What do you enjoy most about your inbound call center career?

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What do you enjoy most about being an inbound call center? What do you dislike the most? Is it challenging? Are there many opportunities to learn and advance?

What keeps you at your job?

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Maria Franco in Tampa, Florida

87 months ago

Go to www.ieronline.com they have an outstanding Call Center Training Sessions.

See details Call Center Training: PHASE I - COMPLIANCE
Maintaining Federal Compliance For Inbound & Outbound Centers
½ day Program

See details Call Center Training: PHASE II - RETENTION
Techniques on Keeping Top-Performing Agents - For Outbound & Inbound Centers
½ day Program

See details Call Center Training: PHASE III - DEVELOPMENT
Developing an Effective Coaching & Mentoring Program
For In-Bound & Out-Bound Centers
½-day Program

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urumi in Margate, Florida

86 months ago

For me, thinking about my customer and my company makes me stay. No joke. I'm working at a respective call center in Florida and I find it nice being with the company.

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