Schedules

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Comments (27)

bennies in Washington, District of Columbia

74 months ago

I think one of the others mentioned that HD is not a place for people with families on a lot of levels. I'm thinking there is not much you can do about the schedule. I personally would not want anyone to lose their jobs. You should consider calling the HD hotline, anonymously if that is your choice, particularly if 1. you have approached management about this issuer or 2. you do not feel cormfortable talking to your store's management team. Seriously, their really probably just looking at in the way that she's young and there's "nothing you can do about it"...but you can; I hope you can find a way about it.

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DMR1974 in Minnesota

74 months ago

I am not sure who to contact, but I sure don't want to talk w/any of my in-store managers about it anymore since I always get the door rudely slammed in my face. Does anyone have the 800 #?

Thanks for your advice =)

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bennies in Washington, District of Columbia

74 months ago

I'm not sure, but I really think this is it
800-286-4909
Remember you do not have to provide your name. Just prepare what you want to say before you call. I earnestly think if there is something to investigate, that it will come down...you might notice the change in the way of a store meeting etc...
I wish you the best of luck. If you're hoping that the girl will get fired, that probably will not happen, but something can be done about the dress code and the flirtiness. Everyone knows that it is inappropriate. Sometimes in some areas you can even call the District HRM or the District manager, but I say go for the number, especially if it makes you feel more cormfortable.
By the way that number should be on the wall of your break room. If it is not, you need to report that as well. HD will do anything to avoid a lawsuit (I would to, ha), so inform them and it will be taken care of.

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DMR1974 in Minnesota

74 months ago

Yes, I have heard that one =) well.... the only way they are going to be able to keep their excellent employee's “that actually go above and beyond for their customer”... is if they treat their "excellent" employee's with respect & acknowledgement which I don't think we'll ever see!!!

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bennies in Washington, District of Columbia

73 months ago

I really thought that after the disbanding of so many employees on a corporate level, HRM's, and the closing of two stores, that people would attempt to find some relief through unions. I think maybe that unions scare people and that well it's definitley an investment.
I think at one point in some areas, Depot was having employees (regular associates) sign a document stating that they would not join/organize a union. If you are asked to do so...sign such documents, tell them you do not understand this, that you are already in a union, that you can not bar a person from such activities if they choose to do so.
Things like scheduling are really just crazy anyhow for the schedulers...if you really think about it. Yes they can choose to give you a set time, but mostly its just a hassle. Then when there is a schedule out, they and the managers are in the line of fire if the variance of attendance is out of wack...it's so silly in a way...you'd think just having definite hours would make it easier for everyone, right...I don't know yet. But it's definitely easier to schedule doctor's appointments etc... around a work schedule if you know what it is all the time, rather than just guessing.

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sickofcomplaints in Kernersville, North Carolina

73 months ago

As a scheduler(Associate coordinator) at home depot I just want you to know, although you think we have control over the schedules, we are told many perimeters that we need to follow and have very dificult part-timers availability to work around. Although some people think we are powerful over their lives, we really feel powerless because we know it takes more hours to get the work done than we are allowed to use. We also get frustrated when management keeps approving associates time off and making it so others always have to work weekends or close on a Saturday night. We also think it is frustrating that even if the forecast in a specialty department such as kitchens was set at $1 on a Saturday, it would still require us to schedule them 40 hours worth of help on a Saturday. It would be nice if people would stop and think that although there may be some that don't care, there are some who do. It would be nice if people would stop making it personal and stop questioning peoples character!

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masterspec101 in Rancho Cucamonga, California

72 months ago

DMR1974 in Minnesota said: I can't agree with you anymore on this subject... BUT, I can add more to it =) I am a F/T flooring specialist at the HD and I work with a 19 yr old girl (P/T sales associate) who comes in smelling like alcohol ALL the time, uses fowl language no matter who is around (including young children) wears skimpy clothes to the point her butt is completely hanging out and her shirt is high/tight & revealing, she is VERY flirty w/all the guys including all the managers and she gets away w/murder including cussing the scheduler out if she does not get the hours she needs in order to party!!!

To make matters worst… Just yesterday, I was confronted by an ASM who told me that our store could not honor my requested hours of M-F 7am to 7pm and open availability Sat - Sun…. I stated I was having a really hard time closing till midnight M-F w/ four little ones at home and all she could say was “it’s your job or your kid’s and I had 30 days to figure it out and until then the schedule will not accommodate me in any way”

I use to love the HD but, I was completely lied to when I was interviewed… they told me they were family oriented, cared about their customers and associates and that there door was always open (yea right). There is no one that I can talk to; they could careless about families let alone customers and their associates. BUT, WELCOME TO THE HOME CREEPO!!!

can I have that girl's phone number, she sounds hot

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ashestodust757 in Killeen, Texas

66 months ago

thats crazy.... My Fes does ours and she rotates our head cashier weekends, we always have 1 weekend day off most of the time and 1 full weekend off a month...

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HD Insider in West Palm Beach, Florida

66 months ago

Scheduling is used to gain control over the Employee.
Scheduling is done on a non standard basis to keep the Associate in a constant state of disruption.
In some stores associates are told they will get a raise after their 90 day review then the ASMs make the associate go three months telling them it will be in next weeks check. This is done to frustrate the associate.
At times you can put in for a day off weeks in advance whereby the incompitent scheduler will forget to give the day off requested then the ASM will make the associate switch off with a co-worker as opposed to fixing the error.
ASMs are lazy and do not work to help fellow employees. Asms and store managers are selfserving. They treat associates like dog crap and like Nardeli work to fill only their own pockets at the expense of all associates. Moral is a concept Home Depot lifers are oblivious to.
UNIONS Will have no problem getting in NOW. Unprofessional Mangers are going to be the downfall of the Home Depot. They are doing it to them selves.

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masterspec101 in Rancho Cucamonga, California

66 months ago

HD Insider in West Palm Beach, Florida said: Scheduling is used to gain control over the Employee.
Scheduling is done on a non standard basis to keep the Associate in a constant state of disruption.
In some stores associates are told they will get a raise after their 90 day review then the ASMs make the associate go three months telling them it will be in next weeks check. This is done to frustrate the associate.
At times you can put in for a day off weeks in advance whereby the incompitent scheduler will forget to give the day off requested then the ASM will make the associate switch off with a co-worker as opposed to fixing the error.
ASMs are lazy and do not work to help fellow employees. Asms and store managers are selfserving. They treat associates like dog crap and like Nardeli work to fill only their own pockets at the expense of all associates. Moral is a concept Home Depot lifers are oblivious to.
UNIONS Will have no problem getting in NOW. Unprofessional Mangers are going to be the downfall of the Home Depot. They are doing it to them selves.

Slow your roll dude, ASM's are not robots, they are human. They also carry the most stress in the store. At least you don't have to sit at meetings getting barked at by the store manager over things they can't control. Also in my store when one of their departments is f-ed up, because a bunch of complaining non productive employees like yourself failed to do their job, they get put on a 6 or 7 day schedule without additional pay. I'll guarantee you that the s... rolls downhill my friend. Try making a difference in your dept. good work at the hd does not go unnoticed

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BambiO OToole in Simpsonville, Kentucky

64 months ago

Jan Winter in orlando, Florida said: At our store the scheduler has complete control over our lives. As a full timer we have open availabilty, fine, part timers run the schedule with their limited availabilty. So we get to work all weekend closings since the scheduler feels this is only fair since part timers have to close 2 whole nights a week they deserve the weekend nights off. Now when we question this method and are told we request to many weekends off , one a month and have the nerve to ask for an opening shift on a Sat, or Sunday when the parttimers are only available to work one day a weekend and that is the opening shift at that. Management told us to come to terms with it the numbers have to be met and full timers have to work the schedule, no changes can be made unless approved by store manager, no shift changes for this makes variances. It is just frustating to work 40 hrs a week ,do all of the pack down, UPS, returns , take care of customers, trash, then have a part timer come in and complain that we left work for them in their 4 hours shift. As full timers we deserve more respect that this, not all parttimers are as demanding of their shifts but the ones that are demand and get their needs met and full timers must work thier lives around this mess. It should be the other way around.

Schedules of Associates at Home Depot suck. I'm not talking about having to work till midnight or going to work at 6 AM. These are fine, I chose to work retail. I'm talking about having to work till midnight unwinding a couple of hours from the stress and having to be at work the next day in the morning. I approached the AC about this and they said that by law they only had to give 8 hours between shifts. Hmmmm doesn't the Home Depot wheel of values have something about "Doing the right thing" and "Taking care of our people" Suck ups get the best schedules, Management work consistant schedules. Sales associates that do more than the suck ups get shafte

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orangeokie

64 months ago

What is policy regarding part timers and hours available?
I was under the impression that when a part timer was hired they
HAD TO BE AVAILABLE at least one weekend day from OPENING to CLOSING.
If this is true, why do part timers get morning hours only on weekends and the fulltimers it seems, must always close? There is no part timer in my department who will work past 5PM on a weekend.
I see totally useless part timers (and fulltimers who it would take much effort to fire)who get great weekend hours. Why doesn't management get rid of the part timers at least. If they cannot work the hours needed, then get rid of them. There are millions of people out of work who would love to close a Saturday or Sunday night just to have some income and partial benefits.
Is there a policy book for HD online to look these types of things up?

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somnolence in Evansville, Indiana

64 months ago

orangeokie said: What is policy regarding part timers and hours available?
I was under the impression that when a part timer was hired they
HAD TO BE AVAILABLE at least one weekend day from OPENING to CLOSING.
If this is true, why do part timers get morning hours only on weekends and the fulltimers it seems, must always close? There is no part timer in my department who will work past 5PM on a weekend.
I see totally useless part timers (and fulltimers who it would take much effort to fire)who get great weekend hours. Why doesn't management get rid of the part timers at least. If they cannot work the hours needed, then get rid of them. There are millions of people out of work who would love to close a Saturday or Sunday night just to have some income and partial benefits.
Is there a policy book for HD online to look these types of things up?

I go in for orientation next week, and I have already told them I am only available from 6-10 or 6-11 P.M. ANY day of the week, and that includes weekend hours. I stand by that and if they try to put me on mornings on the weekend I'll stand pat. I'm available only for the hours I put down; simple as that.

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BambiO OToole in Simpsonville, Kentucky

64 months ago

I don't know if it is just my store, but Manager's are cheating the system. What is Frank Blake's latest emphasis? "Power Hours". Our manager has taken the hours from other departments, robbing "Power Hour" to get their quality ppl from Hardware, Millwork, Electric, Lumber, Building Materials to recover Seasonal and Outside Garden. These are ppl with the expertise to land the sale in their respective department, but they will not be there when the customer needs them because they work till midnight, fronting and facing Inside and Outside Garden.

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wild pitbulls in Fredericksburg, Virginia

63 months ago

sickofcomplaints in Kernersville, North Carolina said: As a scheduler(Associate coordinator) at home depot I just want you to know, although you think we have control over the schedules, we are told many perimeters that we need to follow and have very dificult part-timers availability to work around. Although some people think we are powerful over their lives, we really feel powerless because we know it takes more hours to get the work done than we are allowed to use. We also get frustrated when management keeps approving associates time off and making it so others always have to work weekends or close on a Saturday night. We also think it is frustrating that even if the forecast in a specialty department such as kitchens was set at $1 on a Saturday, it would still require us to schedule them 40 hours worth of help on a Saturday. It would be nice if people would stop and think that although there may be some that don't care, there are some who do. It would be nice if people would stop making it personal and stop questioning peoples character!

Its about their schedule. Well I wonder if you had to work every single weekend? Never getting to see your family because they have to work during the week. You stare at the computer and looking at the numbers. Well if you didn't have associates you wouldn't have a job. I know you are following orders but you can have a heart. Its personal when you just follow your cold hearted computer and don't see their are people with lives.

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cbwonder in Henderson, Nevada

61 months ago

Its about their schedule. Well I wonder if you had to work every single weekend? Never getting to see your family because they have to work during the week. You stare at the computer and looking at the numbers. Well if you didn't have associates you wouldn't have a job. I know you are following orders but you can have a heart. Its personal when you just follow your cold hearted computer and don't see their are people with lives.

What an ignorant comment! We (AC's) have a job to do too. We are told to schedule the way we do. What do you think we do, sit around and think "I wonder how we can screw up this associates life with scheduling". Give me a break! As for the comment of following "our cold hearted computer" umm - I think that is part of our job! We have numbers and metrics that we have to adhere to so we can keep OUR job. We have standards set forth by management for schedules and get in trouble if we don't follow them. AC's are not the bad guys. Blame your management if your schedule is all over the place. Usually when there is drastic changes from week to week, it's them and most likely it is for the needs of the business. I, personally, care about associates lives and try to keep them on consistant schedules. I am all about fairness whether your are part time or full time. If you don't like working the weekends or your hours perhaps you should get out of retail or maybe you should go for the scheduling position so then you could be blamed for all the "evil deeds" that we do. Until you've walked in our shoes, stop being so ignorant and making stupid comments that have no merit behind them.

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BambiO OToole in Simpsonville, Kentucky

61 months ago

cbwonder in Henderson, Nevada said: Its about their schedule. Well I wonder if you had to work every single weekend? Never getting to see your family because they have to work during the week. You stare at the computer and looking at the numbers. Well if you didn't have associates you wouldn't have a job. I know you are following orders but you can have a heart. Its personal when you just follow your cold hearted computer and don't see their are people with lives.

What an ignorant comment! We (AC's) have a job to do too. We are told to schedule the way we do. What do you think we do, sit around and think "I wonder how we can screw up this associates life with scheduling". Give me a break! As for the comment of following "our cold hearted computer" umm - I think that is part of our job! We have numbers and metrics that we have to adhere to so we can keep OUR job. We have standards set forth by management for schedules and get in trouble if we don't follow them. AC's are not the bad guys. Blame your management if your schedule is all over the place. Usually when there is drastic changes from week to week, it's them and most likely it is for the needs of the business. I, personally, care about associates lives and try to keep them on consistant schedules. I am all about fairness whether your are part time or full time. If you don't like working the weekends or your hours perhaps you should get out of retail or maybe you should go for the scheduling position so then you could be blamed for all the "evil deeds" that we do. Until you've walked in our shoes, stop being so ignorant and making stupid comments that have no merit behind them.

The customer pays your wages dear, no one else. If you want to chase customers off keep up the lousy scheduling and you'll see who gets a job at another retailer. I don't see our AC working to midnight, two hours after the customer is off the floor, and I surely don't see our AC working weekends.

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cbwonder in Henderson, Nevada

61 months ago

Once again an ignorant comment...

I know that the customer pays my wages but my performance keeps my job! Sounds like you are blaming your AC for a lot. You do realize that he/she has to schedule to a customer service graph, don't you? You also have to realize that he/she is probably told when they prefer you to work by management, right? As for the weekend/late night comment, I do work the weekends and nights, most of us will work when we are needed. Would it make you feel better if the AC worked with you until midnight? Would it make he/she more dedicated worker? Would you stop complaining and blaming the AC for things out of his/her control? Probably not. Just goes to show you that all you people that complain and whine are the problem. Get over it or get a new job that makes you happy and you won't have to put up with our "lousy scheduling" anymore.

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orangeokie

61 months ago

This response is not intended to bash all AC's. It is not an easy job and impossible to please everyone all the time, especially in our store with 250 employees. Probably more difficult in smaller stores.
The AC in my store claims she is overburdened with responsibilities other than just scheduling. We employees on the floor are also overburdened these days but work all sorts of hours and must beg, then wait to see for weeks, if we can have one day off on a weekend for a family function such as a grandson's wedding. There is never time to recuperate mentaly or physically.
Our AC's schedule is always:
M 6-4 30 min. lunch
T 6-4 30 min. lunch
W 7-5 30 min. lunch
T 7-2 30 min. lunch
F off
S off
S 7-12:30
This 4th of July weekend, she was off Th, F, S & S
The click she belongs to includes the SM. All emps in the click have the hours they want and are mostly emps from the front end.
The front end DH who is constantly in the AC's office sitting for an hour at a time, located in the front of the building, recently signed and gave 21 out of 25 merit badges to her cashiers.
Three of the women in the click, bring thier children in to hang out all day every week or so. These same three women plus the AC have platinum merit badge awards. Have never known any one of them to do outstanding work. Have known them to sit half the day in various offices, or spend the day on company time, shopping for our store BBQ's or other holiday parties.
The same three women brought their families in for one BBQ, and stayed all day long. Since when is it ok to bring your family in for the whole day and park yourselves outside while the rest of us work? I guess the answer is when the SM says it's ok?But not for all. Thought the BBQ's were given as appreciation for employees working there.It somehow negates the positive affect of being appreciated, and is the general consensus.
Guess the only option IS, to move on, since there are no laws against unfairness or favoritism.

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BambiO OToole in Simpsonville, Kentucky

61 months ago

BambiO OToole in Simpsonville, Kentucky said: The customer pays your wages dear, no one else. If you want to chase customers off keep up the lousy scheduling and you'll see who gets a job at another retailer. I don't see our AC working to midnight, two hours after the customer is off the floor, and I surely don't see our AC working weekends.

Actually, I'm very happy with your honesty and response, hopefully someone in HR higher than district level reads this, even better Frank Blake himself. You have hit the nail on the head as to what is happening in The Home Depot. In this board, I see cliques, suckups, manager perogatives leading to many, not just me, unhappy employees all over the USA. Time to get away from Nardelli gustopo tactics and get back to the Wheel of Values that made this company great.

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scooter rider in Fredericksburg, Virginia

60 months ago

I'm new to this forum and I see a trend...Bash the AC...It's not the AC that is the problem. Go higher up the food chain. The SM is the main problem in any store. Ours is retired Army. The problem is he thinks he's still there. If you want to get anywhere in this store, his is the a** you have to kiss. I have 35 years in residential construction and was doing fine at the Pro desk when I was suddenly moved to paint because I wasn't making my hourly sales quota. That was almost understandable until I found out that the day I left the Pro desk they put a woman who had been a Millwork expiditor in my place, all the sales quotas went away and the one guy with experience left at the desk had to carry the whole load alone while this lady learned the little bit she now knows about building.
Scheduling is a whole other problem.

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Luz Llamas in Bakersfield, California

59 months ago

DMR1974 in Minnesota said: I can't agree with you anymore on this subject... BUT, I can add more to it =) I am a F/T flooring specialist at the HD and I work with a 19 yr old girl (P/T sales associate) who comes in smelling like alcohol ALL the time, uses fowl language no matter who is around (including young children) wears skimpy clothes to the point her butt is completely hanging out and her shirt is high/tight & revealing, she is VERY flirty w/all the guys including all the managers and she gets away w/murder including cussing the scheduler out if she does not get the hours she needs in order to party!!!

To make matters worst… Just yesterday, I was confronted by an ASM who told me that our store could not honor my requested hours of M-F 7am to 7pm and open availability Sat - Sun…. I stated I was having a really hard time closing till midnight M-F w/ four little ones at home and all she could say was “it’s your job or your kid’s and I had 30 days to figure it out and until then the schedule will not accommodate me in any way”

I use to love the HD but, I was completely lied to when I was interviewed… they told me they were family oriented, cared about their customers and associates and that there door was always open (yea right). There is no one that I can talk to; they could careless about families let alone customers and their associates. BUT, WELCOME TO THE HOME CREEPO!!!

I feel you! I recently got hired and some DH's thought they could walk all over me and i wasnt having that! Now they respect me and other associates look up to me for my courage. I am one of the best associates there and like i tell other associates lets work together as a team and let mgmt level know that we are the ones who actually work and they need us. We are more knowledgeable then some of the DH's and the table is turning on them and mgmt is starting to give us the right of way--its like we started our own union and its working to our benefit!!

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Upset in Croswell, Michigan

12 months ago

What does it mean what you look at you schedule and all of a sudden all your hours coming up for the next 3weeks are all gone

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famous394@live.com in Florissant, Missouri

11 months ago

bennies in Washington, District of Columbia said: I think one of the others mentioned that HD is not a place for people with families on a lot of levels. I'm thinking there is not much you can do about the schedule. I personally would not want anyone to lose their jobs. You should consider calling the HD hotline, anonymously if that is your choice, particularly if 1. you have approached management about this issuer or 2. you do not feel cormfortable talking to your store's management if your management team. Seriously, their really probably just looking at in the way that she's young and there's "nothing you can do about it"...but you can; I hope you can find a way about it.

Thats they problem because you can put in a request to be off, and you can switch shift's with someone.

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tvck1955 in Eatontown, New Jersey

9 months ago

Has anyone experience hour penalty? I mean, sa you are scheduled 15 hours, but are asked by management to cover a call out [or more likely a gap in the schedule] making your weekly hours 20. The next posted schedule you are docked the 5 hours, (10 hours now scheduled) and are told it is because you exceeded your scheduled hours. When questioned about the 29 hour rule [ACA] they say yes, you CAN work up to 29 hours, but if you exceed your SCHEDULED hours, the 'scheduler' take the 5 hours back on future weeks, until all the hours you have worked OVER your schedule have been accounted for. SO, you cannot come in and help when requested without being punished later. This also looks bad to management because it appears your are not willing to help out when needed. Has this happen to anyone else? Also your SCHEDULED hours are determined by the "average hours you have worked while being with the company". So why are NEW HIRES given unlimited hours up to 29 without penalty [no job history there] but some long time employees [with a job history] given limited hours? Happened to at least 3 people so far that I know about.

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tvck1955 in Eatontown, New Jersey

9 months ago

Upset in Croswell, Michigan said: What does it mean what you look at you schedule and all of a sudden all your hours coming up for the next 3weeks are all gone

A few different things - A - they are cutting back hours due to the time of year and business,
OR you worked over your 'scheduled' hours and they 'great-AKA Atlanta- has to take them back. For example: your are scheduled 12 hours but for one reason or another your work 22.
Then next schedule they work on, they 'take back' those 10hours, part or in whole until your over hours are accounted for. They WILL blame this on ACA -affordable care act-aka-obamacare

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tvck1955 in Eatontown, New Jersey

9 months ago

famous394@live.com in Florissant, Missouri said: Thats they problem because you can put in a request to be off, and you can switch shift's with someone.

Yes, you can switch with someone. I tried that. I switched with a co-worker who needed the day off (requested and NOT granted-she'd been with HD for 8+ years). The change was not reflected in my schedule, but per my DH I COULD work for her shift - 4 hour because I would not go over 29 hours for the week. Apparently, when one is scheduled hours, the store HR cannot ADD to them, BUT they can REDUCE them. So the next new schedule that came out, my usual hours were down by 4 hours. Coincindence? Maybe. But I got a call from my DH to come in to cover a shortage in my dept. and idiot that I am I did. Now I am out another 4 hours! Sign of the times.

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