Host said: What do you enjoy most about medical receptionist work? What do you dislike the most? Is it challenging? Are there many opportunities to learn and advance?
What keeps you at your job?
I just recently started volunteering for a medical receptionist position at a free clinic and as far as I'm concerned it's fun. I enjoy seeing the patients that come in to the clinic and helping them out the best I can. I don't think I'm much of help right now because I don't really know a whole lot of answers to questions and I don't know where everything is at or what to do for new patients that come in to sign up for our services. I eventually want to pick up a receptionist position in a real clinic or a hospital so I can get paid for what I do and also so I can quit working in fast food.
I don't think there's anything to dislike about work as a receptionist. As long as the job is interesting, fun and I get to meet new people or even if I see the same people everyday I will enjoy my work.
I think there are some challenges with being a receptionist just by hearing how busy it can be between helping people at the counter and taking calls or making calls it's a lot of work. Handling patient files like filing or pulling these files is very easy and not as challenging.
I think there are plenty of opportunities to learn and advance as a medical receptionist. If I can get all my training and experience as a receptionist then if I want to move into a similar position I could maybe work in the medical records department and deal with patient records. Working with patient records probably consists of filing these medical records and pulling these records for the doctor for review or maybe to discuss with the patient. If I can work in a hospital I can take up some medical related classes and use my education to get a different job in healthcare which is what I want to do. I want to start off at the lowest level and work my way up.