TSA Credit Check Failed

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Comments (13)

shara in San Diego, California

38 months ago

Grace.Haye@gmail.com in Brooklyn, New York said: Hello

I wanted to know if anyone every applied to TSO and passed the CBT and failed the credit check? I am supposed to receive a FED EX package in the mail and Im so anxious to know if there are any options when you fail the credit check. I am an authorized user on a few accounts that becme delinquent for someone else and I think thats why I failed e applicatinbut I never used any of the cards. The process went through relatively quick for me tho. I applied in September, took the test in October and now I'm waiting for the FED EX package. I checked the TSA dashboard and the aplication was in process but when I saw that it stopped I called the help desk and they said I failed the credit check. Just want to know if anyone else received this information and how they recovered.

Did you ever get the FED EX? I received an email from help desk saying I should have received an email with details of why I was denied. I never received an email, so I don't know how or who to appeal. I've already had the incorrect information deleted from my report. Does anyone have contact information to appeal?

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Grace in Brooklyn, New York

38 months ago

Hey. I did finally receive the fed ex and an email stating everything I need to do. Where you denied because of credit or you don't know? Call the help desk and find.out

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Shara in San Diego, California

38 months ago

I called the help desk and they sent me an email saying i had failed the credit check, and that i should have already received an email from PSD with the details. Trouble is, I never received this email, and when I called the help desk again, they said to just wait for the email. I have already pulled my credit reports and found a major issue which is what I think caused it. There was a court issued judgment on my credit. This was last week and the credit agencies have already deleted it because it was an error. The email from help desk says that if I have any questions, to contact PSD using the info provided in their email. My problem is that without the email from them, I don't know how to contact them and have them do a new check to see that it was just an error and my credit is fine.

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insbpa in Irving, Texas

37 months ago

Shara in San Diego, California said: I called the help desk and they sent me an email saying i had failed the credit check, and that i should have already received an email from PSD with the details. Trouble is, I never received this email, and when I called the help desk again, they said to just wait for the email. I have already pulled my credit reports and found a major issue which is what I think caused it. There was a court issued judgment on my credit. This was last week and the credit agencies have already deleted it because it was an error. The email from help desk says that if I have any questions, to contact PSD using the info provided in their email. My problem is that without the email from them, I don't know how to contact them and have them do a new check to see that it was just an error and my credit is fine.

Did you check your spam folder? I received my notification from TSA.svc. TSA uses Keypoint to do their credit check. When you get your credit report corrected. You have to inform KEYPOINT to redo the credit check and notify TSA so you can continue with the process. It is all explained in the email which has a link to get the information which they relied on.... TSA should find a better way to resolve these issues because it waste a lot of time..... Good luck

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sarah in Alexandria, Louisiana

15 months ago

Grace.Haye@gmail.com in Brooklyn, New York said: Hello

I wanted to know if anyone every applied to TSO and passed the CBT and failed the credit check? I am supposed to receive a FED EX package in the mail and Im so anxious to know if there are any options when you fail the credit check. I am an authorized user on a few accounts that becme delinquent for someone else and I think thats why I failed e applicatinbut I never used any of the cards. The process went through relatively quick for me tho. I applied in September, took the test in October and now I'm waiting for the FED EX package. I checked the TSA dashboard and the aplication was in process but when I saw that it stopped I called the help desk and they said I failed the credit check. Just want to know if anyone else received this information and how they recovered.


yes this happened to me i disputed info and it took too long so it said NQ Not qualified and i had to start over when there was another opening.

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honey28 in Chicago, Illinois

15 months ago

sarah in Alexandria, Louisiana said: yes this happened to me i disputed info and it took too long so it said NQ Not qualified and i had to start over when there was another opening.

So you didn't receive a letter stating that you could file an appeal?

Did you only disputed it with the credit agencies?

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Sarah in Alexandria, Louisiana

15 months ago

honey28 in Chicago, Illinois said: So you didn't receive a letter stating that you could file an appeal?

Did you only disputed it with the credit agencies?

No letter of appeal was given to me and help desk was not helpful said I needed to contact Kroll which I had already did. There was duplicate credit accounts on my credit report. So I had to wait two years for another opening I hope the process is quick. Good Luck!

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honey28 in Chicago, Illinois

15 months ago

Sarah in Alexandria, Louisiana said: No letter of appeal was given to me and help desk was not helpful said I needed to contact Kroll which I had already did. There was duplicate credit accounts on my credit report. So I had to wait two years for another opening I hope the process is quick. Good Luck!

I meant to say letter of financial reconsideration. Thank you

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Dillinger4 in Englewood, New Jersey

8 months ago

When clarification is needed i.e. a disqualifying factor is found you will be sent a letter along with your full credit history from PERSEC. Within the letter they will list three ways in which you can send in any documentation for clarification. A mailing address, email address or fax number.

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sade.jones59 in Inglewood, California

6 months ago

does the credit report include school loans

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Ant in Miami, Florida

1 month ago

sade.jones59 in Inglewood, California said: does the credit report include school loans

Any delinquent account so if your school loans dilequent you have a problem

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cakebatter 16 in Peabody, Massachusetts

1 month ago

Okay, so im confused. When is the credit check actually done? is it done in the beginning stages or in the background check stages? All of these besides the last two have check marks on them.

App received 8/4/16
CBT 8/6/16
Contingent Offer 8/7/16
Credit Check 8/8/16
Airport Assessment 8/31/16
Selective Service, e86 Form and OF-306 Form 8/31/16
Medical/Drug Evaluation 8/31/16 ---Still haven't scheduled that.

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Gunslinger 21 in Laguna Niguel, California

28 days ago

If you have a green check mark above the "credit check" it means it's been completed and you passed. I don't believe you would have been scheduled for the airport assessment if you have failed the credit check too.

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