You answer phones on inquires from potential residents in which you try to sell and peak there interest over the phone of the property you work at...you also will receive calls daily from residents asking questions or wanting to report maintenance issue(every once and a while depending on the shape of the property) and you have to document it in the computer system.
You also greet walk ins(prospective residents or current residents)If it is a potential resident you tell them about what your property has to offer its amenties and you take them on a tour of the community and to a vacant or mini modeled apartment and show its floor plan.This when you are trying to make your commission so make it count everyone has their on approach.Before you show the apartment I use to ask what are the 3 main things you are looking for in an apartment then start a conversation and listen for key things if they have a family,or if they are a college student. Think about the selling points of the apartment hence does it have lots of cabinets,plenty of space,can it fit a sectional sofa in the living room?,can the bedroom fit a king size bed?,is the apartment completely electrical?,and is there storage etc...
Depending on the community you will either showcase apartments as the open "DAILY" that will just be empty vacant units or you will show apartments that have been modeled and have things in them already...you may have to model(setup)apartments yourself to show!
You will also market when your not getting enough traffic(people)coming in to look at and hopefully buy apartments.
Once you start to lease apartments(have qualified residents that can pay 3 times the rent,pass criminal and credit background) you will do a file for each resident and ask for specific documentation(copy of licence,paystub,and print lease for them to sign when they move,oh you will set up a move in date and put a reminder in computer or on calender