Host said: What do you enjoy most about mortgage loan processor work? What do you dislike the most? Is it challenging? Are there many opportunities to learn and advance?
What keeps you at your job?
I have to speak in past tense to answer your questions, due to the fact I am laid off mortgage loan processor....
Some things I liked the most about that were: the hours (holidays/weekends off), I enjoyed the fast pace, having deadlines and time sensitive situations. It helped the day fly by fast, not to mention the months fly by! I also enjoyed my co-workers, the after-work functions and all the people I have met through the industry. I liked my salary and health care benefits as well.
Yes, it is a challenging profession and at times, your stress level will skyrocket, but once you've attacked the squashed a particular stressor, you become even more motivated to stay on top of everything and give it your all;-)
The main things I dislike: dealing with pissed off clients who refuse to comprehend what you tell them, no matter how many ways you've tried to offer your valid explanation. Usually, in those kinds of situations, I have them speak to their loan officer who is the client's initial point of contact. You're the processor. You shouldn't have to deal with the clients as much as most companies require/expect us to do. Also, I bothers me how things are constantly changing such as lenders rules, regulations and expectations. I don't mind change, but the mortgage business seems to change every darn day.