Are call center customer service representative job opportunities growing or declining?

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Host

Are jobs in this industry on the rise? Are there any sub-sectors that are growing?

Where are the jobs? Which places have the most call center customer service representative opportunities?

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Peggy Gritt in Greenwood, Indiana

80 months ago

The United States Department of Labor has statistics on this job category and indicates that they expect this category to grow by as much as 25%.

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virgocalifornia in Moreno Valley, California

72 months ago

Host said: Are jobs in this industry on the rise? Are there any sub-sectors that are growing?

Where are the jobs? Which places have the most call center customer service representative opportunities?

Bank of America employs more than 11,000 highly skilled call center associates in 21 contact centers located across the US. These associates provide service and financial solutions to more than 179 million phone customers and approximately 5.1 million e-mail and text chat customers each year, making our contact centers among the busiest in the country.

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