My husband had blood taken at the KH in Baldwin Park, CA which resulted in a 1/4 inch high swelling that measured 4.5 X 6 inch bruising. Phlebotomy industry "WAKE UP". Everyone wants experience but no one wants to allow new people with credentials a chance. I am a diabetic and take it from me there are a lot of you experienced people out there that "SUCK"! Being a diabetic blood gets taken alot, sometimes it feels like blood is being taken with a fork and you want reasonable and polite!
You only need to spend a short time in hospital to experience a few shifts, you really need to monitor your own industry instead of protecting some of those who don't have compassion for those they are working on.