Host said: What is the best training for becoming a customer service manager? What types of ongoing training or certifications are necessary to be an effective customer service manager?
What do non-traditional career paths look like?
In Australia you can do a Dip Bus (CCSM)Certified Customer Service Manager with us. It is self study and takes about 6 months.This is a growing career with many large organizations now appointing one. We recently worked with some of the major banks to train their Customer Service Advocates. CBD Consulting firstname.lastname@example.org