Tips on finding entry-level administrative work when most of background is retail and customer service.

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Lerin Johnson in Gary, Indiana

71 months ago

Over much of the past decade, my work history has been in the retail, customer service, and sales industries. I have some previous administrative experience but it was only for six months and it was five years ago. I wasn't fired or anything like that, the branch was just closed down. I panicked when I suddenly didn't have a job so I found one in retail within the next day or so.

I know how to work basic office equipment, I have a pleasant phone voice, and am very detail oriented. At my last couple of positions I worked in beauty retail sales so it required a lot of customer service. I had to maintain a significant clientele base and constantly keep in contact with them via phone, email, and standard mail. This all required me to be highly organized. I also have working experience with MS Word and Excel.

With all this being said, I am seeking to make a career change from retail back to the administrative profession. I guess what I'm looking for is anyone who has any tips on how I can make myself stand out from other candidates who have more experience in an actual office setting. Even though this was several years ago, I scored an almost perfect score on my verbal test on my SAT's and a five on my AP English exam which is the highest score you can achieve. I say those things because I know that I do have the strong verbal and communicative skills that employers are looking for. How can I help them see this when I don't have the experience they're looking for? I am open to any and all suggestions!

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