Host said: It's always hard to know what to expect when going in for that interview -- and preparation can make all the difference. What is the interview process like at BARNES & NOBLE BOOKSELLERS?
Any advice on striking the right note?
I had an interview today, very casual. A manager sat me down in the cafe area and asked me the following:
1.Give me an example of a good customer experience you've had
2.How have you dealt with unhappy/irate customers to make the situation turn around.
3.What did you like about your last job?
4.What is your relevant experience?
The rest of the time she babbled about how all employees need to be crosstrained in the cafe/music/childrens/misc. sections- and you need to get a special food handlers card to work in the cafe. She didn't ask me about books or authors or music or anything. The interview took about 20 minutes. Make sure you have questions for the person interviewing you. She told me they start people there P/T 20 hrs a week only, don't know if that's true for all B&N's