http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879 Indeed.com - one search. all jobs. en-us Copyright (c) Mon May 20 15:29:53 CDT 2013 Indeed, Inc All rights reserved. Mon May 20 15:29:53 CDT 2013 http://www.indeed.com/images/indeed_rss.png http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879 http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c1343576 http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c1343576 2010-10-07 02:23:49.0 thanks very resourceful http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c203187 http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c203187 2008-02-03 15:06:35.0 What tool is provided by Windows to edit a text file? Mac OS? Unix? In the context of a spreadsheet application, distinguish these attributes of a cell: Value Formula Format Give one precaution you should take before installing a new application on a computer. http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c203186 http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c203186 2008-02-03 15:06:01.0 Problem: You receive a Microsoft Word document from another user on a floppy diskette. You open the document and decide to change the document’s orientation from portrait to landscape by using the Page Setup command from the File menu. After the change, you see that all the lines of your text stop half way across the page instead of flowing to the new right margin. Why and how might you fix it? Problem: A user walks up to you at the support desk and complains that an e-mail message sent to a colleague at another university has been deemed undeliverable and returned. What steps would you take to resolve this issue? Problem: User calls to say that “our web site is down.” What steps will you take to resolve this complaint? Questions: If you use Windows Explorer (or the Macintosh Finder) to drag a Word document from one disk to another disk, what will be result? If you use Windows Explorer (or the Macintosh Finder) to drag a Word document from one folder to another folder on the same disk, what will be the result? If you use exclusively Windows Explorer to drag a program or application from one folder to another folder on the same disk, what will be the result? If you drag a Word document to the Windows Recycle Bin or the Macintosh Trash Can and then change you mind, can you retrieve the document? How? If you drag a Word document to the Recycle Bin or the Mac Trash Can and then empty the container, can you change your mind and retrieve the document? What tool is provided with Windows to repair disk directory damage? What tool is provided with Mac OS for the same purpose? Unix? http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c203183 http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c203183 2008-02-03 15:05:09.0 [QUOTE who="McArthur Joseph in Antioch, Tennessee"]Please send me all available jobs in the information technology field in the local nashville antioch area, or a link to relative agency for referral[/QUOTE] Hey below you'll find the technical quiz an employer gave me as part of an interview. Hope it helps. Define these abbreviations or terms: HTML CGI URL MIME HTTP FTP Telnet Shortcut or alias IP address DNS Windows NT Domain Windows NT Share Postscript Database (field, record, table) ISP http Content Header web proxy server What do these items have in common, what are they examples of? (Ethernet, ATM, Token Ring, FDDI) (TCP/IP, AppleTalk, NetBEUI, IPX/SPX) (Java, C++, Perl, Visual Basic) (JPEG, GIF, TIFF) http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c68136 http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c68136 2007-07-11 06:47:41.0 Please send me all available jobs in the information technology field in the local nashville antioch area, or a link to relative agency for referral http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c68135 http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c68135 2007-07-11 06:43:19.0 How could i get in touch with this company http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c954 http://www.indeed.com/forum/job/Help-Desk-Technical-Support/Interview-Preparation/t879/p1#c954 2006-09-01 15:29:04.0 Do you have any tips to help prepare for an upcoming help desk technical support interview? Are there common interview questions that come up again and again?