I have an interview on tomorrow, for an Accounts Payable position. And I am really needing some assistance on the questions that I have listed below. These are some of the questions that they will be asking me, I would appreciate any answers that will help me in making this a successful interview. I greatly, greatly appreciate it!!!!!
Q: What would you do if a customer told you they already paid for a past invoice on their account?
Q: What would you do if the customer says they sent the check but it has not been cashed and you do not see it as having been received in the system?
Q: What would you do if the A/P Clerk is not responding to your repeated calls, voicemails, emails, or faxes?
Q: What would you do if a customer refuses to pay an invoice b/c they say they did not receive the product?
Q: What would you do if the customer short paid an invoice due to pricing?
Q: What would you do if a customer says they returned the product to your company?
Q: What would you do if the customer says they were charged Sales Tax on their invoice in error?