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Top dispatcher skills needed to get the job.
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Comments (9)

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What are the top 3 traits or skills every dispatcher must have to excel?

Can you suggest any tips or insights to develop your dispatcher expertise?

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James Durrant in Kingston, Ontario

61 months ago

Multi Tasking
Time Management
Self Motivation

Thats my top 3 from being a dispatcher in the army

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flip in Knoxville, Tennessee

56 months ago

People Person. You will be dealing with a variety of people with a variety of personalities.

Good knowledge of geography. To me this is a no-brainer.

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Priscilla Smith AKA The Lambchop

56 months ago

I agree with the previous poster, number one is to multi-task, if you can't do that, forget about it! Next is the ability to hear what is being said rather than just hearing "noise" and yes, thirdly, the desire to be on top of your game and be proficient at your job. There is a big difference between being a dispatcher and being a good dispatcher.

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Scott Baker 1 in Canton, Ohio

40 months ago

When very busy write things down and follow up accordingly. That helps with what the army dispatcher suggested.

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real mike in Aurora, Colorado

39 months ago

You have to multi task very important,plus show dependability when under stress,take tasks in order of importance and see that jobs are completed,show that you can handle different clients and customers with the same respect and proffesionalism

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wldflremd in Glendale, Arizona

33 months ago

Scott Baker 1 in Canton, Ohio said: When very busy write things down and follow up accordingly. That helps with what the army dispatcher suggested.

I am an Emergency Medical Dispatcher. We primarily anwser 911 calls and dispatch ambulances. We "never" write down the calls we receive, we type them straight into the CAD as we receive the address from the RP. That way you are sure an ambulance will be dispatched to that location and not be forgotten on a piece of paper admist the chaos.

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Tracy Lidgett in Hillsboro, Oregon

28 months ago

I agree that you need to be able to multi task in the field of dispatching. Know how to prioritize and be proficient. You have to know how to work with different personalities and have some Human Resource experience. This has helped me out a great deal! Knowing how to praise, correct and deal with conflict. Learn to take tasks in order of performance, being diplomatic and fair. Being able to communicate as clearly and as often as necessary.

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Blaine Heldt in Sicamous, British Columbia

22 months ago

James Durrant in Kingston, Ontario said: Multi Tasking
Time Management
Self Motivation

Thats my top 3 from being a dispatcher in the army

people sklls
geographical knowledge
vendor contacts & retension

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