What do you enjoy most about your personal banker career?

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Host

What do you enjoy most about being a personal banker? What do you dislike the most? Is it challenging? Are there many opportunities to learn and advance?

What keeps you at your job?

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susieskeptic in Lieu, Illinois

103 months ago

V.A.N. in Bismarck, North Dakota said: could you tell me examples of the kind of "sale goals" you are required to meet as a personal banker? thanks!

Hey Tim.

What bank are you with? Just curious. I know a lot of people who are making money banking just simply hate the new bank environment with banks going under, layoffs, new tactics to retain customers, cattiness and backstabbing with cold, unpleasant environments.

I lOVE my job but I HATE the people with whom I work. THe best part of my job as a PB is helping people get out of debt. It is also what I make the most money doing!

I have had many customers leave my office hugging me and thanking me as though they've won the lottery because a personal banker with a huge bank really cares for them and their overdrawn little checking accounts.

It's like a problem solving game with some people and I am gaining a lot of respect and referrals. Only been on the floor with Chase since November but I'm gonna kill it as long as I suc% it up and kiss the a$$es of my nasty management.

Who are you with and what are your sales goals? V.A.N.- where are you applying? I have friends at a ton of other banks and maybe I can provide feedback!

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Bill Atkinson in Lisle, Illinois

103 months ago

Host said: What do you enjoy most about being a personal banker? What do you dislike the most? Is it challenging? Are there many opportunities to learn and advance?

What keeps you at your job?

I am a Personal Banker formerly with Bank One and then Integra and I am seeking a position as a Personal Banker
for a Community orientated Bank.

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Bill Atkinson in Lisle, Illinois

103 months ago

I m seeking a position for a Community Orientated bank as a Personal banker.
I do have experience.
Can any one help?

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Doug in Orange, California

102 months ago

susieskeptic in Lieu, Illinois said: Hey Tim.

What bank are you with? Just curious. I know a lot of people who are making money banking just simply hate the new bank environment with banks going under, layoffs, new tactics to retain customers, cattiness and backstabbing with cold, unpleasant environments.

I lOVE my job but I HATE the people with whom I work. THe best part of my job as a PB is helping people get out of debt. It is also what I make the most money doing!

I have had many customers leave my office hugging me and thanking me as though they've won the lottery because a personal banker with a huge bank really cares for them and their overdrawn little checking accounts.

It's like a problem solving game with some people and I am gaining a lot of respect and referrals. Only been on the floor with Chase since November but I'm gonna kill it as long as I suc% it up and kiss the a$$es of my nasty management.

Who are you with and what are your sales goals? V.A.N.- where are you applying? I have friends at a ton of other banks and maybe I can provide feedback!

Susie,
This is really cool...you've got a good heart for people. This is where I excel, I just love rolling up my sleeves and helping people get what they really need, which at times is just a sympathetic ear...give them that and they will become solid customers for life. So now I know you are with Chase...you can disregard the other reply where I asked. Why not work for Wells if you are so unhappy with the people you work with? I believe they live up to the values they talk about on their website.
Doug

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Bill Atkinson in Lisle, Illinois

102 months ago

I am seeking a Personal Banker position in the Chicagoland area or Indianapolis.
I have been out of work since January.
Can some ome help me.

Wca769@yahoo.com

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Jay in Metairie, Louisiana

100 months ago

Hi guys,

I recetly received an offer from Chase after ther intensive background check that had me waiting because of an unpaid traffic ticket. lol

My question is what type of information will you learn and have access to as a personal banker. I noticed someone talk about debt management but what other financial instruments will I get training on as a personal banker?

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jobhunting in Owensboro, Kentucky

70 months ago

I have a similiar question to Jay's. I had a phone interview with the recruiter today (that I don't feel went well) and am trying to be more prepared if I actually get a second interview. I have tons of experience in sales and management but none in banking. The job description is very vague and says, "to discover their financial needs and provide product and service recommendations." but it doesn't say what those products ARE. In other words do you sell everything from checking to savings to mortgages or do you focus mostly on specific products?

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CEB in San Diego, California

69 months ago

Just got hired as a PB at wells fargo. Im excited this will be my first job in the banking business, I have a successful background in sales and this will be a new field for me to adjust too. What would you guys say is the most challenging part of the job besides the sales goals?

I been reading around and noticed that the job requires series licenses like 6/63?? Are those exams for those hard?

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Matt in Bloomington, California

69 months ago

CEB in San Diego, California said: Just got hired as a PB at wells fargo. Im excited this will be my first job in the banking business, I have a successful background in sales and this will be a new field for me to adjust too. What would you guys say is the most challenging part of the job besides the sales goals?

I been reading around and noticed that the job requires series licenses like 6/63?? Are those exams for those hard?

Not to be debby downer, but the PB role at Wells is miserable. I was hired five years ago when they actually licensed you first (I have my 7 and 66), and after all the promises, all we are is pushy used car salesmen. There is so much pressure at work that people have gone on stress leave and never come back. All this for a measly 36k a year? I went to Wachovia as an FS, made 60k plus incentives that are actually attainable (so total I was averaging 75k a year) and then wells came and bought them out, and everybody hates life. I just got hired by Chase, and they are much more mellow than Wells. Im taking a paycut, but it worth it not having to work for that terrible unethical company.

Get ready to push push push widgets, checking accounts and debit cards.

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StarryNite in Yorba Linda, California

56 months ago

Be it Wells or BOA. I hate working in the PB positon. Its a total BS when on ur interviews u r told that u wanna do whats right for the customer! its not about the customer Its only about the Goals that u r given!!!! Almost impossible to achieve, loans fall out of processing after being 120 days in process, customers have already paid an $500 apraisal fee n guess what there money goes down the drain...! U r under so much pressure to hit ur goalz that u r pushing credit cards to even 92 yr old customers as well..!!!!N if u r unlucky u ve to deal with a bitchy management then u ll hate being there every single moment of ur life...N then u also to put up with Favortism / discimination, however u want to put it. I work for BOA as a PB n i hate it.. Was given no systems training, was just thrown in to deal with nonsense n then blamed for mistakes. I wish i cud leave this job now!!
If u decide to work as a PB, then be prepared to still keep looking for another job. No wonder the turnover in banking is super high!!! remember Banking is no more about customers but only about the BANKS themselves. Be it credit unions / big banks its the same and very sad... I had a passion to get into Banking but i had no clue what i was getting into!!
Good luc to everyone who is trying.

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bankerman in Saint Petersburg, Florida

17 months ago

Hells Fargo. Just a horrible professional experience. Managers, bankers,tellers all gaming. Cheating the system to obtain un realistic numbers. It's like a big ponzi. Fake numbers. My advice to any banker is avoid this place. Moved on to a large regional bank, still sales pressure but the ethical way. The industry is what it is but Wells takes it to an extreme level. Hit the numbers, get bonus and annual raises, then leave for more money at another bank.

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Siz0223 in New York, New York

9 months ago

I'm currently in the running for a PB position at Key Bank. In the interview the ARL told me several times about how they value my time, and when it hits 4pm life is about me and my family. That really stuck with me. I have a friend who does this same job for Key in another area and reports similar values.

Just wondering if anyone can give me some insight on 1. Working for Key, 2. What kind of goals/products am I looking at? (I've heard mention of a 15 appointment minimum per week, which seems high to me, but I'm also the only pb at a busy branch, so maybe this is attainable?) also have heard that checking/credit cards/debit cards/direct deposit are all involved in goals.

Thanks!

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