I know many people that work at merck. There is no cookie cutter rep. Many of them are not the typical "good looking" young person, however they are articulate. From these comments, I think they were spot on. At interviews, they look for people that can overcome objections with a positive attitude. They probably gave you the interview because of your friend there, but you had to do your part. You do not have any outside sales experience, which is basically required. If you are looking to get into pharma sales, ask reps how to get in who work near your geography. Take the necessary steps to be worth hiring, not just because you think you are a good candidate- make yourself one. This is not an easy job- plan on working about 50+ hours a week. Prepare for your interview! If you really want to know how drug reps operate... ask one.