What are the best application support analyst qualifications and training to get ahead?

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What is the best training for becoming an application support analyst? What types of ongoing training or certifications are necessary to be an effective application support analyst?

What do non-traditional career paths look like?

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Hasski in London, United Kingdom

78 months ago

As I said in a previous reply, often the best app support people are ex-developers who know how the app works and fits together and therefore how best to support it. Another "in" is from the complete other side; business. You know how the app is used and common support issues and just need to learn the IT behind it
A traditional career path is one where, say, you graduate in IT, enter software development, becoming an analyst designer, modeller to running a software house (independent or within a large company). Non traditional is when you make sideways steps to enter new careers

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