard, California said: I have worked at the Newbury Park location and have felt that the hiring process was fair. The applicant that interviewed with me did not get hired because she was not qualified. She in my objective opinion was attractive. This company employs different people from different cultural back grounds that I find are also very qualified to do the job they were hired to do.

I really feel that my manager is fair, honest and clear about her expectations. If you are not meeting the expectation of the job then it is reasonable to assume that you may be terminated from that position. It is the same EVERYWHERE....
I was treated extremely well and received a bonus many times for just doing my job in the best way I can. I was over 30 when I was hired and had no relatives I was hired the old fashioned way... I applied, was interviewed over the phone, took a test and was interviewed in person all on the first try.

The dress code is casual but you will be asked to go home for the day if your attire is in violation of the company’s dress code (which I’ve seen)
I loved working for Anthem and felt that Anthem really does try to create a positive working environment by hiring so many people from different backgrounds.

YOURE FRIGGIN CRAZY!

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"B" Trade in Baldwin Park, California

29 months ago

There is only one word to describe being laid off at Anthem.

RELIEF!!

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K in Denver, Colorado

25 months ago

I am being told by this site to be polite and to be reasonable when making comments that you can read about Anthem/Wellpoint. Those are the two worse words that are present. Basically, they are saying DON'T tell you ( as the general public) the truth about them. OK.. As a former BC/BS employee in Honolulu for 7 years! ( of which they were GREAT ). I should have stayed there. Moved to Denver, CO. 8 years later took a Temp position with Anthem/Wellpoint. Had the job for 10 months. Watched all the crazy changes they made. Did they care about their customers? "NO". I was being paid to lie my way through call over their "IDIOT" billing system. I was never more professionally ashamed. Tons of customers totally Pissed off. Customers were dropping their Insurance with this company "like crazy". In June, 2012, they tell all of us, both temps and reg employees, they are outsourching to Manila. I am still working there at this point..yet knowing I have to make a move away soon. Found out 3.5 months later, they were handing over the last 10 ( out of the original 22 employees) to another "hot frying skillet" of a horrible young manager. Since I worked for another BC/BS, i tried to get hired on by another Dept there. The horrible Management witches found out about that..and got rid of me a Temp/Contractor real quick. I worked for a great Temp Agency. Even the lady that helped me get this job knew what they were doing..and felt really bad that "these so-called go for nothing" B's should not even had their jobs at Anthem. Unless you are a great A-licker while knowing that you will still become a part of their "waste-management"..then you go right ahead and see how long you last there at 700 Broadway ( 4th Floor ), Denver, CO. Don't go there and try to work if you are decent person.

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gnote in Los Angeles, California

20 months ago

The company culture in my unit was able flying under the radar, avoiding the manager, feeling uncomfortable asking a question, and keeping your mouth shut as much as possible. People were overworked and very stressed. Job requirements keep changing, and it was variable how well the new requirements were communicated. Endless meetings as well. I was disposed of for unknown reasons, although they called is 'unsatisfactory performance.' I think the real reason was they found out how old I was. Of all the places I have worked, this has got to be the most damaging to my psyche, and the pain of this just goes on and on and on.

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gnote in Los Angeles, California

20 months ago

Kelly in St. Louis said: Monica- Do you currently work in one of the St. Louis offices? I was hoping to move closer to home as I currently work at a hospital and it takes me 45 + minutes to get there (on a good day). Do they have an office by south county mall? I heard that the St. Louis office is a pretty decent place to work...any comments?[/QUO

If you are looking for ethics, please look elsewhere.

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ncognito in somewhere, California

15 months ago

I worked for a company that wellpoint acquired and since that time many things have changed, not for the good....

There are no company picnics/parties. They removed our soda/coffee machines, removed cups/lids and an allotment for a department holiday luncheon...

You are told of a "yearly" incentive bonus that you "might" be eligible for if you jump through hoops and bend over backwords (which we already do)... that is, "if" the company performs well - yet, when it comes time for a raise you are told... I only have so much to go around so your getting a .10 cent increase. I'd rather they keep it than insult me.

No policies/procedures or guidelines in my department, they change as often as my manager changes his/her underwear. In the department I work in, the practices are fraudulent and no way to report them anonymously.

There are many disgruntled employees from clinicians to customer service and every department in between. Unless of course your management or above, they set their own rules, guidelines, hours and availability to staff.

This is a public owned company and you can tell from the treatment of employees. They also provide our medical benefits which the cost of have doubled since they took over. You must submit your personal health information by submitting to a health screening to get what they call "wellness" credits (discounts up to 600 per year).

Overall, since our acquisition, moral is extremely low. I will be leaving as soon as I can find a new position and I will never use/promote their products again.

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AFaith in Dayton, Ohio

14 months ago

Just started a week ago in Mason, Oh and so far I LOVE it! I have already completed 2nd drafts on two projects. I will however agree with several other comments: I don't know if my department is just understaffed but consistent new-hire management is hard to find. The lady hired same day as me has not received any work yet and and it's driving her crazy.

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janree in Pacoima, California

7 months ago

Host said: Every business has it's own style. What is the office environment and culture like at Wellpoint?
They
Are people dressed in business casual, jeans and t-shirts, or full-on suits? Do folks get together for Friday happy hours and friendly get-togethers?

What is a typical day in the life of an employee at Wellpoint?

in UM dept for behavioral health you are worked to death taken advantage of when trying to do good and they focus on negatives not the positives. I'm looking elsewhere due to management doesn't appreciate their workers. The turn over rate is very high due to the manager favors others esp men. If you are a woman please note you will go thru a lot and made to do a lot that is not in your job duties. The company in itself is casual style and benefits are good...but management has not a real clue about treating their employees that are hard workers well.

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Sherise in Loveland, Ohio

5 months ago

Could you tell me about the environment? Management style? Dress code? I will be starting next week as a Claims Representative and would like to get more of an idea of the company. Hearing all the negativity kind of makes me wonder, but as with anything some will love it and some will hate it. Thanks for your reply!

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Eddy in Colorado Springs, Colorado

3 months ago

Hey everybody, so I've recently been employed by wellpoint with a temp contract for 8 months. I am supposed to start first week of October coming up here in a few weeks.. I am starting to get pretty discouraged about it, I need a job but I've been reading a lot of bad reviews about the place. I am 20 years old, is there anybody out there that can just give there review as a customer service representative? I might give it a shot just to try but I've lost a couple jobs this year, my own fault of course but it's been one hell of a past couple years with family and lots of other stuff. Last job I had was in a manufacturing warehouse in a assembly line and I absolutely loved it, unfortunately I didn't take my punctuality serious enough and I was punching in a few minutes late here and there and they decided to let me go due to attendance. I was there for about a month and half, when they let me go I about lost it, I felt I was doing so good with the job itself and getting along great with the co-workers I worked with and i was just loving it, I learned my lesson after that but with this Wellpoint job I'm just wanting to find from other people that have worked here how they feel after a day of work at Wellpoint? Is it extremely stressful? Is the pay worth it? Do you recommend it for a 20 year old? Hope to hear something soon! Thanks for reading people.

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Hate it in Virginia

2 months ago

WellPoint sucks. I have to wait 2 months for medical coverage and I work for a MEDICAL INSURANCE COMPANY! WTF!!!
I've been here for a month and I can't stand it. Looking for a new job. The job is stressful. Manager's are kissups and pretty much useless. I'll actually be paying more for my medical benefits(once they become effective) than I did with my old company. What a big mistake leaving my old company for this crap company. I should have listened to my gut after the one month background check fiasco.
I pray to God that I find something better soon. Thanks for listening.

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Hate it in Virginia

2 months ago

From my limited experience here, I've been micromanaged. I have 3 managers and I don't even know what one of them does or their purpose. They have these "team building" meetings, but you can tell they really could care less about you. You're a "resource" to them and they just want to squeeze every last drop of work out of you.
There is no work/life balance. All 3 of my managers don't have children or a family life, so work is their life. They log on from home late at night and work on weekends and expect everyone to do the same. If you're salary, like me, you don't get paid for all those extra hours you're working. It's ridiculous.
There are much better companies out there and the economy is picking up. Companies like this will see a mass exodus of employees unless they change their ways.

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kspharm94 in Richmond, Virginia

1 day ago

NewDT in Elgin, Illinois said: Whoa, interesting comments on both sides of the coin. I applied as a Referral Specialist about 10 days ago & received a link to take a few online tests, now my application says it's in the "initial screen" stage, does anyone know what this stage consists of 7 how long it lasts before you're called or denied? Thanks

How did that play put for you? Im in the same boat currently.

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