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DAH

24 months ago

Listen to me everyone!! Call your attorney general office in your state and they will get you a download report "lost wages form" and you will get the commission due to you from yellowbook!!!

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thinking about YB in Madison, Wisconsin

23 months ago

I have a choice between pursuing a sales job with NFIB, the small business lobbying organization, and YB. Any thoughts? Honest thoughts. Nearing end of unemployment. Have 15 years of outside sales experience at age 47.

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Steve Opara in Daytona Beach, Florida

23 months ago

thinking about YB in Madison, Wisconsin said: I have a choice between pursuing a sales job with NFIB, the small business lobbying organization, and YB. Any thoughts? Honest thoughts. Nearing end of unemployment. Have 15 years of outside sales experience at age 47.

Which product are you more passionate about ? Which of the (2)organizations would you work for if compensation was not the issue ?? At age 47, it is all about passion. You'll spend a lot of precious time, so make certain you love what you do...

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i have moved on to greener pastures in New Jersey

23 months ago

thinking about YB in Madison, Wisconsin said: I have a choice between pursuing a sales job with NFIB, the small business lobbying organization, and YB. Any thoughts? Honest thoughts. Nearing end of unemployment. Have 15 years of outside sales experience at age 47.

Run as fast as you can from yellowbook. In all my years I have never had a worse experience nor have a I ever seen a company run so badly. Go with the lobbying position, government is growing and this will be a field that you can expand in.

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Jokar in Wausau, Wisconsin

23 months ago

Just a word about those that reply to this. They are most oftgen employees that didn't make the grade with YB. I still have friends working there who I referred to YB while I was employed (retired now). One made $104,000 last year and she is not in a big market like Madison. The other made $48,000 but is not a go-getter. She is happy with that amount since her husband has a county job.
There's good and bad in every job. Talk to current employeeds. Every market is different and I know the Madison manager is one of the good ones.

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ex YB and happy about it in Olney, Maryland

23 months ago

To Jokar, you are a joker
The two worse years of my highly successful 30+ year career was at YB. I was there 2 years and we had 30 sales slots and 68 different reps went through there. That is over 200% turnover. Most that left, including me, went on to more success with better companies. I was a top performer but could not stand the culture of micro managing.

YB core values are very simple screw the customer and then screw the rep. They operate on a product centric platform that was out-dated in the 80s. Simply put "If things go well our products are fantastic, if things go bad, our sales reps suck"

I suggest you get off your high horse about people who do not like YB are losers. "Talk to current employees" everyone except one was looking for a new gig.

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Over-promised Under-delivered in Nationwide

23 months ago

thinking about YB in Madison, Wisconsin said: I have a choice between pursuing a sales job with NFIB, the small business lobbying organization, and YB. Any thoughts? Honest thoughts. Nearing end of unemployment. Have 15 years of outside sales experience at age 47.

Dear Thinking, If you are looking for a career with a company that doesn't just tout "core values" of integrity, etc, but actually practices it, then yb is not for you. If you are someone who doesn't have a problem strong-arming a customer into buying products that won't work as promised, then you can make decent money - but you will have to continually look for new customers, because most will not renew. YB wasn't always this kind of company. They used to be a great company to work for. However, they turned into desparate company because they no longer have a viable product. Please note, not all former employees were fired (or retired). Some no longer wish to be associated with a company the likes of yb. And not all current employees are content. In fact, the majority, would rather work elsewhere.

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Jokar in Wausau, Wisconsin

23 months ago

Some of what has been said is true, but I again will say it depends on the mamagement in the area you are working. I have run into strong arm managers with YB. I have also been in offices where everyone is happy and the manager treats employee.s as their peer and does everything right. Madison has one of those managers. The product is constantly changing and new services and processes are put in place. I'm happy that some of you found new positions you like better than YB. However, don't discourage a prospective employee from taking a job where they will get excellent training, good bebefits and make good money

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DAZ in Springfield, Massachusetts

23 months ago

Scott in Saint George, Utah said: Yellow book is a place to make some decent money if you have a good manager that cares about you. I was a top performer and made the most sales in our office. We went to another market to sell the next book, and I got the smallest book of business. Does that sound like a caring manager? You will get jerked around and promised the sky. It's all lies. Like I said, I was the top performer in the office, yet they still didn't care to keep me happy. Leads were poor or non-existent. Meaningless meetings. Poor training. They just care about the middle of the road salespeople. Not the bottom or top performers. You are more of an order taker than a salesperson. Don't even get me started on the high pressure tactics that we were "advised" to use.

I do agree with what you said but would like to add a few things.yes, mgt. is everything.I worked there and performed well. (75 Club even) and then 2yrs ago they hired mrg from street who had own publishing co and well, when we first met him he commented on how women can't go this job..hasn't found one yet ..strange previous mrg. always said "women do this job best.the new mrg. fired all the women! and no one in HR will do anything for you.. so it will depend on the management and oh yes each office has favorites..so it will depend on the office..But, you should also know they keep bringing out new product and it's because financially they are deeply hurting and people from Boston who were the best are leaving because demands are crazy so that's why high turnover of people too. I wouldn't take it if I were you

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DAZ in Springfield, Massachusetts

23 months ago

i have moved on to greener pastures in New Jersey said: Run as fast as you can from yellowbook. In all my years I have never had a worse experience nor have a I ever seen a company run so badly. Go with the lobbying position, government is growing and this will be a field that you can expand in.

I actually said that to a new hire once(I worked there for years) he said, I don't think I'm going to like how this job works now.. said " if your smart .You'll run as fast as you can now and get out of here-now!"

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DAZ in Springfield, Massachusetts

23 months ago

ItsmeLT in Lynchburg, Virginia said: If you are looking for info on the comp plan change read the previous messages in this. Our comp plan will be rolling out the end of this month. Management will not confirm the change even though they were asked directly and given a link to this website. I was told this plan change will not necessarily effect our office. I reminded management that we are a publicly traded company and that what one area does the others will also have to do. I was told not to worry about it that the change was only going to negativly effect those who don't work. We will see at the end of the month what is rolled out...stay tuned

You all do know that all the offices are being eliminated and everyone will be working from home.. YB will compensate for having the home office and you can ,as well, claim a home biz on your taxes in most states(get a good tax person). But to listen to most responses here, well. It is negative attitudes because they are cutting pay,bringing out too much new product and you don't have to be a genius to know many other companies are doing or can do the same kinds of advertising/products as YB. So find the company that isn't as big as YB and all the negatives will turn to positives! That's what I did

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DAZ in Springfield, Massachusetts

23 months ago

thinking about YB in Madison, Wisconsin said: I have a choice between pursuing a sales job with NFIB, the small business lobbying organization, and YB. Any thoughts? Honest thoughts. Nearing end of unemployment. Have 15 years of outside sales experience at age 47.

You asked, I'll give you an honest answer. Before you accept at YB,I would conduct a few interviews with people in the office. I worked there for 8yrs and had several different managers,(most were great) but then they hired an outsider to start a new book in a new area and well..not there anymore. The sad part,we constantly called HR and reported him and NO ONE CARES there so hope this helps. Seriously mgt. is important. just ask 3 reps or 4 If you hear 1 negative comment, don' take job

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GuessImAQuitter in Lancaster, Pennsylvania

22 months ago

My wife applied to an online ad not know about Yellowbook or the company. The job title was for a Market Prep Coordinator. The called her back and requested she come in to take a test an interview in the same day. Any idea what this position would involve? It sounds like a fancy name for a administrative sales assistant. Any advice would be great.

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Jokar in Wausau, Wisconsin

22 months ago

Good paying job if it is sales asistant. Lots of computer work.

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i have moved on to greener pastures in New Jersey

22 months ago

The sales assistant in the office that I worked in was making $3.00 an hour over minimum wage. She had to register all her time worked on her computer. She told me she had been with the company several years and her average raise per year was $.25 an hour. If that sounds like a good paying job to you then go for it. Our sales assistant used to be a server at a local restaurant, she made more money at the restaurant, the only reason she left that job and started working at yb was because she wanted daytime hours and weekends off.

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Anywhere_USA in Anywhere

22 months ago

For all current, and former yellow book employees:

Please tell me what a "day in the life" would be like for an Yellow Book Outside Sales Agent/Media Consultant.

Include not only the interactions with customers but interactions with co-workers, managers and such.

What are the expectations/goals/stats/quota required?

I understand salary can vary among areas of the country, but what is the real-world salary the 1st year, and 3rd year?

What are the top 10 media placement agencies (advertising agencies) for this market segment (small - medium business) that compete with yellow book?

If you resigned from the company, please describe briefly why you decided to leave YB and take another job.

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justbehappyyouhaveajob in Virginia

22 months ago

A day in the life really just depends on what you have planned. Today I had two new appointments to go on, I went on those & I have to follow up next week because they weren't ready to make a decision today. Then I had another guy who was supposed to meet with me for lunch an hour away & he calls me on my cell phone when I'm on my way to let me know he's running an hour late. This is the same guy who I've been trying to book an appointment with for six weeks, I prepped everything for his account (which takes me an hour-hour & half to prep for) I had another client who needed to sign a cancellation so I turned around and got that done. Then I went to go on my appointment with this guy who is one of my bigger accounts & he shows up twenty mintues later than he said he would and proceeds to have an attitude with me (yet I've done nothing but accomodate this man) and refuses to do anything. He wouldn't renew, cancel, upgrade..NOTHING. So, we have to meet again towards the close of the book because that's what he wants to do. When it's all said and done I will have put a minimum of 7 hours into ONE account. I typically work from 7 or 8 am to 5 then I do the family thing and as soon as my kids are to bed I'm back working from 9pm to 11 or 12 at night. When you are working a short campaign you still have to get the new sales that are required of you which is very hard to do especially when you are working in markets that you are unfamiliar with. It is nice because my manager leaves me alone so I don't have much interaction with the other employees or management which, for me, is nice. There are managers out there though that will call you every single day multiple times a day wanting to know where you are, what your doing and that is mentally exhausting.
The expectation is that you bring back every account plus one extra account & one extra dollar & bring in an average of one new sale a week. Can't tell you much about the salary except that my paycheck varies.

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justbehappyyouhaveajob in Virginia

22 months ago

Anywhere_USA in Anywhere said: For all current, and former yellow book employees:

Please tell me what a "day in the life" would be like for an Yellow Book Outside Sales Agent/Media Consultant.

Include not only the interactions with customers but interactions with co-workers, managers and such.

What are the expectations/goals/stats/quota required?

I understand salary can vary among areas of the country, but what is the real-world salary the 1st year, and 3rd year?

What are the top 10 media placement agencies (advertising agencies) for this market segment (small - medium business) that compete with yellow book?

If you resigned from the company, please describe briefly why you decided to leave YB and take another job.

A day in the life really just depends on what you have planned. Today I had two new appointments to go on, I went on those & I have to follow up next week because they weren't ready to make a decision today. Then I had another guy who was supposed to meet with me for lunch an hour away & he calls me on my cell phone when I'm on my way to let me know he's running an hour late. This is the same guy who I've been trying to book an appointment with for six weeks, I prepped everything for his account (which takes me an hour-hour & half to prep for) I had another client who needed to sign a cancellation so I turned around and got that done. Then I went to go on my appointment with this guy who is one of my bigger accounts & he shows up twenty mintues later than he said he would and proceeds to have an attitude with me (yet I've done nothing but accomodate this man) and refuses to do anything. He wouldn't renew, cancel, upgrade..NOTHING. So, we have to meet again towards the close of the book because that's what he wants to do. When it's all said and done I will have put a minimum of 7 hours into ONE account. I typically work from 7 or 8 am to 5 then I do the family thing and as soon as my kids are to bed I'm back working from

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Yellow Guy in Ormond Beach, Florida

22 months ago

Steve Opara in Daytona Beach, Florida said: Which product are you more passionate about ? Which of the (2)organizations would you work for if compensation was not the issue ?? At age 47, it is all about passion. You'll spend a lot of precious time, so make certain you love what you do...

I am considering interviewing for a sales job at yellowbook in bunnell, fl. What is the office enviroment like ? I worked for the Talking Phone Book in New York and the office was horrible. Long hours, high turnover, threats of firing daily. All this even though I was a hard worker and had won several sales awards. Thanks for your help.

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i have moved on to greener pastures in New Jersey

22 months ago

Yellow Guy in Ormond Beach, Florida said: I am considering interviewing for a sales job at yellowbook in bunnell, fl. What is the office enviroment like ? I worked for the Talking Phone Book in New York and the office was horrible. Long hours, high turnover, threats of firing daily. All this even though I was a hard worker and had won several sales awards. Thanks for your help.

The atmosphere that you describe for the talking phone book is exactly the atmosphere at yellowbook.

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Steve Opara in Daytona Beach, Florida

22 months ago

You can make money with Yellow Book, but be aware that small business owners are being extremely careful with their marketing dollars. The yellow pages, once thought to be a necessity, is now under scrutiny like every other advertising expenditure... If you put in the effort, you will get results. One thing to realize is that much of the post you sent focused on the working environment... You and you car is what you should be thinking about in any outside sales job. The management in the office you are considering are good people, but, again, that is not what you should be thinking about. Will you be passionate when you'e being told "there are 4 books in town" and "people don't use the yellow pages anymore" ?? Selling for any yellow pages is tough, so you need to be tough. It takes its toll and if you are good you'll succeed. I learned a lot from YB, gave a lot, but expeienced burn out as I approached my 3rd year. I put in a lot of nights and some weekends, made the President's club and was happy to see the paychecks I was seeing. In the end it is all up to you. I use my real name on this board, because I have nothing to hide. As I said, YB taught me a lot and I am a better preson for the overall experience. Just remember that in any job you work for you and your family first and foremost.

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Drank the Kool-aid in Colorado Springs, Colorado

20 months ago

Kelly in Forney, Texas said: Can anyone give me information about this company and/or position? I want to know about the work environment and QOL.

Thanks.

Sorry to have to inform you but...RUN...RUN...RUN like hell!! I worked for YB for 3
very l-o-n-g years. I made great money before the economy crashed but it wasn't
worth the stress!! In the last 2 years everyone's perks have dropped and money in
your pocket has followed. The product is worthless and the advertisers (whom ever
hasn't jumped ship yet) will tell you it is true. I left YB in Jan of this year
but am in contact with my fellow team members every weeks. They are so-o-o stressed
it is crazy. There is a saying at yellowbook that you drink the kool-aid behind the
smoking mirrors, i.e. they feed you B.S. and hide behind the truth. If you are
honest in any way...stay clear of the crooks at YB. P.S. They steal your commissions after you leave by not allowing you to see what you are being paid on. Also they will not give you that last check until "7" months after you terminate!!

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Drank the Kool-aid in Colorado Springs, Colorado

20 months ago

Paula in Lerna, Illinois said: LIES! LIES! Run,Run as fast as you can! When others say "high turn over" you better believe it. And they lie to you about the salary. You can work a book to the last dying dog and be lucky if you make minimun wage because that is your base salary. And if the business goes out of business or does not pay the bill you do not get paid the commission even though you worked your butt off. They use up their employees and then THROW YOU OUT!! There are many many cases of people who have dedicated their lives to this company has worked over 10-15 years to them and they fire them because they are not producers. They do not take into consideration that YP book is 1 of 3-4 telephones in each sales area, and business do not want to be in the Yellow Book they want to be in their local phone company book.

Ditto-Ditto-Ditto

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Drank the Kool-aid in Colorado Springs, Colorado

20 months ago

justbehappyyouhaveajob in Virginia said: A day in the life really just depends on what you have planned. Today I had two new appointments to go on, I went on those & I have to follow up next week because they weren't ready to make a decision today. Then I had another guy who was supposed to meet with me for lunch an hour away & he calls me on my cell phone when I'm on my way to let me know he's running an hour late. This is the same guy who I've been trying to book an appointment with for six weeks, I prepped everything for his account (which takes me an hour-hour & half to prep for) I had another client who needed to sign a cancellation so I turned around and got that done. Then I went to go on my appointment with this guy who is one of my bigger accounts & he shows up twenty mintues later than he said he would and proceeds to have an attitude with me (yet I've done nothing but accomodate this man) and refuses to do anything. He wouldn't renew, cancel, upgrade..NOTHING. So, we have to meet again towards the close of the book because that's what he wants to do. When it's all said and done I will have put a minimum of 7 hours into ONE account. I typically work from 7 or 8 am to 5 then I do the family thing and as soon as my kids are to bed I'm back working from

Don't forget, that after you gave those 7 hours to just 1 customer, if that customer can't pay his bill, the comissions are taken back from you and many many customers are
having a tough time paying the bills in this recession

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Drank the Kool-aid in Colorado Springs, Colorado

20 months ago

Joe Walsh in New Jersey said: I don't have a manision! I craw in a hole every night! and it seems to ft me very well.

Ha Ha

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Ineeda Newjob in Nevada

20 months ago

I don't even understand why you would spend 7 hours on an account? What the heck would even take 7 hours to do? More power to you, but that's how people get burned out. I have learned to put 1-2 accounts in Media Pro and that is it. Half the time they don't do what you had in mind anyway. I also don't see how you can work 7-5. Good grief. I work 9-3 or 4 and sometimes hours at night. You people also need to take a break. There is a ton of freedom and not too much supervision or micro managing. Say Friday for instance. I got my 12 sales so I slept in and went out of town and sat on a rooftop with my friend and chilled all day and did not work at all. I make good money but not enough to devote working around the clock at this place.

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Drank the Kool-aid in Colorado Springs, Colorado

20 months ago

Ineeda Newjob in Nevada said: I don't even understand why you would spend 7 hours on an account? What the heck would even take 7 hours to do? More power to you, but that's how people get burned out. I have learned to put 1-2 accounts in Media Pro and that is it. Half the time they don't do what you had in mind anyway. I also don't see how you can work 7-5. Good grief. I work 9-3 or 4 and sometimes hours at night. You people also need to take a break. There is a ton of freedom and not too much supervision or micro managing. Say Friday for instance. I got my 12 sales so I slept in and went out of town and sat on a rooftop with my friend and chilled all day and did not work at all. I make good money but not enough to devote working around the clock at this place.

Must Depend on WHERE your working. Our DSM required us to nag & nag a customer until they (in his dreams) got tired of us and just signed. Customer base in bleeding like a wound that can't be helped. No doubt YB is not exist 5 years from now. Same for the competition as I have friends there whom say the same thing. Our Regional Mgr is a complete Ass who thinks his s__t donesn't stink & the DSM as his nose so far up there that the entire office is no constantly on the fence. Very sad as it used to be a fun job but ALL GOOD THINGS MUST COME TO AN END!!

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Ineeda Newjob in Nevada

20 months ago

Oh we are all on the fence too. I hear what you are saying. We have similiar problems in our office. Yeah right now I'm kind of bored because my revenue are ignoring me and I'm so done with working new for a while I just want to relax. I think the worst part is getting 12 sales every 12 weeks. It's so annoying. There don't seem to be many jobs out there and even pharmaceutical and other industries aren't doing so well either. Yeah it's not fun anymore. I understand. That's why I still allow myself the goof off time otherwise I will go insane..

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DAZ in Springfield, Massachusetts

20 months ago

WHAT! 12 sales a week ..I'm been working here for over 5 yrs.and no one does 12 sales a week. I'm a top 5 performer and most we seen a week is maybe 8-9, usually it's 4. What's in your water over there!!!! know it's a much bigger area ,but 12 a week. Really .your telling the truth,right?

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justbehappyyouhaveajob in Virginia

20 months ago

I think they meant one sale a week so you get your bonus

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DoubleD48430 in Fenton, Michigan

19 months ago

so what, we fire people because we can, we bully because we can, what are you going to do about it, wine about on this goofy blog.

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Ineeda Newjob in Nevada

19 months ago

Wine? It's Whine. Just another example of an idiot YB manager.

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jerron patton in Fort Worth, Texas

18 months ago

I am curious to hear from the people who are happy hear and have been able to make a good living with Yellow Book. Sales is tough...I mean the same things go on at the company that I work for. To the people who do make a good living, top reps...etc....what is your average income per year here?

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outside sales rep in American Samoa

14 months ago

I heard the salary was just cut to 12,000 year for AE. Is that true?

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txchick999 in Dallas, Texas

14 months ago

outside sales yes that is correct the annual salary at Yellow Book is 12,000 annually

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txchick999 in Dallas, Texas

14 months ago

outside sales rep in American Samoa said: I heard the salary was just cut to 12,000 year for AE. Is that true?

yes that is correct annual salary at Yellowbook is $12,000 annually

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For Fun at Yellow Book in Phoenix, Arizona

13 months ago

I would just like to say that I was at Yellow Book for 8 years. I was an AE and did very, very well at it. The problem was I felt like I was a robbing customers because they no longer were getting the ROI like they did on their progam when I first started. Calls were dropping from 60 calls a month to 10 or less calls a month. It was very sad to me. First page ads were getting 2 calls a month. I felt horrible going out there. Before I left, I sold a $30,000 program. I was excited and made a ton of money off that customer. The embarrassing part, is the job that I took after YellowBook required me to see him. I can barely look him in the eye. My customer got 4 calls a month from his 4th postion program. Needless to say, he didnt renew his program and my friend who is still hanging on at YellowBook took the hit because I left. A $30,000 hit on his numbers.

I could no longer drink the YellowBook kool aid. So I left. I can say that YellowBook was an excellent place to work until the last three or so years. The Internet is so great and there are so many other companies that can sincerely help businesses generate leads. It's up to you, but I couldn't do it any more.

I would like to say one thing....Once you are out of YellowBook, you will see that very, very, very few people use the yellow pages anymore. I threw my YellowBook away for the first time ever because it's information was the same that it has been for over 10 years. Same customers, same info and it's boring. With the coupons gone, I have no use for it anymore. Everything is accessible through the Internet and cell phones.

Good luck if you are still there. I hope you are not too micromanaged.

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Ineeda Newjob in Nevada

13 months ago

Yeah, they are shoving direct mail down our neck and it's not that easy to sell. The economy sucks and nobody wants to buy anything anymore. Maybe some regions are doing great but mine isn't. Their expectations are so unrealistic. I've been there a long time but the last 2-3 years have been horrible and unfortunately, there isn't much out there. I want out of there.

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mac n cheese in Overworked, Ohio

13 months ago

The economy is only half the problem. McCusker is a moron and since he took power the the slide has been steep and fast. Where did he come from? He is a throw back joke from the 1990's. He talks consultive sales but then pushes the quick kill and the 12, now 16 new sales a quarter. New book old book depressed area Jimmy didn't care. Since that started sales size are plumeting as everyone is just trying to save their job. McCusker's ego is so large he once had an award that was a statue of himself! Wow I cannot believe the YELL guys havn't sent that losser packing. 3 weeks ago He used the "economy excuse" dozens of times. Then he sends out the thinly disguised "perform or get fired" routine. The true fight at YB is the push of "new media" and the direct mail crap. Truth is you cannot replace mass media manopoly dollars with internet and direct mail that is available from 10s of thousands of vendors at lower costs. Yellowbook used to be a great place but now it is more like Transwestern than it knows and is going down just like Transwestern did, was Jimmy the Dick McCusker on that sinking ship too? Look at the3 trends and they are all on McCukers watch. He is living proff of the "man at the top" theory.

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Over-promised Under-delivered in Nationwide

13 months ago

McCusker is in good company with sleeze bag "leaders" like Tod Pike and Doug Smith and their cronies. Even former chief of sales Victoria S would tout how what we were doing was "noble." Give me a break. Management at yb talks out of both sides of their mouth.

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S Garrido in Ohio

13 months ago

@ Mac N Cheese: 1) McCusker did not have a statue made of himself, it was a gawd awful bobble head doll
2) Transwestern wasn't a sinking ship! Puente knew Walsh wanted to buy pieces of the company so instead of selling he put it up for auction and got $1.6 billion. Puente ran an amazing company with amazing people. I would know. As for yellow book sales going downhilll, the incentive is for velocity. There is no incentive to sell higher dollar accounts just more of the small crap. I agree yellow book used to be a great place to work but it definitely isn't anymore. The only room for "growth" within the company is to sell more and even when you do that all they do is reassign it to someone else for some reason or other and you just manage to keep all the accounts that cancel cuz instead of selling something they needed or could have used they are sold whatever the flavor of the day is! whether its top placements or adwords or now direct mail. its a sell wtf you can mentality instead of selling value.

I like many have been over promised and under delivered, but for now, it's a job. Selling used to give me an amazing high but right now I'm like a junkie looking for a quick fix because the party is over.

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mac n cheese in Overworked, Ohio

13 months ago

My question is where did this used car salesman throw back McCusker come from? If anyone knows please post. The company is very carefull not to give any details about his past. I would like to know.
The # of new plan is crashing because it isn't supported by dollars and value. Yes it used to be fun to work there but now it's save your job and screw the customer by selling anyone anything. Value of a sale is one more sale to save your job this week.
The MEDIA pro tablet is more often used to micro manage than to help reps help customers. Sync reboot call dial 9999 what a piece of junk "this will make your job easier" sure so would a viable product.
Yes I used to defend YB on this site now I am bashing them like everyone else. Good job McCusker, you are living proof that stupidity has no limits. Tell you what go out and do what you make reps do and then do it long enough to go back and service those customers later Jimmy.

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glad to be gone in Olney, Maryland

13 months ago

Where did Mc Cusker come from?!?!?! He was bred by YB and up the ladder. These guys actually us ethe TV show the Office as a management proving ground. The like to talk about the 1 person in the office of 35 doing well. Everyone else is a loser, of cours ethat they hired and trained and micromanaged into oblivion. I left to go back into owning my own advertising company and now am succesful as I was before I started at Y&B. They carry a double burden, the company is product centric--meaning when things are going good it is because our product is so great....when things are going poorly it is because the salespeople suck. They actually wnat you to sell 4 $35/ month deals over 1 $250/ month deal. Now thier products suck also. The direct mail is over priced, websites and SEO---would you trust that to YB? SEM (Webreach) was supposed to be a fanatastic and sucked and has fallen into oblivion and now they are late players in the GRoupon Fad....Duh.....

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employee in Washington, District of Columbia

10 months ago

If you are thinking about entering a job or career at Yellowbook, I would think again. The cards are stacked against you on all fronts. It's a bad business and a name that evokes "rip-off". Indeed, i have found that there are good products that YB offers but they make their sles force push bundles that include websites that a first grader could create, print that does not work and a yb.com placement. The worst part is that you may try it for 6 or 7 months only to find out it's almost impossible to makeyour numbers and you may ruin your name within your community. Then you have to explain the time on your resume. It's alright for some who have bigger accounts, but not something I would reccomend charging into.

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Over-promised Under-delivered in Nationwide

7 months ago

Joe Walsh bit the dust. Who will be next?

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Ineeda Newjob in Nevada

7 months ago

I finally got out of there and I feel so much better.

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Brock Carson in Kenosha, Wisconsin

5 months ago

Oh where to start. I started with Yb Jan 07 till last week. The atmosphere Yb faces in the market place went from very well received , to every day of ur life being a pride swallowing experience . The manage by fear. They promote by only looking at numbers, ethics and customer relations are never considered. They have almost a dozen products now and all of em are overpriced. My salary went from 65000 to 40000 ( I did transfer from Dayton oh to Indianapolis that killed me) you being managed by people who can't do the job you do from day to day. They have websites built and maintained by foreigners, and hired by there competition ( AT&T) idiots. Direct mail is overpriced by about 33% with continual production problems if you do sell it. Web reach (sem) is a competive product but with no flexibility to get the sale. 500 / mo minimum, 6 month auto renewed contract. The phone book is still the best and easiest product to sell and that's just bad management from the top down. My own personal story was a high stress but successful career. I left Dayton a continual top rep in the country in new business. 2 be exact I was # 8 in last years super bowl contest companywide, with 28 new sales in like 60 days. I came to Indy, an office with serious lack of management issues, a very bad reputation in the marketplace, and an office that sat at the bottom in most national reporting. I sold 21 new ( in 11 mos. Avg new 1200 annual) and was handed about 40 percent of my prior assignment and got scorched. I got let go w/o a single tenured manager asking me what's going on or getting in my car ( by tenured I mean at least as much seniority as myself) I have the digital iq that outranks probably 99% of the sales reps in the co. Yet the man who fired never even knew that. The puppet manager who runs the office did but they aren't gonna fight for me, they are to busy fighting for themselves. I hated every day of the job. Yellowbook did for me what I wouldn't do for myself, thx, g\l

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Sandra in Austin, Texas

23 days ago

YBASM in Charlotte, North Carolina said: I was not speaking to you...if I made 198K a year, I would still live within my means. my comments were directed to chili in ny. I am done with site, you should take your own advice and be done with it too.

Hi, I enjoyed reading your post YBASM, I began my training next month, and I really would like to know how YB really is, not trying to hear all that negative stuff, I am really impressed with you and your numbers! Can you please elaborate on it more for me. Thanks

Sandra

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Waste of time in Des Moines, Iowa

21 days ago

I interviewed with them. They are who we thought they were! My advice is RUN AWAY!

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Jokar in Wausau, Wisconsin

20 days ago

Sandra in Austin, Texas said: Hi, I enjoyed reading your post YBASM, I began my training next month, and I really would like to know how YB really is, not trying to hear all that negative stuff, I am really impressed with you and your numbers! Can you please elaborate on it more for me. Thanks

Sandra

Sadra - Go for it. You will get great training, especially if you are new to sales. If you are experienced as a sales rep, go with an open mind, because every company trains differently. Don't go with the attitude that the way you did it before is going to work. I was a sales traier for 25 years and went to YB as a rep. within 2 years I was ASM then tansferred as DSM. I admit that your success will depend on the management in your area. Hopefully - it's some of the good ones. Just do your best every day. The traning and experience you recieve will help you no matter what career you ultimately pursue. God luck!

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