What are the best inbound call center qualifications and training to get ahead?

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What is the best training for becoming an inbound call center? What types of ongoing training or certifications are necessary to be an effective inbound call center?

What do non-traditional career paths look like?

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Maria Franco in Tampa, Florida

79 months ago

Go to www.ieronline.com they have an outstanding Call Center Training Sessions.

See details Call Center Training: PHASE I - COMPLIANCE
Maintaining Federal Compliance For Inbound & Outbound Centers
½ day Program

See details Call Center Training: PHASE II - RETENTION
Techniques on Keeping Top-Performing Agents - For Outbound & Inbound Centers
½ day Program

See details Call Center Training: PHASE III - DEVELOPMENT
Developing an Effective Coaching & Mentoring Program
For In-Bound & Out-Bound Centers
½-day Program

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