IÃ¢Â€Â™ve been the Ã¢Â€ÂœCommunity Relations CoordinatorÃ¢Â€Â for 6 years for a non-profit home health care agency with 250 employees that serves over 1000 patients each year in 15 rural towns in VT. Prior to this I was in administrative roles at the same agency for 6 years. IÃ¢Â€Â™ve struggled with my attempts recently to show my boss, the agencyÃ¢Â€Â™s director, that IÃ¢Â€Â™m in desperate need of assistance and role clarity. Some of my struggle comes from being such a pleaser Ã¢Â€Â“ a Ã¢Â€ÂœyesÃ¢Â€Â girl.
When I brought up the need for role clarity and support, I was basically told that things are not changing and oh, yeah - - - hereÃ¢Â€Â™s another area where I want you to take a lead role in. While my boss will often talk about the need for me to prioritize, she reiterates that whatever project we may be discussing is indeed my top priority.
I guess IÃ¢Â€Â™m looking for some assurance that IÃ¢Â€Â™m not just being whiny and that the burn-out IÃ¢Â€Â™m experiencing may not be Ã¢Â€Âœall my fault.Ã¢Â€Â I realize that a Community Relations role requires one to wear many hats, and I enjoy that aspect, however, I think my hat collection is out of control.
I'd like to share my job description as it has grown (with some details) through the past few yearsÃ¢Â€Â¦to ask if this seem reasonable for such a position making about $38,000 year.
In a nutshell - the areas I'm asked to take lead roles in include:
Development (2 summer fundraising events, general donations and letters, database management, employee contribution campaign to United Way), Community Relations (newspaper, radio, television, maintain agency website, host Public Access show), Staff & Volunteer Relations (customer service training, newlsetters, employee wellness, recruitment support), Patient Satisfaction Surveys (relationship with vendor and educating staff on results) assistance with Quality Initiatives, staff-photographer and in-house designer of materials.