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Interview Preparation
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Do you have any tips to help prepare for an upcoming collections representative interview?

Are there common interview questions that come up again and again?

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TOM in Nashville, Tennessee

55 months ago

Experience is the key. Also knowledge of the Fair Debt Collection Practices Act. There really isn't one common question. You need to be out going. Collectors are sales people. So sell yourself in the interview. Ask questions.

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Vincent Lemmo in Fort Lauderdale, Florida

55 months ago

Out going and with a life experience is whats needed.
Also, and no one else may agree but as the G.M. for a collection center in South Florida I must say "The best collector is the best lier".

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Joanie in Minneapolis, Minnesota

52 months ago

Vincent Lemmo in Fort Lauderdale, Florida said: Out going and with a life experience is whats needed.
Also, and no one else may agree but as the G.M. for a collection center in South Florida I must say "The best collector is the best lier".

Wow what happen to "integrity" with your self and your job?

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k in New York, New York

50 months ago

Talk about the big collection debts you bought in, how you get a client to do a payment plan, how you used sales and contracts to get the customer to pay.

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bajensen2009@yahoo.com in Phoenix, Arizona

40 months ago

k in New York, New York said: Talk about the big collection debts you bought in, how you get a client to do a payment plan, how you used sales and contracts to get the customer to pay.

You draw up a legal document for the payment plan it is usually easier to get the customer to pay in weekly basis a set amount and you take the contract to outside collector if you want them in total collections. With a signed document they also can continue business with you paying cash as they go while paying off old balances and it is not hurting there credit if they renig on legal document then you stop all business and turn them over to outside collection and there credit will be hurt.

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